Hi, my name is dolly4!

dolly4

Hi I've been on universal credit for nearly 3 years I work, my only commitments are to sign in regularly do my to do list and reply to messages, I've just had a review they said it was al fine and my payments will stay the same, but now I've been given a case manger and don't know why is this normal please I've left a message but not getting back to me thank you

poppy123456

Everyone has a case manager but we me not know who that is. It doesn’t change your UC or commitments so nothing to worry about. Case managers usually deal with your monthly statements.

dolly4

thank you for your reply