Mental Health - Struggling

Aww sorry to hear that @Meredithshep it's horrible isn't it and it quite often made me not want to be fully honest because I feared having my son taken off of me (he's 31 now), I had various types of abuse as a child and adult and was in an abusive relationship when I had my son, from 14 - 26 (I was 19 when I had my son), so that didn't help much, I also believe I have PMDD so that on top of my mental health really didn't help, I ended up having the IUD and implant and still have the implant to stop my periods because of how bad they make me feel.

But yeah, the mental health service where I am is poor sadly. When I last referred to one the staff were rude and the woman who would have been assessing me was rubbish, in turn it's put me going back to the GP, I have read that I can ask to be referred to somewhere else though and the woman I had the emotional support from said she'd try and help me in relation to be referred when/if I felt up to it.

Thanks for the responses, it's always good when someone understands, I quite often feel like people don't.

I found that you were offered more sessions previously, now you are offered 6 sessions of CBT, CBT is of no use to me at all, neither is 6 sessions.

I don't know if anyone else struggles at this time of year but I find it getting dark earlier and the cold weather causes my mental health to become worse, plus it affects my fibro.

I hope everyone's doing ok today :)

Hi @Jimm_Scope yeah it's hard work isn't it! I don't want to move from the medical centre because the one nearer to me is apparently just as bad if not worse, while it would be great so I don't need to have home visits I don't want to start all over again. I need to have a good think about it.

See, I have problems with them booking flu jabs without being asked if I want one! My mum has said the her medical centre doesn't do that, they send her a text to say that she is due one and she books it herself which is how it should be. If I want one I can book one at the Boots near me.

I'm hoping that the practice manager does what she says and does actually deal with the complaint and my medical record concerns, my son has said he'll go in again if she doesn't and I'm also going to contact ICB and possibly CQC if it continues, it shouldn't take 2 years and 8 months to address someone issues.

I'm always anxious, I think I have GAD along with other MH conditions so I worry about everything and anything. I hope you are ok Jimm.

@Albus_Scope not to sound rude but she's had long enough, she'll get 5 working days to update me or my son and then she'll get another 10 working days before I report the practice to ICB again which she'll be told, all I want from her is a proper update which she hasn't done at all, their complaint page literally tells you that some complaints take longer in which case someone should inform you and keep you informed, they haven't done that at all, I am not going to keep letting them take the micky with it, it's gone on for long enough. She already told me back in August that she'd update me about something else then never bothered.

As I said in a previous post, this has been going on for 2 years and 8 almost 9 months, it's had an impact on my health, I don't trust the staff at the practice and they continue to make the same mistakes that I've put in my complaint, it's ridiculous, plus I cannot use their services unless she deals with the reasonable adjustments request, one of the GP's wanted me to have a blood test and my blood pressure checked but I can't because I can't physically get there so I need someone to come here.

While it's not the current practice managers fault she should have been keeping me informed and shouldn't have said 3 times that I should hopefully receive a letter soon because quite clearly the person who was meant to be dealing with the complaint and medical record concerns hasn't bothered, I'm tempted to complain about her as well (not the practice manager) but I won't because I didn't like her much due to her ignoring requests and causing me to have panic attacks etc.

I hope that didn't come across as being rude but this is constantly affecting my health. I'm advised to address things directly with the practice but when I try I'm either ignored, emails are lost or someone says they'll do something but do nothing.

Just to add as well, my son spoke to her a week prior to her going on annual leave for 5 days, so it's not like it's just been dropped on it, it's been over 2 weeks.

Oh that's very nice of you @Jimm_Scope what sort of support do Scope offer?

I've tried my hardest to be nice to the staff at the medical centre, even when I had a pedantic admin responding to my emails, I was blunt with them but not rude, it's not something I like to do as I feel if you're rude to people they are less likely to help you, but sometimes if you're too nice it doesn't help either. I'm now really just getting to the point where I want someone to look into everything so I can move on from it.

I think it's fair to give her 5 working days before asking her for an update.

I will, I already have an open case with the ICB as I've asked them for help about 3 times over the last year so far. I also have 2 open cases with Pohwer but I can't proceed with one because I don't know if my medical records have been looked at or not, I need to prove that the medical centre haven't done anything with them before Pohwer will help with that part, which is fair enough.

I do need to find another advocate but they seem scarce where I live, even Welfare Rights closed down this year.

oooh I see, I'm not sure in what way though @Albus_Scope

Yeah it's VERY frustrating, it constantly impacts my health because my medical records are also something I've been trying to get them to properly address, when I first registered there they kept saying I had symptoms of agoraphobia which was very annoying and puzzling because I'd actually been diagnosed with it, then I find out at the end of 2021 that my previous GP hadn't properly coded it so the GP's at this medical centre didn't realise but in saying that, I had tried to tell them, they could have easily asked me about it and checked my medical records but still, it's made me worry about my other conditions, she didn't even put that I likely had obstructive sleep aponea, luckily I had cured it by losing weight, but I think you see my point with my records, plus there's a possibility that about 6 years of records could be missing.. I believe partly because of these issues, it's stopped me from receiving the correct help/support from the current medical centre staff but as I said, there is nothing stopping them from looking at my records when I tell them about something.

Anyway, I shall shut up waffling and repeating myself!