Budget loan advice

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northeast84
northeast84 Online Community Member Posts: 14 Listener
edited November 2022 in Benefits and income
Hi so I applied for a budget loan 2 weeks ago. Heard nothing  so applied again. Now I’ve had a text to say they need more time and I’ll hear back by 19th December. Is the delay because I’ve applied twice. I’m panicking 

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  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Potentially yes but we can only guess what the reason is. However, i don't think applying again was the answer because there could be backlogs which is why it could be taking so long.
  • northeast84
    northeast84 Online Community Member Posts: 14 Listener
    I just. Ouldbt recall if I got the immediate text confirmation they normally send so redid it, I should have rang up really. 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Couldn't you look back at your text messages?
  • northeast84
    northeast84 Online Community Member Posts: 14 Listener
    I have severe ocd and have a wierd phobia of keeping messages of any kind for more than 2 days ( extremely wierd I know) feel like I’m my fone isn’t clogged with junk my mind isn’t x
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Thinking about it more i don't think it would affect anything, they would just decline the 2nd claim.
  • northeast84
    northeast84 Online Community Member Posts: 14 Listener
    This is what I thought but when I rang she said the system found an error which I presumed was the 2nd form.  And had been passed to an actual person to review x
  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,922 Championing
    This sounds really frustrating @northeast84. Hopefully, being passed to an actual person to review will be helpful.

    How are you feeling about everything at the moment? I hope things are well but please don't hesitate to let us know if we can do anything to support you  :)

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