Hi, I'm bowsteen! My ESA payment hasn't gone in. — Scope | Disability forum
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Hi, I'm bowsteen! My ESA payment hasn't gone in.

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bowsteen
bowsteen Community member Posts: 3 Listener
edited March 2021 in Employment and Support Allowance (ESA)
Hi I was meant to have had a fast track payment made yesterday before 12am and nothing has gone into my bank any ideas why and obviously I can’t ring them now as shut on Saturday 
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  • Cher_Alumni
    Cher_Alumni Scope alumni Posts: 5,741 Disability Gamechanger
    edited March 2021
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    Hi @bowsteen and welcome to our community.

    I'm sorry that this has happened, and although it might be of small comfort, it's been known for payments to go in after midnight Sun/early Monday.  Are you able to manage okay in the meanwhile, for instance food-wise?  

    By the way, I've moved this post over to our ESA category  and tweaked the title to help others spot it, if you are wondering what's changed :)
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  • janer1967
    janer1967 Community member Posts: 21,964 Disability Gamechanger
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    Hi there 

    You may find they are open Saturday morning they sometimes are more as a catch up for backlogs 

    It might just be them making outgoing calls though but I di know people have had contact on Saturday 
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  • woodbine
    woodbine Community member Posts: 11,652 Disability Gamechanger
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    It seems that a few people have been missed in recent days, the payment will be a "clerical"payment which usually takes from a few hours to a day.
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  • bowsteen
    bowsteen Community member Posts: 3 Listener
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    I did try calling this morning but was closed and still no money has gone in ?
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  • calcotti
    calcotti Community member Posts: 10,010 Disability Gamechanger
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    bowsteen said:
    I did try calling this morning but was closed and still no money has gone in ?
    Payments generally do not appear at weekends. Even if payment went out late Friday it would not appear until Monday.
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
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  • bowsteen
    bowsteen Community member Posts: 3 Listener
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    Ok tar just thought would have got it Friday as the lady I spoke to said it would be in there yesterday x
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