PIP appeal

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  • tifo
    tifo Online Community Member Posts: 117 Contributor
    edited December 2022
    L_Volunteer said:
    How do you feel it went being pointed to Shelter @tifo? Please don't hesitate to let us know if we can do anything else to support you  :)
    I feel let down by Shelter, I understand there may not be an error in law as they say, but after making me wait 5 weeks for the appointment only to ask me to email them the statement of reasons was disappointing. Because the advisor I was to see was off. And it's not an actual benefit advisor who looked at the SOR but a manager who admitted she wasn't up to date. They declined me more for the lack of staff than anything else I feel. I was told "we don't have the staff and are looking to recruit".
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,866 Championing
    edited December 2022
    I'm so sorry you feel let down by Shelter @tifo. I wanted to comment and ask if you have checked out Scope's Advice and Support? They recommend Crisis too, who are a charity to help homelessness but who have a wealth of knowledge. Maybe an advisor there may be able to point you in a better direction? 
  • tifo
    tifo Online Community Member Posts: 117 Contributor
    Hannah_Scope said:

    I'm so sorry you feel let down by Shelter @tifo. I wanted to comment and ask if you have checked out Scope's Advice and Support? They recommend Crisis too, who are a charity to help homelessness but who have a wealth of knowledge. Maybe an advisor there may be able to point you in a better direction? 
    Thanks. There's no need for you to say sorry, it's not your fault or in your control.

    I'm trying to get advice and representation if needed but it's not easy. I assume because each organisation is given funding for a certain area and Shelter get it for my area, and organisations don't step on others' toes.
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,866 Championing
    @tifo Information about the funding for areas should be known by your local MP or at least, they'll have access to it. Maybe contacting them or going along to one of their surgery days as they sometimes have advisers with them. You may be able to find some more advice and maybe even get some representation. 
  • tifo
    tifo Online Community Member Posts: 117 Contributor
    Hannah_Scope said:
    @tifo Information about the funding for areas should be known by your local MP or at least, they'll have access to it. Maybe contacting them or going along to one of their surgery days as they sometimes have advisers with them. You may be able to find some more advice and maybe even get some representation. 
    That might help. They're already helping me with my complaint about the delay to my WCA assessment (my other thread) and the DWP accepted their mistake in not referring me for assessment in 2019 and offered a nominal sum in compensation as a 'special payment'.
  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,922 Championing
    It sounds really positive that it might help @tifo and that they're already helping you with your complaint about the delay to your WCA assessment. 

    Glad to hear the DWP accepted their mistake in not referring you for assessment in 2019 and offered a nominal sum in compensation as a 'special payment'.

    This, at least, sounds like some of the weight has been lifted. Please don't hesitate to let us know if you want to talk about this further with us or need any particular support.

    We are all here for you and listening to you. Take care for now and we will look forward to, hopefully, hearing from you again soon  :)
  • tifo
    tifo Online Community Member Posts: 117 Contributor
    L_Volunteer said:

    Glad to hear the DWP accepted their mistake in not referring you for assessment in 2019 and offered a nominal sum in compensation as a 'special payment'.

    This, at least, sounds like some of the weight has been lifted.
    I didn't accept the £50 they offered but they paid it anyway. It's a slap in the face for the actual amount I would have received with LCWRA, the only reason for coming to UC was I could not work or look for work from that time. It's the delay and their error which caused me to lose this in 2019/2020.
  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,922 Championing
    I can hear your frustrations @tifo - especially the slap in the face. Added to this are the delay and their error which caused you to lose this in 2019/2020.

    Would anything, in particular, help this to be more manageable for you at the moment? Please don't hesitate to let us know if there's anything we can do to support you.

    We are all here for you and listening to you. You don't have to face this, or anything else, alone if you don't want to.

    Take care for now and we will look forward to, hopefully, hearing from you again soon  :)

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