PIP, DLA and AA
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Assessor lied

mick1963mick1963 Member Posts: 17 Connected
After my wife had her first pip assessment we asked for a copy of the report 
Well I must say the lies he told were unbelievable 
My daughter was so shocked she phoned them up and complained and then sat down and wrote a letter including his assessment and and base to questions what was wrong with them 
Questions like can she sort her own finances out 
Considering she can't even recognise numbers and we have power of attorney 
But he put wife could sort her own finances out 
He even recommended that my wife has another review in 6mths 
It was arranged that another assessor would come out and today we received the report of second assessor 
It says at end of report 
BASED ON THE AVAILABLE EVIDENCE. I CONSIDER THAT THERE IS NO REQUIREMENT TO ARRANGE A REVIEW OF THIS CLAIM AS SIGNIFICANT CHANGE IS UNLIKELY 
She then goes on to say conditions are not going to improve only get worse 
Does this mean she doesn't think wife has to go for pip assessment again 
After what happened with first assessor and lies he told 
Think I'm a bit sceptical 


Replies

  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    edited December 2018
    Hi,

    Somewhere in the report, most likely towards the back there's boxes with dots and ticks. You need to look at these and compare them against the PIP descriptors to see what points are recommended. Use the PIP self test to check this.

    She will of course have to wait for a decision to made.


    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
  • mick1963mick1963 Member Posts: 17 Connected
    What is pip self test 
    Never heard of it 
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    mick1963 said:
    What is pip self test 
    Never heard of it 
    See the link above and look for the ticks/dots somewhere in the report.
    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
  • mick1963mick1963 Member Posts: 17 Connected
    Just added them up score for daily living activities came to 38
    And mobility came to 24
  • wilkowilko Member Posts: 2,300 Disability Gamechanger
    Hello mick1963, going by your post your wife wil be awarded enhanced PIP for daily living and mobility, the decision maker nearly always goes with the acessment report so you just have to wait for the official award letter. Thank you for posting your exspearence of the PIP acessment.
  • mick1963mick1963 Member Posts: 17 Connected
    I didn't know about score until I was told on here 
    After adding up the score on 2nd assessors report which came to 38 for daily living and 24 for mobility 
    Today I got the assessors report out from first assessor  which we complained about as he had led on his report 
    The difference was shocking 
    He allowed my wife 8 points for daily living and 22 points for mobility 
    The difference in the daily living is shocking 
    How can a assessor be allowed to do this 
    It shows the difference 
    1st assessor 8 points 
    Review 6mths 
    2nd assessor 38 points and recommends no review at all 
    Although I know my wife would have got daily living now by score it's annoying that he lied and we still don't know why he wanted a review in 6mths when second assessor recommends no review 
    It just goes to show if we hadn't got his report and immediately complained about him 
    We would have lost money for her care and had unnecessarily review in 6mths again 
  • YadnadYadnad Posts: 2,856 Member
    Am I understanding this correctly. A complaint was lodged against the assessor for 'telling lies'  then they did another assessment because of the complaint which was dramatically different from the first and that resulted in the DWP changing their decision? And in all of this you did not apply for a MR or lodge an appeal?

    If that is what happened why are we told to always go for a MR and not a complaint?
  • cristobalcristobal Member Posts: 966 Disability Gamechanger
    I had a similar experience:-

    My first assessment was 8DL/ 4 Mobility.

    I complained about the inaccuracies - they didn't do another assessment but did a "clinical review" of the first one.

    Clinical review = 18DL/ 24mobility i.e an increase from 12 to 42!

    I didn't ask for MR but DWP are having another look at it.

  • mick1963mick1963 Member Posts: 17 Connected
    Yadnad said:
    Am I understanding this correctly. A complaint was lodged against the assessor for 'telling lies'  then they did another assessment because of the complaint which was dramatically different from the first and that resulted in the DWP changing their decision? And in all of this you did not apply for a MR or lodge an appeal?

    If that is what happened why are we told to always go for a MR and not a complaint?
    No we don't lodge a appeal 
    A decision hadn't been made by the decision maker 
    My daughter phoned up and wrote a letter stating each discrepancy that the assessor had got wrong 
    And said we would like another assessment 
    We had assessment on Monday got assessment report following Tuesday
    They recieved letter Wednesday from daughter 
    And they  phoned us Thursday to arrange another 
    assessment on the friday 
    It was all done very quickly 

  • mick1963mick1963 Member Posts: 17 Connected
    Don't know what a MR is 
  • mick1963mick1963 Member Posts: 17 Connected
    We received a copy of new assessors report this Wednesday 
    New Assessment was last Friday 
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    mick1963 said:
    Don't know what a MR is 
    Mandatory Reconsideration.
    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
  • mick1963mick1963 Member Posts: 17 Connected
    mick1963 said:
    Don't know what a MR is 
    Mandatory Reconsideration.
    Still no wiser sorry 

  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    It's when you ask them to look at a decision again to reconsideration the original decision. https://www.citizensadvice.org.uk/benefits/sick-or-disabled-people-and-carers/pip/appeals/mandatory-reconsideration/

    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
  • mick1963mick1963 Member Posts: 17 Connected
    It wasn't a mandatory reconsideration
    Because a decision had not been made to award wife pip 
    We just asked for another assessment 
    He contradicted himself so much on form you couldn't understand what he was on about 

    My wife is unable to stand with out support & she has
    Limited movement in upper body as well 


    But according to him in daily living
    wife could walk & use unaided to bathroom  and dress herself using aid 

    Then in mobility part he wrote unable to walk at all cannot stand without help from other person 
    Completely contradiction of what he wrote in daily living 
    Also wrote wife could manage her own finances
    considering I have power of attorney and wife could not recognise words or numbers or us sometimes
    due to damage on brain  
    Which is in specialist report that was sent to them 
    I really would have liked to know how he came up with conclusion he did 
    Oh another thing he wrote was my wife refused to let him do a examination 
    Considering she never spoke to him once while he was here and he stopped doing tests when he realised she  never responded to him as she couldn't understand what he was on about 
    Even though it's all been sorted I'm still annoyed at him because of the lies he wrote 
    So when people say the assessor lied I can honestly believe it 
    Because I had never read such rubbish from that assessor 
    Sorry still fuming 






  • YadnadYadnad Posts: 2,856 Member
    I am so surprised that this happened. We are constantly told to ignore the assessors report, wait for the decision letter and if the result is felt to be wrong go for a MR.
    As many know of my failures (3) to initially get any points I never thought that making a complaint would be useful. I have read that they tend to fob you off and despite the report the DWP will almost always go with it. Even the DWP blurb tells you to only deal with them.

    I have never complained believing that it would not be looked at seriously. Just goes to show what you can do if you get good advice or already have in-depth knowledge..
  • TardisTardis Member Posts: 214 Pioneering
    @mick1963; I am glad your daughter made that complaint, and that your wife's claim has been sorted out.  It sounds like you haven't had the decision letter yet, but from the report it sounds like it should be enhanced on both with an ongoing award.  Hopefully the letter will arrive soon and you can relax a little.
  • mick1963mick1963 Member Posts: 17 Connected
    I must admit the 2nd assessor who came out new more about my wife condition than I did 
    She also couldn't understand why my wife didn't have physiopherapists visiting her at home 
    I told her we didn't know that we could have that 
    Which she said yes you can 
    We now are sorting this 
    She not only concerned herself with wife but the stress wife's condition was having on whole family 
    And recommended we got in touch with social services for support for whole family 


  • TardisTardis Member Posts: 214 Pioneering
    edited December 2018
    Push for whatever support you need.  I found social services to be very useful in chasing up other services.  I think they quite like doing that as it doesn't impact their own budget much!
  • mick1963mick1963 Member Posts: 17 Connected
    I think the physio at home would be helpful 
    But don't want people interfering to much as we seem to be in a good routine 
    But I'll talk to them to see what support they can offer


  • TardisTardis Member Posts: 214 Pioneering
    Their budgets are such that they are more likely to run a mile than interfere where you don't want them to.
  • justg72justg72 Member Posts: 173 Pioneering
    Hi mick1963                               it's great to hear that your wife got awarded what she should have been.  However the first assessor should be questioned about the assessment and why there were so many errors in the report.  They keep getting away with inaccurate reports. I logged a complaint straight after my assessment and got nowhere. I have had so many errors from start to finish with my pip claim. All has been logged and I am now waiting for a tribunal date. It's great to hear you're claim for pip for your wife ended really positive.
  • mick1963mick1963 Member Posts: 17 Connected
    justg72 said:
    Hi mick1963                               it's great to hear that your wife got awarded what she should have been.  However the first assessor should be questioned about the assessment and why there were so many errors in the report.  They keep getting away with inaccurate reports. I logged a complaint straight after my assessment and got nowhere. I have had so many errors from start to finish with my pip claim. All has been logged and I am now waiting for a tribunal date. It's great to hear you're claim for pip for your wife ended really positive.

    when first assessor came we handed reports in from 3 specialist and he said he couldn't take them 
    So my daughter sent them directly to the pip in Wolverhampton 
    Not to assessment at atos 
    So by time his report had got there they had more reports 
    They already had doctors letter as they had written to doctor and we got a copy of report from doctor 
    But pip  wouldn't write to specialist as they are only allowed to pay for one report from a medical person 
    Doctors get paid £39.00 For writing report (but this has to be asked in writing from pip 
    So anymore reports you have to get yourself 
    Without the reports and letter from daughter  I don't think we would have got another review 
    As the reports from specialist confirmed that his assessment was a load of rubbish 


  • YadnadYadnad Posts: 2,856 Member
    Tardis said:
    Push for whatever support you need.  I found social services to be very useful in chasing up other services.  I think they quite like doing that as it doesn't impact their own budget much!
    That's if you manage to get them to work with you.
  • TardisTardis Member Posts: 214 Pioneering
  • julierosejulierose Member Posts: 23 Connected
    PIP has unfair assessments .I had such an awful time last time i had to have one when they changed over from DLA ,couple of months ago they sent yet another form for an assessment but as i was driven to the point i was on suicide watch this time i did not reapply .my children did not want me to go through that again and i would not of been able to cope ,i am alone i have no outside support .then a week later i had a letter for assessment from ESA .so i would of been fighting two assessments at the same time .i have no choice but to do the ESA one as i am already £700 a month down .i applied for home visit as always  sent drs report and keep getting letters for different times/dates and still no reply about home visit.I hae two young children and suffering anxiety attacks and severe pain is worsening due to all this ..so much for not persecuting long term disabled and sick ..
  • YadnadYadnad Posts: 2,856 Member
    edited December 2018
    I feel your pain and frustration. The way PIP is operated leaves very little for compassion and understanding.
    I too had to come to that decision - I'm 70 and my past 3 PIP awards were for 3 years, but renewed after 2. Based on that and the thought that I would have to go through all of this on my own every two years for the rest of my life filled me with complete dread and despair. I had no choice but to pack the PIP claim in deciding that I was well out of it.

  • mick1963mick1963 Member Posts: 17 Connected
    Yadnad said:
    I feel your pain and frustration. The way PIP is operated leaves very little for compassion and understanding.
    I too had to come to that decision - I'm 70 and my past 3 PIP awards were for 3 years, but renewed after 2. Based on that and the thought that I would have to go through all of this on my own every two years for the rest of my life filled me with complete dread and despair. I had no choice but to pack the PIP claim in deciding that I was well out of it.
    Why are you putting in for pip 
    You should be applying for attendance allowance at 70yrs of age 
    Not pip 
    Completly different claim now 
    Phone attendance allowance up for more info 

  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    Yadnad was refused after his last review earlier in the year. Decided not to take it to Tribunal but continues to tell his story.....
    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
  • YadnadYadnad Posts: 2,856 Member
    Yadnad was refused after his last review earlier in the year. Decided not to take it to Tribunal but continues to tell his story.....
    Just telling Julierose that she is not on her own.

    I was on suicide watch this time - I did not reapply - my children did not want me to go through that again and I would not of been able to cope - I am alone I have no outside support - I have no choice but to do the ESA one as i am already £700 a month down.
  • YadnadYadnad Posts: 2,856 Member
    mick1963 said:
    Yadnad said:
    I feel your pain and frustration. The way PIP is operated leaves very little for compassion and understanding.
    I too had to come to that decision - I'm 70 and my past 3 PIP awards were for 3 years, but renewed after 2. Based on that and the thought that I would have to go through all of this on my own every two years for the rest of my life filled me with complete dread and despair. I had no choice but to pack the PIP claim in deciding that I was well out of it.
    Why are you putting in for pip 
    You should be applying for attendance allowance at 70yrs of age 
    Not pip 
    Completly different claim now 
    Phone attendance allowance up for more info 

    Why PIP? I was on DLA up until 2013 when at the age of 65 they insisted that I had to claim PIP instead - it was a conversion case - not quite 65 in April 2013.

    Having had to give up the PIP process, that is until some kind hearted welfare rights agency wants to take up the appeal process, you are right, Attendance Allowance is the alternative due to my age.

    Yes it is a different claim and has different criteria to PIP. It is very much like DLA was for the Care element in part.

    Unfortunately after reading what the criteria actually is , although it changes depending on which website you look at, I am convinced that I am not disabled enough to need the level of care that is required to fit the criteria.
    For example and taken from the CAB website - 

    You should apply for Attendance Allowance if you have a disability or illness and need help or supervision throughout the day or at times during the night (even if you don’t currently get that help):


  • TardisTardis Member Posts: 214 Pioneering
    As you say, Yadnad, similar rules to DLA.  You claimed that.  Why do you need a kind hearted welfare rights agency?  You have been pointed in the direction of several agencies in your area who would be capable of taking your case to tribunal.  You have also mentioned in the past that your son in law is a solicitor.  I guess he practises in a different field or you wouldn't be constantly bemoaning the fact you have no advisor.  Surely he could help point you in the right direction?
  • YadnadYadnad Posts: 2,856 Member
    Point by point to satisfy your curiosity.
    Yes I reclaimed in 2011 all on my own - it was a miracle that I was re-awarded what had been taken off me 7 years previous.
    Maybe to take the failed PIP renewal to a Tribunal or at least give me the confidence to go it alone?
    Yes I have, but based on past history none of them gives me the belief that they will do the job properly as in my wife's initial claim for AA.
    Yes he is a solicitor in London but only deals with clients of high net worth. Of course he is aware of agencies in London but they all will only deal with claimants that live within that borough.

  • TardisTardis Member Posts: 214 Pioneering
    edited December 2018
    Confidence?  You don't come across as lacking in that.  
  • YadnadYadnad Posts: 2,856 Member
    People can have oodles of confidence if they know what they are doing. Not knowing doesn't do much for that confidence.
  • mick1963mick1963 Member Posts: 17 Connected
    edited December 2018
    PIP UPDATE 
    Daughter phone them today 
    Turns out wife was awarded on 10th 
    Enhanced rate for both care & mobility 
    Indefinitely 
    We still haven't got letter 
    Could be Xmas post 
    Must admit except for first assessor 
    The pip have been really helpful 
    We did ask why the assessor  who had come to our home the first time had not written his report up properly 
    And why he made things up when he shouldn't have 
    Awaiting notice of this 
    Want to thank people for support 
    Really appreciate it 


  • [Deleted User][Deleted User] Posts: 587 Listener
    That's awesome news :) You can all relax and have a nice Christmas now :D
  • CockneyRebelCockneyRebel Member Posts: 5,257 Disability Gamechanger
    Yadnad said:
    Point by point to satisfy your curiosity.
    Yes I reclaimed in 2011 all on my own - it was a miracle that I was re-awarded what had been taken off me 7 years previous.
    Maybe to take the failed PIP renewal to a Tribunal or at least give me the confidence to go it alone?
    Yes I have, but based on past history none of them gives me the belief that they will do the job properly as in my wife's initial claim for AA.
    Yes he is a solicitor in London but only deals with clients of high net worth. Of course he is aware of agencies in London but they all will only deal with claimants that live within that borough.

    At this stage it really doesn't matter whether you believe that any agency is competant. Surely any agency that will take on your case is better than giving up while you still have a chance, Or have you upset them all ?
    Be all you can be, make  every day count. Namaste
  • YadnadYadnad Posts: 2,856 Member
    Yadnad said:
    Point by point to satisfy your curiosity.
    Yes I reclaimed in 2011 all on my own - it was a miracle that I was re-awarded what had been taken off me 7 years previous.
    Maybe to take the failed PIP renewal to a Tribunal or at least give me the confidence to go it alone?
    Yes I have, but based on past history none of them gives me the belief that they will do the job properly as in my wife's initial claim for AA.
    Yes he is a solicitor in London but only deals with clients of high net worth. Of course he is aware of agencies in London but they all will only deal with claimants that live within that borough.

    At this stage it really doesn't matter whether you believe that any agency is competant. Surely any agency that will take on your case is better than giving up while you still have a chance, Or have you upset them all ?
    I have no idea where this idea has come from that I have upset anybody at any agency.


    The only contacts I have ever had with any agency go back 5 years ago.

    I asked CAB for an appointment to help with filling out a PIP2 back in 2013 - they promised to ring me back with an appointment. I never heard anything, no phone call or anything. Put it down to them not wanting or having no time to help me.

    Spoke to Age UK in 2015 who told me that they were closing down (the local branch) due to lack of funding, but in any event they could only offer basic advice at some time in the future.

    Tried a local independent agency in 2015 but they could not offer an appointment for at least 5/6 weeks. 

    My wife had CROP complete her AA claim back in 2011 which turned out to be a disaster. The Judge at the Tribunal wanted to know who had filled out the claim form as it gave no indication of what needs my wife had and in the round it was poorly completed. In that case I said I had done it in order to avoid the agency being embarrassed.

    As I say I have never had a problem with anyone - I just move on. 
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