Audit another assessment

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Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 63,188 Championing
    The process is to write the report based on everything you sent including the form you filled in.
  • anth22
    anth22 Online Community Member Posts: 232 Empowering
    Do you think they will contact my doctor and consultant aswell @poppy123456.
  • poppy123456
    poppy123456 Online Community Member Posts: 63,188 Championing
    They rarely contact anyone for any evidence.
  • anth22
    anth22 Online Community Member Posts: 232 Empowering
    OK thank you @poppy123456.
  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,538 Championing
    Hold tight @anth22 the wait really can be horrible, but we're here if you need anything in the meantime :)
  • faraway_21
    faraway_21 Online Community Member Posts: 44 Connected
    From what I know (from working closely with WCA), a certain number of cases are selected at random each month to be audited - if part of the assessment report is incorrect or something hasn’t been clarified or fully explored which could potentially lead to a different outcome, then it usually leads to another assessment taking place. This may differ for PIP. Hope everything goes well though.
  • anth22
    anth22 Online Community Member Posts: 232 Empowering
    Thank you @Alex_Scope and @faraway_21.
    I've already been through all that @faraway_21 first my assessment went to audit then the outcome was another phone assessment which still didn't work followed by a face2face which was stopped as the assessor could see how ill I was, got sent home as I needed a paperbased assessment.
    Last few weeks have been a nightmare to cope with but I'm still hanging in there.
  • anth22
    anth22 Online Community Member Posts: 232 Empowering
    Rang capita today was told my paper assessment is taking so long because they have written to one of my consultants but not my own gp who sees me most weeks. Be glad when this is all over my health is suffering bad.
  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,538 Championing
    I'm sorry it's such a drawn out process for you @anth22 are you in touch with your own GP about your health, and are you getting ongoing support? :)
  • anth22
    anth22 Online Community Member Posts: 232 Empowering
    I had a missed call from capital last week my phone rang 2 times and they cut off so I waited for them to ring me back which they did the following day and again after 2 rings they cut off not giving me time to answer the call.
    So I rang them back and asked what was going on they said it was probably the assessor wanting to ask me something 🤔 I explained about the 2 rings and being cut off, I asked is it not possible for the phone to ring a bit longer so I have enough time to answer it she said she would write a note down on their system.
    What a carry on I'm sick off it.
  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,538 Championing
    I'm so sorry to hear this @anth22 that's so frustrating, things like this can be very wearing when they're out of your control, but hopefully soon things will be sorted. 

    If we can support you with anything right now, do ask, and let us know when you here more!
  • anth22
    anth22 Online Community Member Posts: 232 Empowering
    So the delay is they have written to the one consultant that phones me once a year compared to my other consultants who see me regularly and my own GP who see me the most.
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,866 Championing
    @anth22 That must have been so frustrating! Did they give an explanation as to why they wrote to that one consultant? 
  • anth22
    anth22 Online Community Member Posts: 232 Empowering
    No they didn't any reason for it 😒 even I can't think why they choose that one.
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,866 Championing
    I'm so sorry  :( I hope it isn't delayed any longer.
  • anth22
    anth22 Online Community Member Posts: 232 Empowering
    The stress is over for now I've been awarded gone from standard daily living to enhanced but still on standard rate for mobility.
    Don't get me wrong I'm really grateful for this extra help but I do feel I've been taken advantage off, as I sent my review back over 2 years ago and nothing has changed since then but pip are only paying me the new rates from July 23 which seems so unfair as I should have been on enhanced rate months ago if it wasn't for the backlogs.
  • poppy123456
    poppy123456 Online Community Member Posts: 63,188 Championing
    Glad to hear it’s finally completed. In normal times a review started by DWP doesn’t usually mean you’re owed any money. 

    However because of the backlogs with reviews sometimes they are starting the new award from an earlier date. There doesn’t seem to be any consistency with this because some are owed money and others aren’t. 

    You can put in a complaint if you want and tell them if a decision had been made earlier then you would have now been receiving the higher award. There’s no guarantee you will receive it though. It’s your decision what you do. 
  • anth22
    anth22 Online Community Member Posts: 232 Empowering
    Thank you @poppy123456 do you think it might put my award at risk putting in a complaint?
  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,922 Championing
    It should not do @anth22 - they should have a complaints procedure that is independent of the assessors. If possible, I would encourage you to locate and have a read through the policy if you have concerns before making a complaint  :)

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