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Hi, my name is SylviaMorrison72!

Hi to all! Thank you for accepting me. I had a very bad experience yesterday with northern rail and am struggling to get heard! Anyone else have these types of problems!!!

Replies

  • thespicemanthespiceman Member Posts: 6,408 Disability Gamechanger
    Hello @SylviaMorrison72 Pleased to meet you welcome.

    Thank you for sharing. I know there will be members of our community. Who have had bad experiences of rail travel .

    You having problems getting heard and it is not right to be ignored.

    Understand the need to complain and I hope you can find some help and support dealing with this.

    Have you looked on line for any organisations that deal in complaints regarding travel on trains.

    If I recall is there not a Rail Travel Users group that deals in complaints.  

    All I can add. Some one from our community will know.

    We are a friendly support community. Care and share.

    Please take care

    @thespiceman
    Community Champion
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  • SylviaMorrison72SylviaMorrison72 Member Posts: 17 Connected
    Thank you for the reply! I have sent an email to northern rail I have also left a message with my local mp! My local newspaper were not interested at all!! It's very frustrating as I barely leave the flat! I bought the scooter so I could be a little bit more independent! I had no problems with the buses the drivers were all very nice getting the ramp out for me but train was a nightmare!!!
  • Sam_ScopeSam_Scope Member Posts: 7,732 Disability Gamechanger
    Welcome to the community @SylviaMorrison72
    We had a post about people sharing rail issues here that you might like to read.
    Scope
    Senior online community officer
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