PIP telephone assessment today
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Just that they needed more information, my 1st assessment was 1hr 20 mins I can't see what more information could d be needed, tgey did say before though that my 1st report was pulled for audit so i think it may be to do with the assessors reporr not being completed. So very stressful though.
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Martine29_hotmailcou said:Just that they needed more information, my 1st assessment was 1hr 20 mins I can't see what more information could d be needed, tgey did say before though that my 1st report was pulled for audit so i think it may be to do with the assessors reporr not being completed. So very stressful though.
Though it's rare, it can happen. I can only assume that during the audit of the assessment report, it picked up some inaccurancies but that's only a guess.
I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help. -
This happened to myself. I rang up to ask why I needed a 2nd assessment & was told they needed more information. My first assessment was over an hour, then a case manager rang up & asked a couple of questions, then I received another assessment date. I asked for a copy of the first assessor's report & was told they couldn't see it on their computers; just the 2nd assessment was used. It seems that the first report was also audited & found to be of poor quality, so, yes, it can happen.
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Martine29_hotmailcou said:I put my claim form in sept 22 had my telephone assessment 22nd Dec 22 and now I've to have a 2nd telephone assessment this month. Has this been the same for anyone else?
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chiarieds said:This happened to myself. I rang up to ask why I needed a 2nd assessment & was told they needed more information. My first assessment was over an hour, then a case manager rang up & asked a couple of questions, then I received another assessment date. I asked for a copy of the first assessor's report & was told they couldn't see it on their computers; just the 2nd assessment was used. It seems that the first report was also audited & found to be of poor quality, so, yes, it can happen.Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
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Isn't the 'big thing', the Claimant doesn't know what's going on.
Here's the DWP customer Charter: https://www.gov.uk/government/publications/our-customer-charter/our-customer-charter
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