pip letter for claiming road tax

I have spoken to a senior customer service advisor at the DWP who told me that the certificate of entitlement is only issued to people awarded the enhanced rate of mobility, it enables them to claim 100% refund of their vehicle road tax, people who are awarded the standard rate of mobility are entitled to 50% refund of their vehicle road tax. To differentiate between the two groups the standard rate mobility recipients are issued a statement of entitlement which enables them to claim 50% refund of their vehicle road tax.

Brettmilnes said:

bessbear said:

can anyone please help . i took all the paper to post office for my road tax. i was told the letter from the dwp was not the right one.
i rang the dwp they sent me out the letter i thought i needed. yet again the post office said it was not correct . to be fair it was the same letter as before  just a new one .

the letter says ''your statement of entitlement
dear mrs  ????
thank you for asking for a copy of your pip statement.
your statement shows of your pp award.it also shows which rate you ve been awreded along with the start date and end date .

the post of says i need a certificate. 
is they anyone here with one that they have used for claiming raod tax ...if so can you tell me what i need to ask for when i re ring the dwp .  thank you 

It’s a certificate of entitlement from pip 

Chantry1960 said:

poppy123456 said:

It's called the entitlement certificate. See link.

https://www.disabledmotoring.org/motoring/road-tax-exemption

Hi Poppy, I’ve never had a separate certificate all the years I have been claiming disability. I’ve just been awarded the enhanced rate for a further 4 years and all I have is at the back of my award letter is a page headed, “Statement of Entitlement”, could this possibly be what I need? TIA 

MrSt0rM said:

sue66 said:

This is true hubby only got the standard and is still entitled to the 50% reduction but there doesn't seem to be a  form one can send off for to get this and no question to answer on any other one or the link above  to say you have the standard rate. 

Just bare in mind, though you will probably know this, yes it entitles you to 50% off but you have to pay it upfront. So if for example, a years tax is £192 you have to pay £96 which is half. I thought it meant it would half your payments each month but it doesn't, whatever the years amount is, you still have to pay half of it upfront to get the discount. My tax is over £200 a year and I didn't have the amount upfront to pay half of it so i can't use it as i just pay it monthly.

I have just been awarded PIP, standard for living allowance and enhanced for mobility allowance, as the initial post ref Certificate of Entitlement or Statement of Entitlement, I to have had this problem at the Post Office this week for initial change to road tax exemption application, I too contacted DWP and again was sent duplicates of my initial letter and statement which is not being accepted at the Post Office, I have followed the guidelines on the documentation and presented other supporting documents and still got knocked back, are we saying if you have standard in living and enhanced in mobility you can only apply for 50% road tax deduction and have to apply from the DVLA or I am entitled to 100% road tax deduction and have to apply through the Post Office, if so can someone tell me where I can get this Certificate of Entitlement from because DWP just keep sending me Statement of entitlement when I ask and I am getting fed up of being in a phone que or a post office que being sent around in circles

Hi Poppy thank you for your response I have not received a certificate of entitlement separate to the PIP letter, I phoned DWP and requested it, they on two occasions have sent me the statement of entitlement which the post office knocks back, has there been a change in titles and is it a possibility of a breakdown in communications between DWP and the PO, could I apply directly to DVLA although the aformentioned guidelines state for an existing car first tax exemption application should be through the PO

I have asked twice for a certificate of entitlement and the 2 responses plus the original notification of PIP awarded just had the statement which are correct are a breakdown of where you have scored is the certificate called something else by them and I did explain to the DWP operator / case worker what I needed and what it was for both times and resulted in the same or is it simply I am not entitled