Hi, my name is Shamu!

Shamu
Shamu Online Community Member Posts: 1 Listener
edited February 3 in Start here and say hello!

HI

my mother recently received her first Direct Payment for her PA, the original SW said it would be back dated to the 14th October that's when the OT assessed her and we signed the contract on the 14th November but the new key worker has said DP cannot be back dated and they have only paid from the 02.01.2025 - does anyone know where I can find out if they key worker is wrong? This is her first time doing this

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