Hi, my name is dolly4!

dolly4
dolly4 Online Community Member Posts: 3 Listener
in Start here and say hello!

Hi I've been on universal credit for nearly 3 years I work, my only commitments are to sign in regularly do my to do list and reply to messages, I've just had a review they said it was al fine and my payments will stay the same, but now I've been given a case manger and don't know why is this normal please I've left a message but not getting back to me thank you

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  • poppy123456
    poppy123456 Online Community Member Posts: 62,574 Championing
    edited July 11

    Everyone has a case manager but we me not know who that is. It doesn’t change your UC or commitments so nothing to worry about. Case managers usually deal with your monthly statements.

  • dolly4
    dolly4 Online Community Member Posts: 3 Listener

    thank you for your reply

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