How is your day going?

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Comments

  • Sandy_123
    Sandy_123 Scope Member Posts: 61,632 Championing

    I think you have to upload them on your journal, they will send a link to be uploaded or take them in to be photo copied

  • Jimm_Alumni
    Jimm_Alumni Scope alumni Posts: 5,717 Championing
    https://forum.scope.org.uk/discussion/comment/974159#Comment_974159

    Hey Amber, I just want to try and reassure you that these checks are being done at random right now. It isn't that they suspect you of anything, they just are doing random checks to ensure people are within the means testing for Universal Credit.

    They do not have access to your bank accounts or bank statements. Even if the proposal from several months ago is something that happens they still would not be able to access your bank statements. You will need to upload your bank statements through your journal, make sure you upload statements for all your accounts.

  • Amberpearl
    Amberpearl Online Community Member Posts: 1,961 Championing
    https://forum.scope.org.uk/discussion/comment/974242#Comment_974242

    I've only 1 bank account no isa no savings

    I've bought bits on ebay, will they question me

    How long do you get to provide details

  • Amberpearl
    Amberpearl Online Community Member Posts: 1,961 Championing

    They must already know my bank account as benefits paid in too it

    What questions are asked

    Sorry I'm. Anxious

  • WhatThe
    WhatThe Online Community Member, Scope Member Posts: 3,468 Championing

    Amberpearl, I got into a right state during my last one because it was the second in a year! If you do tomorrow then that's fine. The agents were incredibly patient with me. They need to ask specific questions about what you've already told them.

    You can give one-word answers because they just want confirmation from the horses mouth that you are who you say you are, no ISA, no savings etc. I don't think I prepared with documents or notes or anything like that. No need.

    The last guy just got on my nerves because he'd read the whole paragraph again if I interrupted and I couldn't understand his heavy accent and it seemed to go on for ever 😖

  • Teigr
    Teigr Online Community Member Posts: 4,825 Championing

    Morning all.

  • Bluebell21
    Bluebell21 Online Community Member, Scope Member Posts: 8,764 Championing

    Good luck with your phone call today @Amberpearl I hope it goes well for you. Take care.

  • Amberpearl
    Amberpearl Online Community Member Posts: 1,961 Championing
    https://forum.scope.org.uk/discussion/comment/974448#Comment_974448

    I'm. So scared of talkimg to officials

    What if I mumble and they can't hear me or I can't remember my details

  • Bluebell21
    Bluebell21 Online Community Member, Scope Member Posts: 8,764 Championing
    edited January 27

    Hi @Amberpearl If they cannot hear you they will ask you to repeat what you have said. Have you written down your details on a piece of paper or the letter you received just in case you forget? Please let us know how you get on. Take care.

  • Schildpad
    Schildpad Online Community Member Posts: 246 Empowering

    @Amberpearl try to have your details written down.. I am the same very bad memory and scared I might forget something. . Let us know how it went. It will be ok. And I really hope they call and not doing what they did last time…

    Take care.

  • Sandy_123
    Sandy_123 Scope Member Posts: 61,632 Championing

    Morning everyone Monday again

  • Amberpearl
    Amberpearl Online Community Member Posts: 1,961 Championing
    https://forum.scope.org.uk/discussion/comment/974478#Comment_974478

    What details do they ask please as I don't know

    And how long do you get to upload bank statement

    Do they ask immediately

    As I need time I'm, rubbish on a pc. Only have my mobile phone where I do online banking

    I keep reading horror stories of what pe were adked. Like PayPal

    Not used it in years

  • Amberpearl
    Amberpearl Online Community Member Posts: 1,961 Championing

    My nerves are bad

    I've not done anything wrong I'm. Jusr scared Il come across as stupid

  • Amberpearl
    Amberpearl Online Community Member Posts: 1,961 Championing

    And once they get the statements, do they ask you about every single transaction

    As I. Bought cat food from ebay

    And a freind loaned me 50 pounds once and I paid them back re mobile transfer

    Will they question that

    I read online they go through every single transaction with a fine tooth comb to check for discrepancies

  • Schildpad
    Schildpad Online Community Member Posts: 246 Empowering

    @Amberpearl they might want to know how much is in the bank. Etc . They might not need evidence. Just be honest. If they ask about Bank statements tell them you are not good with computers. I am like you. I am ok with my phone but terrible with computers. I used to be good but I don't like technology. Do you have a social worker or support worker. Maybe they can help... I dread when they move me to UC. And evidence etc.. I have no support nor social worker so will have to do it myself and I can only hope It will be smooth sailing but not sure. Think maybe they do not need evidence..

  • Amberpearl
    Amberpearl Online Community Member Posts: 1,961 Championing

    No support or social worker

    If they want things uploaded then I doubt I can do it immediately

    I'm. All fingers and thumbs

    My counselling service did offer me a social worker but I said no

    I still have severe trauma for years of abuse, as well as my heakth conditions, so I get extremely nervous

  • Amberpearl
    Amberpearl Online Community Member Posts: 1,961 Championing

    Do I tell them about my agrophobia

  • Schildpad
    Schildpad Online Community Member Posts: 246 Empowering

    @Amberpearl if they see eBay just tell them you only buy and never sell. I have not use eBay for many years maybe over a decade. But I buy in Amazon so maybe they will think I am selling. You can only be honest. And tell them your issues with computers. They might understand..

  • Amberpearl
    Amberpearl Online Community Member Posts: 1,961 Championing

    I only buy from ebay and amazon never sold

    Yes Il be honest I'm. Just rubbish at uploading stuff

    I've no photo id

  • Schildpad
    Schildpad Online Community Member Posts: 246 Empowering

    @Amberpearl anything you did not tell can maybe help in your favour as you might get more money more help. If you tell them but not sure . At the same time I treat them as people I don't trust. I feel like this is a plot against me. It is hard they Should leave people alone. A support worker doesn't mean work but they can try to connect you to people groups etc..and they help with paperwork etc.. sometimes even taking to them for you. But you can have them for very sort periods of tirme. Now I have none in my case... . Anyway... I hope it goes well.

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