LCWRA REVIEW UPDATE UC

When you phone UC or any other benefit you are actually speaking to an outsourced call centre that has limited knowledge of the benefits system.

When you fill a UC50 out this is sent directly to the Assessment Provider, it's not uncommon to be waiting longer than 2 months for communication and no, it doesn't mean you'll be having a paper-based assessment, these types of assessment are rare. You should always treat any sort of re-assessment form as a brand new claim form.

LCWRA is an ongoing award until a new decision says otherwise, hence the reason you are still being paid for that element. As I have advised above, it may take some time for your case to be looked at and for you to be reviewed, even if you require an assessment. There's no reason for you to speak to a Case Manager as they can only advise the same.

They may or may not have your recent UC50 form in front of them, you shouldn't assume this. It's not uncommon for them to use previous reports in your favour though. If they still think you need an assessment, you will be contacted directly from the Assessment Provider.

The person on the phone has got this one wrong. A Case Manager is there to manage your claim, they work back-office and aren't who people see face-to-face. They deal with managing payments and making decisions that need making health related or not, when you have a health assessment a report and recommendation is made by a Healthcare Professional, this then goes back to a Case Manager at DWP to have the final say and to make that decision. A CM can disagree with a HCP and it's not uncommon for them to do so.

bg844 said:

When you phone UC or any other benefit you are actually speaking to an outsourced call centre that has limited knowledge of the benefits system.

When you fill a UC50 out this is sent directly to the Assessment Provider, it's not uncommon to be waiting longer than 2 months for communication and no, it doesn't mean you'll be having a paper-based assessment, these types of assessment are rare. You should always treat any sort of re-assessment form as a brand new claim form.

LCWRA is an ongoing award until a new decision says otherwise, hence the reason you are still being paid for that element. As I have advised above, it may take some time for your case to be looked at and for you to be reviewed, even if you require an assessment. There's no reason for you to speak to a Case Manager as they can only advise the same.

I don't know why people keep saying paper-based assessments are rare.  At least 15% of WCA assessments are paper-based. 

@StillIRise I hope you understand that many new members ask the question on paper-based assessments and some automatically assume that they will have one when it's simply not the case and I will always advise people to prepare for a normal assessment. I note you have started another thread arguing this and yes, 15% is more than people think but it's hardly the majority of the time. Anything below 50% can technically be counted as rare.

It's also not very helpful jumping on a discussion after advice has been given to a member, some members old and new are vulnerable and it can cause confusion.

bg844 said:

@StillIRise I. Anything below 50% can technically be counted as rare.

By your reasoning I presume it’s “rare” for a child to be born in wedlock now given that only 46% of children are born to married parents now. 

bg844 said:

@StillIRise I'm not willing to carry this conversation on especially with irrelevant comparisons to do with children and benefits, I will still be advising people that paper-based assessments are rare because they simply are. 

OP, I apologise that this topic has gone off track and if you need any further help, please do ask.

I’m not seeking to continue any conversation with you. Unless I am mistaken are not a Forum Moderator. So you have no right to attempt to police what I post.  Stop being a bully.