Submitted claim for ESA migration to UC Support Group. What next? Follow up questions

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  • NoOne
    NoOne Online Community Member Posts: 85 Contributor
    edited June 10
    https://forum.scope.org.uk/discussion/comment/1035747#Comment_1035747

    Oh that's ridiculous to not give accurate information. It's literally their job. I don't use the phone either. I had to for my PIP so this will be the second time I've taken an incoming call in over two years. Even coming on here is not the best feeling, but the alternative of not knowing at those outcomes is worse. Thanks for the information. I will logon to my bank and take lots of screen shots for benefit and bank details questions.

    Do these things have a time limit of what do you know?

  • OverlyAnxious
    OverlyAnxious Online Community Member Posts: 4,566 Championing
    https://forum.scope.org.uk/discussion/comment/1035889#Comment_1035889

    The time limit for confirming ID is one month after submitting the claim.

    There is no time limit for the questions they ask, they can go back many years for that.

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