Review on Trustpilot. New site

Unfortunately Poppy, some people ask for advice but don’t actually want advice, they just want you to agree with them and if you say anything different to what they want then they turn abusive. I think we have all seen those posts that you mentioned and we all know that you are helpful and kind. You are very much appreciated by the vast majority of us and the vast majority of members are kind to each other. It can be just one or two troublemakers and those people can give out so much nastiness but it seems people here are very switched on and realise that it’s the same couple of troublesome people again and again.

As I said before, you are indispensable on this forum Poppy. Some people are obviously intimidated by your vast knowledge of DWP rules and regulations. Now the sad little souls are shouting angrily into the void on Trustpilot. Good riddance. Me and many others on here, salute you 🫡

I haven’t bothered leaving a review, but noticed the nastiness of the reviews being left.

poppy you have been and are nothing but helpful taking your time to answer members queries and you are valued on here as your wisdom is very helpful and appreciated, don’t let the trolls get to you, you’re a better person than them

Hi @vikki66 - sadly I know that this poster on Trustpilot meant poppy, as I was there at the time. I remember reading all the comments, & saw, as I'm sure you'll realise, that poppy was giving the correct info as usual; I could even tell you which member of Admin verified that she was correct. There's another which may be referencing her, & I definitely remember another as they're using the username they had had here. I saw how much poppy yet again helped, & I 'think' I may have contributed, at least I'd hoped, on that occasion.

Now I can only speak personally, but if someone's left a review on Trustpilot with a low score, I can appreciate that that is simply their opinion, & altho I'm saddened, as I mentioned previously, that they haven't found this community entirely helpful, that's what they think.

I also 'think' that today's moderator has let this thread proceed, & they are the ones who 'gatekeep' after all, showing great diplomacy, because they've been here too when some of the upsets have happened, i.e. one previous member was shown considerable kindness & empathy by several members & the Scope team, which @Lou67 has identified. Then they caused considerable distress to several current members. Having seen all this, as the Scope team were also there, perhaps that's why they're letting members say how much this has all downright upset them. It was not a matter of any difference of opinion, but, sorry to say, one member lied.

Upsets like this can, & do, cause members to feel like they don't want to be here. I don't think any of us want that.

Poppy I’m so sorry this rubbish was written about you you take the time out off your day to help so many people and all the while you suffer with illnesses yourself.
They ought to be ashamed hiding behind a keyboard spouting lies and nasty comments.

I have had the pleasure off becoming a friend off yours and I get nothing but kindness support and great advice.
The more I have gotten to know you I have the upmost respect for you and I want to personally thank you for all your hard work on the forum and off with your lovely family.

Take care and remember your worth ❤️

@chiarieds

I love reading your posts and your PMs that I’m lucky enough to receive from you. I can’t believe all this has been dragged back up when base the first nasty review I was shocked then to see it deleted and another one pop up under a different name I knew right away who it was 🙄

As for people posting thinking we would be to naive to know it’s the same person is nothing but an insult.

I totally get admin giving people a second chance I’ve had a few in my lifetime but this has went to far when lies and accusations have been made against people that have done nothing but support them I think they have to be banned for life.

Sorry if some people think that’s harsh but I certainly don’t I personally along with yourself and other good people were affected a lot by the vile behaviour that went on and I don’t think we should be subjected to anymore.

I hope you’ve had a lovely day and this doesn’t get to you to much.

❤️

@chiarieds sorry, I only just seen your last comment!

Yes, you were indeed here and seen exactly what happened. Yes, there’s 2 other reviews that reference me and it stands out a mile!

One person was someone that I helped for many months with their UC claim when they moved from Tax credits and I was there for them right from the start up until they had a decision on their work capability assessment. That review too was rather hurtful. They are actually still a member here but all their comments seem to have been removed.

It seems that sometimes I try too hard but not anymore because it’s time to step back a little from here.