Phone Assessment/PIP Text

Toby2007

Hi does anyone know if you receive a text of dwp to say you have been awarded 
Thank uou

faraway_21

Toby2007 said:

Hi does anyone know if you receive a text of dwp to say you have been awarded 
Thank uou

I did but this isn’t always the case

Toby2007

I read quite alot of people receive a text within 2_3 weeks 
Do you know if my audiogram for my deafness will be  enough evidence asi sent a copy to them  my assessor had the copy with him 
On my phone assessment my partner did this as I can't hear on the phone 
He's sent the report off the same day a week ago 

poppy123456

Once the report is returned timescales are up to 12 weeks for a decision. Some have a decision is a few weeks, some several and others longer. 

No one can predict what the outcome will be, you’ll just need to wait for the decision. 

faraway_21

Toby2007 said:

I read quite alot of people receive a text within 2_3 weeks 
Do you know if my audiogram for my deafness will be  enough evidence asi sent a copy to them  my assessor had the copy with him 
On my phone assessment my partner did this as I can't hear on the phone 
He's sent the report off the same day a week ago 

I’m not sure if the audiology report is enough evidence alone - guessing this varies on a case by case basis. For me an assessment was required. My assessor asked a lot of detail around my good and bad days with my hearing and how functionally it impacts my day to day against the various descriptors. Some descriptors didn’t apply to me, for example I scored 0 for food prep, dressing and undressing etc.
I’m surprised they did your assessment over the phone, did you try to get a face to face assessment? 

yanni

@Toby2007

I have severe / profound hearing loss, Like you, I explained that I couldn’t hear traffic approaching and that I can’t understand what people are saying so need someone with me (in case something goes wrong, if I need to buy a ticket, communicate with staff or if there is an announcement).

 The DWP decided that I needed help with unfamiliar journeys but not on familiar journeys.

 At MR, I explained that no-one can see round corners, round bends,through parked cars, buildings etc or over hills or bridges. However, where people with normal hearing can rely on their hearing to alert them to any approaching traffic that they can not see, deaf people can not do that. If they can’t see the traffic approaching they don’t know it is there and we can only look in one direction at a time and traffic could be approaching from 2,3,4 or more directions.

 I said that this does ,not change whether I am crossing one road to go to the local shop or many roads on a longer journey.

The DWP changed their decision before it went to tribunal and awarded me enhanced mobility for needing someone with me on familiar journeys.

 So if the DWP decide you only need help on unfamiliar journey, please consider doing a MR (mandatory consideration) and explain that not being able to hear traffic applies to any journey you make, as do the communication difficulties if using public transport.

If you have not already done so, give a real life example where either you had a near-miss or where your partner has had to intervene to keep you safe near traffic. It is not just about crossing the road, think about navigating car parks on foot at the local supermarket, walking down roads with no pavement, having to step into the road because the pavement is blocked off and not hearing bikes, scooters or mobility scooters approaching from behind when walking on the pavement.

If you don’t use public transport because you can’t manage without someone with you (rather than because you choose not to use it) give a real life example of what happened the last time you tried to travel on your own or where someone had to help you sort out a problem.

About the award length, I was awarded a 10 year award. I explained that I have had hearing loss since X and it is not a condition that is going to get better. Therefore it will be present in 10 years. I asked the DWP to consider a 10 year award and got it. So it is worth doing a MR if you do not get a  10 year award. 

Toby2007

Thank you so much for your help 
How long did you wait from your assessment did you receive a text from dwp and what did you get for the living part
Also I sent a audiogram of my hearing will this be enough evidence 
The assessor spoke to my partner as I can't hear on the phone 
I put new/unfamiliar places 
But really should of put familiar places 
My partner did say about local roads she has to grab my arm when crossing roads etc
And I don't use public transport 
And we both go to the supermarket etc
The assessor did say that I could be in danger if on own as I can't hear tannoys/asking for directions 
He also said by looking at my audiogram all my high pitch noises have gone

poppy123456

Medical evidence isn't really needed for a successful PIP claim.

yanni

@Toby2007

I only remember getting a text confirming receipt of my PIP form. I can’t remember how long it was between the assessment and decision but as Poppy said the average now is about 12 weeks.

I got enhanced daily living for communicating and engaging with other people.

Unfortunately no-one can tell you if the information you and your partner gave will be enough or what award you may get. 

As others have said you can request a copy of the assessor’s report from the DWP but this is not the final decision and some people find it makes them more anxious.

You can either request the report as it will show you what the assessor recorded and their recommended points or choose not to request the report and try to forget about PIP until you know the decision. 

jamieboy1985

I got my award 2 days after the msg to say they got my assessment papers 

Toby2007

Wow that's quick hope you got what you wanted and for a long period 
Are you servere/profoundly deaf?

kilburn

How quickly can a decision be made after phone assessment 

chiarieds

Hi @kilburn - after an assessment it can take anything from 2-12 weeks to get your decision letter once the assessor's report is received by the DWP. How quickly a decision is made before this will likely depend on the DWP decision maker's individual caseload.