I haven’t got paid

james55

I post of got paid the night but it never came throw please help me  

james55

can anyone tell why I haven’t got paid I haven’t got no post to say they stop my money 

siobhan1

Do you mean you ESA payment hasn't gone in tonight? Mine hasn't either and I'm panicking!

james55

Yes Esa it hasn’t came in the night either 

Government_needs_reform

@james55 is your payday today Tuesday? Give it till morning if you haven't received it.

You will need to phone the ESA number.

james55

Thanks I am homeless as well and I have no fuel to keep warm I sleep in my car 

siobhan1

Sorry to hear that - the only people who can tell you are ESA unfortunately. Their number is 0800 169 0310 and the phone lines open at 8am. I have had problems with erratic payments on a previous claim and came online to look for support as it causes a lot of stress when it doesn't go in doesn't it? I hope you get it sorted

james55

Cheers and some to you 

saz11

@james55
@siobhan1
Hi both maybe check that there is no problem with your bank as this has happened to me before for it to turn up a few hours later. Hopefully it will get sorted quickly.

james55

I don’t it’s the bank saz11

Government_needs_reform

james55 said:

can anyone tell why I haven’t got paid I haven’t got no post to say they stop my money 

You've stated you live in your car and you have had no post? I take it you have an address to receive mail, or doe's Jobcentre hold your mail.

as I've already said if it's your payday to day. It can go in anytime through the night..

james55

Yes I sleep in my car but my post goes to a friends address and there’s no post for me 

Government_needs_reform

james55 said:

Yes I sleep in my car but my post goes to a friends address and there’s no post for me 

Okay that solves that one.. If it hasn't been paid by the morning then when office opens then phone them up and ask where it is..

was your payday Tuesday?

james55

Thanks will do 

saz11

@james55

As per my first post when i had the same issue i Googled to see if there was a problem with my bank and it so happens there was. You never know this maybe the case.

james55

No my bank is up in running no issue with my bank 

saz11

I hope you will get it sorted with DWP in the morning.

james55

Yeah me to

siobhan1

I'm with Barclays and there is a button to check if there are any problems - none recorded.

My payday is Tuesday. My account refreshed at 00.15 as all my direct debits came out and I have 28p I'm going to call at 8am.

This has happened to me before. On my previous claim I had to call every fortnight to get a faster payment so it always causes me anxiety when it isn't in. I changed my bank details for payments just after my last payment so I suspect that has something to do with it. Unfortunately my experience when I have changed my details has been a very negative one, in so much as it caused a glitch which showed payments as issued on DWP legacy screens but the payments did not actually transact hence the faster payment debacle.

I don't think I can mentally cope with that again. At one point an advisor insisted that it was my bank's problem and to go to the branch, even though I told them I was calling from a hospital bed about to have cancer removed. I asked for a call back and immediately after hanging up I got a text which said "We have resolved your ESA enquiry. You do not need to contact us". The money was in and I suspect she realised what was wrong during the call, or was a trainee with someone listening in, but didn't have the decency to say before hanging up. We shall see what happens in the morning. I can't sleep for worrying anyway!

james55

I am with the same bank as you

Dotty123

Mine hasn’t be in by 9am