Hi, my name is Garry17!

Garry17
Garry17 Online Community Member Posts: 2 Listener
Hi everyone just me being a bit of an idiot and misplaced my pips award letter and guess what it blue badge renewal time! can any point me in the right direction as when i ring up i go through all the rigmarole Press 1 etc and get cut off multiple times. your frustrated to hell. G

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Try ringing as soon as they open at 9am as this is usually the best time. Other than that you just have to keep trying. Being cut off just means that they are extremely busy. 
  • Rosie_Scope
    Rosie_Scope Posts: 5,242 Scope Online Community Coordinator
    Welcome to the community @Garry17!  As Poppy says, this usually means they're very busy. I've heard from quite a few people lately that they're being cut off before they get through.

    Unfortunately seems like the only thing you can do is to keep trying at different times. Frustrating I know! Hope you get it sorted soon!
  • Garry17
    Garry17 Online Community Member Posts: 2 Listener
    Rosie, thank you for your reply.G