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Personal Debt

With the repayment holiday for credit cards and overdrafts coming to an end, and the forecast of mass unemployment after the furlough period ends, should we be campaigning for a different system of dealing with Debt Relief and Bankruptcy?
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https://www.stepchange.org
I came to realise that money is only a commodity and most lenders have long since got their return on the investment before the loan comes to an end.or they claimed on their insurance to cover the loss.
I was hoping to stimulate a discussion on a subject that a lot of people find shameful or an admission of failure when they hit financial problems
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I know I could have done with this back in the day so lets hope it helps future generations.
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Ive spent my whole life trying to pay outright for everything as I went along. I had to have a mortgage however and that turned very sour in the recession in 1989. Apart from that, though I’ve not had much, it was all paid for and as a consequence I am debt free. Of course I’m not immune to any huge financial crisis which may come but not many of us are and we are all pretty powerless to do much about it if the worst should happen. Let’s plan for the worst but hope for the best.
I have a long-standing debt from around 20 years ago, which my bank sold on to a credit company. Although I'm only able to pay £1 per month, they are refusing to write off the debt, even though they know that I have been ill and disabled for a long time. This situation will not change.
This is of course very stressful for me and if there really is a legal way to get this debt written off, I would be most grateful.
Thank you.