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Hi, I'm bowsteen! My ESA payment hasn't gone in.

bowsteen
Member Posts: 3 Listener
Hi I was meant to have had a fast track payment made yesterday before 12am and nothing has gone into my bank any ideas why and obviously I can’t ring them now as shut on Saturday
Comments
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Hi @bowsteen and welcome to our community.
I'm sorry that this has happened, and although it might be of small comfort, it's been known for payments to go in after midnight Sun/early Monday. Are you able to manage okay in the meanwhile, for instance food-wise?
By the way, I've moved this post over to our ESA category and tweaked the title to help others spot it, if you are wondering what's changedOnline Community Co-ordinator
Want to tell us about your experience on the online community? Talk to our chatbot and let us know.Concerned about another member's safety or wellbeing? Flag your concerns with us. -
Hi there
You may find they are open Saturday morning they sometimes are more as a catch up for backlogs
It might just be them making outgoing calls though but I di know people have had contact on Saturday -
It seems that a few people have been missed in recent days, the payment will be a "clerical"payment which usually takes from a few hours to a day.Be extra nice to new members.
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I did try calling this morning but was closed and still no money has gone in ?
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bowsteen said:I did try calling this morning but was closed and still no money has gone in ?Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
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Ok tar just thought would have got it Friday as the lady I spoke to said it would be in there yesterday x
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