Received a call today totally out of the blue. Can an assessment last 4 minutes?

2324walk · June 2022

Hi there,
I sent my fathers renewal back in January 2022, i received a phone call today regrading this totally out of the blue no letter nothing, the call lasted 4 minutes and will hear decision in the next 5-7 days.
I am very confused as to what this means for my father as he hasn't heard a thing in almost 5 months

Can an assessment last 4 minutes?

Is this bad news?

Thank you

poppy123456 · June 2022

You haven't said which benefit this is for so i assume it's PIP. Sometimes no assessment is needed and they just need to aks a few questions. When they do this they don't usually send an appointment letter out, they will just call out of the blue. This is otherwise known as a paper based assessment.

I've never heard of anyone be refused after a paper based assessment.

2324walk · June 2022

Sorry i totally forgot to say was for pip, the lady said at the end of the call she will make her decision today and letter will be sent out and receive it within next 5-7 days.
Thank you very much for your reply

Alex_Alumni · June 2022

Hi @2324walk and welcome to the community, thanks for posting your query, and I'm glad to see our members could help.

It sounds like a paper based assessment to me too, so do keep us up to date as and when you hear more. I hope you get a positive outcome

If there's anything else we can help with in the meantime please let us know, and if you'd like to explore the community, you are welcome to visit our categories page to browse topics, or recent discussions to see all the latest conversations.

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Received a call today totally out of the blue. Can an assessment last 4 minutes?

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