UC managed migration guide

Options
12627283032

Comments

  • OverlyAnxious
    OverlyAnxious Online Community Member Posts: 4,862 Championing

    UC don't send paper mail. Letters will go to your online journal instead. You could send a journal message asking them to change postal address just in case though.

  • Kimi87
    Kimi87 Online Community Member Posts: 6,346 Championing

    As previously advised no correspondence will be sent through the post for UC.

    Any letters will be uploaded onto the Journal for you to read in electronic format.

  • Tumilty
    Tumilty Online Community Member Posts: 392 Empowering

    Many thanks. So will I get email notification when a reply on the journal has arrived.? As you said @Kimi87 it's best to put address of where my HB is paid.

    I have been in touch with my housing association person who is going to guide me through the form and she says to ignore that I've gone over my limit as ESA is stopping and to concentrate on UC application.

  • Kimi87
    Kimi87 Online Community Member Posts: 6,346 Championing

    Yes you will get an email or text message when anything is added to your Journal.

  • OverlyAnxious
    OverlyAnxious Online Community Member Posts: 4,862 Championing
    edited July 30

    If you mean savings limit, ESA may ask for months/years of bank statements if you put a different savings amount on UC compared to the one on ESA, if it has passed the £6k threshold.

  • Tumilty
    Tumilty Online Community Member Posts: 392 Empowering

    My advisor told me to put what's in bank and I'll get less UC.

    I had no idea about any ESA limits until she told me about the £4.30 per £250 for UC.

    I have a few hundred over and last year when I was very ill and in bed 6 months it went higher as wasn't doing anything.

    I can't recall how much was in when applied for ESA and am not well enough with anxiety and depression to go through all the past.

    My advisor just said concentrate on applying for UC and I will sacrifice around £17 a month.

  • OverlyAnxious
    OverlyAnxious Online Community Member Posts: 4,862 Championing

    Yes, that's right. I'm just saying to expect a letter from ESA a few weeks after UC starts requesting backdated bank statements. I had to send around 8 years worth for this reason myself.

  • Tumilty
    Tumilty Online Community Member Posts: 392 Empowering

    That's made me very anxious. Did you get a fine.?

    II can't possibly get statements I wouldn't know what to do.

    My advisor said as ESA is ending it's a fresh start.

  • OverlyAnxious
    OverlyAnxious Online Community Member Posts: 4,862 Championing

    Sorry, I didn't mean to make you more anxious. Nothing has happened at all since I sent the statements. Not even a confirmation that they've arrived. So I would say it's nothing to worry about really, just a lot of hassle trying to get them and post them.

    You can ask your bank to print off and send you the statements for the months between the two dates that they ask for. (The dates will be on the letter). Then you post them on the ESA address. If you don't feel able to do that, perhaps your adviser could help.

    The two benefits are different, so having excess savings with ESA doesn't affect UC. But ESA can look at your past entitlement when they see the closing amount of savings is different to the last amount that ESA were told.

    The maximum fine is £50 so it's not a big issue. They may also ask you to repay some of the extra money that you shouldn't have got. That would be £1 per week for every £250 over £6k. But again, it sounds like you have enough savings to cover that easily. So it's nothing to worry about really. Just wanted to prepare you for getting the letter as it made me really anxious when I got it, but then as I said, nothing has happened since.

  • Tumilty
    Tumilty Online Community Member Posts: 392 Empowering

    Thank you I thought maybe have to pay all ESA payments back.

    Ok it's a fine and a minimal weekly payback if it comes to that? Alli can do is apply for UC and see what happens. I'd be losing money as bit over with UC and that would be more than the £50 and pound a week.

    Anxiety is terrible isn't it mate over thinking things, catastrophising in our heads about the worst scenario. Thoughts to you

  • OverlyAnxious
    OverlyAnxious Online Community Member Posts: 4,862 Championing

    Yes, it would only be a small amount to pay back if anything. 🙂

    In future, you can change your savings for UC online easily. So if your savings drop, you would get more UC again as the savings deduction would be less each month.

  • richard_21
    richard_21 Online Community Member Posts: 2 Listener

    Hi Poppy, I saw your helpful post and thought I’d ask a few questions that I didn’t quite see were added that you may be able shed insight on.

    1. I’ve been advised (yes there is a 2 week run on for ESA & HB payments) but, you will technically still receive legacy payments until your ID check is done - fully completing the migration application fully. Is this correct?

    2. There are many more ID options to use for those that do not have/cannot afford photo ID. Can you/or anyone list the full options ie;

    Rent card/Bank card/Energy Bill/Water bill/Council Tax Letter/Housing Benefit Letter/Insurance Letter… ?

    3. Is it correct, you can request a phone call due to the impact of your conditions and/or disability in attending a job centre appointment - and request via journal a phone call?

    4. From the day you click submit on UC application it’s - 5 weeks & 1 day until your first UC payment?

    5. You can request fortnightly UC payments, rather than monthly UC payment?

    6. If you are in receipt of ESA but your SDP stopped, you can ask UC to consider applying SDP gateway to be added to your UC claim whilst ESA backdate separately?

    6b. UC considers previous historical evidence of your ESA premiums - EDP, SDP, DP for them to potentially calculate and award SDP gateway?

    7. The biographical phone call - simply asks information from your DWP information and UC application to verify who you are?

    7b. If someone with a disability is unable to remember all the information maybe required for the Biographical phone call due to their condition/s - what should they do?
    - Are they allowed a relative/support to help answer?


    Many thanks in advance.

  • Tumilty
    Tumilty Online Community Member Posts: 392 Empowering

    Thanks, it seems madness to keep contacting them each month if it goes higher or lower like if UC goes in it may go over then pay bills it goes under.

    I guess online is better than calling them

  • Kimi87
    Kimi87 Online Community Member Posts: 6,346 Championing
    edited July 31

    @richard_21

    Poppy is currently taking a break from the forum.

    Did you know Citizens Advice have a Help to Claim service?

    They can support you before during and after your claim.

    https://www.citizensadvice.org.uk/benefits/universal-credit/claiming/contact-us-about-universal-credit/

  • Catherine21
    Catherine21 Posts: 7,330 Championing

    I'm doing telephone call no way fill forms on line what happems then

  • Tumilty
    Tumilty Online Community Member Posts: 392 Empowering

    @Kimi87 & @OverlyAnxious

    when filling the form in & asks me if i care for anyone.. Yes i do i spend a lot of time at my families house as they are elderly but i'm not a carer as in get paid & sometimes live there more than my flat. I don't get any money for it. Not sure what to put.

  • Kimi87
    Kimi87 Online Community Member Posts: 6,346 Championing

    Lots of people are unpaid carers, that doesn't diminish or change what they do.

    You will get LCWRA element (the UC equivalent of ESA Support Group) anyway, I don't think there is any need to put on the form that you are a carer.

    The LCWRA means you won't have any work commitments and it means you can't be paid Carers Element (if your family themselves gets a qualifying benefit).

    So in my opinion there is no reason to flag yourself as a carer.

  • Tumilty
    Tumilty Online Community Member Posts: 392 Empowering

    many thanks, i'm going through it slowly. The adviser will call me day after my next ESA payment, i'm still worried about my capital increase not knowingly i needed to be. Adviser says not to worry as it's finishing ESA

  • worried33
    worried33 Online Community Member Posts: 1,002 Championing
    edited July 31

    I once had to send 6 years statements, it was because when I qualified for backdated EDP, I declared I was periodically over 6k due to a DWP back payment. There was periods over 6k, they totally ignored it. (even outside 12 months)

    I expect minor discretions to be ignored which a few hundred is. Even if there is an issue, the most likely thing is you owe them money, and nothing more then that. Just send whatever is requested, if you start to act evasive, thats when they might suspect foul play rather than ignorance.

  • Tumilty
    Tumilty Online Community Member Posts: 392 Empowering

    @Kimi87 and @worried33

    My housing association advisor when I asked about my concerns she said not to worry as ESA is ending.

    If they ask for statements like yourself, did you have to pay everything back for all the time you were over £600?.

    At one point it went a lot higher some years ago as I was backdated some pip after an appeal. Also a time when I was ill. I had no idea about means tests..

    I'm so worried I'm going through a tough time with my health and my families health I don't need extra stress 😭