PIP, MR

VET505
VET505 Online Community Member Posts: 36 Connected
I received zero points on my assessment! Not only that I received no text or letter of the decision. I called them and said I want to start MR, they told me to wait for paperwork in the post and fill it all out again, I waited two weeks still nothing so I called up they are now saying I need to print it off gov website. So been told two different things 2 weeks wasted waiting for paperwork that hadn’t even been sent I must say my experience with pip isn’t a good one slow & uninformed, close to giving up now it’s really draining me 
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Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 62,453 Championing
    I wouldn't expect you to receive a text with a refusal decision. Texts are only usually send if there's an award, even then not everyone will receive it.

    How long ago was the decision made? It's not unusual to wait a couple of weeks for the decision letter to arrive.

    You can't print the decision letter off from the Gov.uk website, they were talking about the MR request form. You can see that here. https://www.gov.uk/government/publications/challenge-a-decision-made-by-the-department-for-work-and-pensions-dwp

    Or you can put it in writing as a letter. You should state where and why you think you should have scored those points. Giving a couple of real world incidents of exactly what happened the last time you attempted each descriptor that applies to you. Adding detailed information such as where you were, what exactly happened, did anyone see it and what the consequences were.

  • VET505
    VET505 Online Community Member Posts: 36 Connected
    Thanks for the reply, I’ve printed it off and going to fill it out and get it sent today, the woman who done the assessment told loads of lies  and left of key pieces of information, so will be adding that too. Will I get a text to say they’ve received this new paperwork?
  • poppy123456
    poppy123456 Online Community Member Posts: 62,453 Championing
    Sometimes they send a text but not always. If they do it may take a few weeks. 
    Make sure you get proof of posting, which is free from any post office. 
  • nasturtium
    nasturtium Online Community Member Posts: 373 Empowering
    Hello VET505
    I hope I am not too late and you have filled in the form and sent it off. I just want to advise that if you are using the form to do your MR then you can add additional sheets of paper with more anacdotal verbal evidence to back up your MR for your claim. Include your name and national insurance number on every additional sheet you include and reference those additinal sheets on your MR Form.
    In my opinion it is very important to do a detailed MR because it will help with a tribunal if you require one or if you apply to tribunal the DWP will look at your claim again before tribunal and if they have enough personal verbal anacdotal evidence to make an award they will give you an "offer" so you do not need to have a tribunal.
    I wrote a lengthy reply on another forum post that you might find usefull for your MR letter also and it can be found here https://forum.scope.org.uk/discussion/comment/680205/#Comment_680205
    Good luck with your MR
    Nasturtium

  • VET505
    VET505 Online Community Member Posts: 36 Connected
    @nasturtium
    hey! No not too late getting it printed off now is it ok if I fill it out in pen or do they want it typed up? Really appreciate your advise :)
    my partner is going to write a letter to send with it to explain how bad I really am lol and yea I originally thought I was going to fill out the whole assessment again but been told to print the mr form instead so here we go. I will have to make it clear how the assessor lied in every question and no mention of my partner who is my main aid for everything. 
    Thanks again 🙌🏻
  • poppy123456
    poppy123456 Online Community Member Posts: 62,453 Championing
    You can fill it in with pen. With regards to the assessment report, it’s fine to highlight a couple of obvious errors/contradictions but then put it to one side.concentrating wholly on this will not get you a PIP award. 
  • nasturtium
    nasturtium Online Community Member Posts: 373 Empowering
    edited June 2023
    VET505 said:
    is it ok if I fill it out in pen or do they want it typed up?
    Yes filling the form in Pen is ok if you are of writting. If you have the ability to type up the form then print it off then that is also ok. Its the detail they want.
    VET505 said:
    my partner is going to write a letter to send with it to explain how bad I really am
    If you get a supporting letter from your husband he will need to include in detail your limitationsand problems and what care you need, what care he give and why he gives that care, how often he gives that care and what would happen if you did not have that care. He would also need to include in the letter how he knows you (he is your husband) and how often he sees you and cares for you. Also make sure he says that the letter is a "supporting letter for Personal Independents Payment"
    VET505 said:
    I will have to make it clear how the assessor lied in every question and no mention of my partner who is my main aid for everything.
    No I would strongly advise you NOT to mention "how the assessor lied" because that is not going to get you PIP and you cannot prove that the assessor lied because they are only giving there opinion based on the Personal anacdotal evidence that you provided on your PIP2 Questionnaire form. If you did not give a detailed Personal anacdotal evidence on your questionnaire form then they cannot make a accurate judgement on your claim. Now is the time with your MR Letter to correct that by giving detailed anacdotal evidence on why you meet the descriptors and cannot do the PIP activities relaibly. Please read the link I provided you above and read my detailed reply in that link.
    Nasturtium
  • chele67
    chele67 Online Community Member Posts: 37 Listener
    Hello VET505
    I hope I am not too late and you have filled in the form and sent it off. I just want to advise that if you are using the form to do your MR then you can add additional sheets of paper with more anacdotal verbal evidence to back up your MR for your claim. Include your name and national insurance number on every additional sheet you include and reference those additinal sheets on your MR Form.
    In my opinion it is very important to do a detailed MR because it will help with a tribunal if you require one or if you apply to tribunal the DWP will look at your claim again before tribunal and if they have enough personal verbal anacdotal evidence to make an award they will give you an "offer" so you do not need to have a tribunal.
    I wrote a lengthy reply on another forum post that you might find usefull for your MR letter also and it can be found here https://forum.scope.org.uk/discussion/comment/680205/#Comment_680205
    Good luck with your MR
    Nasturtium

    sorry to jump on but in need of advice please?
  • nasturtium
    nasturtium Online Community Member Posts: 373 Empowering
    chele67 said:
    sorry to jump on but in need of advice please?
    What advise do you require?

  • chele67
    chele67 Online Community Member Posts: 37 Listener
    chele67 said:
    sorry to jump on but in need of advice please?
    What advise do you require?
    hi, i had pip renewal phone assessment 3 weeks ago, i rang the helpline today to be told they have reduced my award from enhanced on both to £90 a week, is it worth me trying for a MR? TIA  

    Hello VET505
    I hope I am not too late and you have filled in the form and sent it off. I just want to advise that if you are using the form to do your MR then you can add additional sheets of paper with more anacdotal verbal evidence to back up your MR for your claim. Include your name and national insurance number on every additional sheet you include and reference those additinal sheets on your MR Form.
    In my opinion it is very important to do a detailed MR because it will help with a tribunal if you require one or if you apply to tribunal the DWP will look at your claim again before tribunal and if they have enough personal verbal anacdotal evidence to make an award they will give you an "offer" so you do not need to have a tribunal.
    I wrote a lengthy reply on another forum post that you might find usefull for your MR letter also and it can be found here https://forum.scope.org.uk/discussion/comment/680205/#Comment_680205
    Good luck with your MR
    Nasturtium

    sorry to jump on but in need of advice please?
  • nasturtium
    nasturtium Online Community Member Posts: 373 Empowering
    edited June 2023
    I could not see what advice you needed but is it this?
    "hi, i had pip renewal phone assessment 3 weeks ago, i rang the helpline today to be told they have reduced my award from enhanced on both to £90 a week, is it worth me trying for a MR? TIA "
    If it is then I made a reply about reductions in awards when at review stage that you might find useful. Yes it is worth appealing if you can manage with an appeal. First you would need to write a detailed Mandatory Reconsideration letter. You can find my advice on this link here https://forum.scope.org.uk/discussion/comment/696285#Comment_696285
    I hope that helps
    Nasturtium
  • VET505
    VET505 Online Community Member Posts: 36 Connected
    Has anoyone got the address to send the MR report back to?
    I’ve found two different ones online someone help x
  • nasturtium
    nasturtium Online Community Member Posts: 373 Empowering
    VET505 said:
    Has anoyone got the address to send the MR report back to?
    I’ve found two different ones online someone help x
    You should find the address and instructions on your descision letter.
    Nasturtium
  • chele67
    chele67 Online Community Member Posts: 37 Listener
    chele67 said:
    sorry to jump on but in need of advice please?
    What advise do you require?

    Hi i had pip telephone assessment and now got the letter :( my award has halved im worried if i do MR as ive seen comments that they can then take all your award of you? any help much appreciated 
  • poppy123456
    poppy123456 Online Community Member Posts: 62,453 Championing
    chele67 said:
    chele67 said:
    sorry to jump on but in need of advice please?
    What advise do you require?

    Hi i had pip telephone assessment and now got the letter :( my award has halved im worried if i do MR as ive seen comments that they can then take all your award of you? any help much appreciated 

    The most likely outcome of the MR will be the decision will remain the same. Only 23% of them change in the claimants favour. There's always a higher chance of success at Tribunal stage, if you either appear in person or have a telephone/video hearing and then there's about 70% chance of a decision in your favour.

    Only you can decide what you want to do.
  • chele67
    chele67 Online Community Member Posts: 37 Listener
    chele67 said:
    chele67 said:
    sorry to jump on but in need of advice please?
    What advise do you require?

    Hi i had pip telephone assessment and now got the letter :( my award has halved im worried if i do MR as ive seen comments that they can then take all your award of you? any help much appreciated 

    The most likely outcome of the MR will be the decision will remain the same. Only 23% of them change in the claimants favour. There's always a higher chance of success at Tribunal stage, if you either appear in person or have a telephone/video hearing and then there's about 70% chance of a decision in your favour.

    Only you can decide what you want to do.
    Thankyou for your help 
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,866 Championing
    Hello @chele67

    I'm so sorry the outcome wasn't what you wanted. I just wanted to say that Citizen's Advice have some great information pages about the Mandatory Reconsideration process. I hope they help :) 
  • chele67
    chele67 Online Community Member Posts: 37 Listener
    Hello @chele67

    I'm so sorry the outcome wasn't what you wanted. I just wanted to say that Citizen's Advice have some great information pages about the Mandatory Reconsideration process. I hope they help :) 
    Many thanks for the reply, someone on a pip group advised me to ask a lady at Disability Advice Service, there is a fee for their help, do you know anything about this ? tia  x
  • poppy123456
    poppy123456 Online Community Member Posts: 62,453 Championing
    edited June 2023
    chele67 said:
    Hello @chele67

    I'm so sorry the outcome wasn't what you wanted. I just wanted to say that Citizen's Advice have some great information pages about the Mandatory Reconsideration process. I hope they help :) 
    Many thanks for the reply, someone on a pip group advised me to ask a lady at Disability Advice Service, there is a fee for their help, do you know anything about this ? tia  x

    You shouldn't need to pay anyone for help with the MR and Tribunal. There are advice agencies that will help you for free. Start here and it will tell you what's local to you. https://advicelocal.uk/welfare-benefits

  • chele67
    chele67 Online Community Member Posts: 37 Listener
    chele67 said:
    Hello @chele67

    I'm so sorry the outcome wasn't what you wanted. I just wanted to say that Citizen's Advice have some great information pages about the Mandatory Reconsideration process. I hope they help :) 
    Many thanks for the reply, someone on a pip group advised me to ask a lady at Disability Advice Service, there is a fee for their help, do you know anything about this ? tia  x

    You shouldn't need to pay anyone for help with the MR and Tribunal. There are advice agencies that will help you for free. Start here and it will tell you what's local to you. https://advicelocal.uk/welfare-benefits

    Thankyou :)