Who do I talk to if not happy with day services?

Good morning @dkkenny67 welcome to the community.

Do you know if there is a complaints procedure? If you don't feel able to speak to the manager, can you speak to any other staff member?

Oh great! You can find your local councellor here. 

That must be really difficult, if you want to share, you are welcome to ask for support here.  If you are struggling and would like to speak to someone in person, you can call the Scope helpline who may be able to offer you more information and guidance.  You can call on 0808 800 3333