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Hi, my name is SylviaMorrison72!
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SylviaMorrison72
Community member Posts: 17 Connected
Hi to all! Thank you for accepting me. I had a very bad experience yesterday with northern rail and am struggling to get heard! Anyone else have these types of problems!!!
Comments
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Hello @SylviaMorrison72 Pleased to meet you welcome.
Thank you for sharing. I know there will be members of our community. Who have had bad experiences of rail travel .
You having problems getting heard and it is not right to be ignored.
Understand the need to complain and I hope you can find some help and support dealing with this.
Have you looked on line for any organisations that deal in complaints regarding travel on trains.
If I recall is there not a Rail Travel Users group that deals in complaints.
All I can add. Some one from our community will know.
We are a friendly support community. Care and share.
Please take care
@thespiceman
Community Champion
SCOPE Volunteer Award Engaging Communities 2019
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Thank you for the reply! I have sent an email to northern rail I have also left a message with my local mp! My local newspaper were not interested at all!! It's very frustrating as I barely leave the flat! I bought the scooter so I could be a little bit more independent! I had no problems with the buses the drivers were all very nice getting the ramp out for me but train was a nightmare!!!
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Welcome to the community @SylviaMorrison72
We had a post about people sharing rail issues here that you might like to read.Scope
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