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Tell us what you think about the post reactions.

Hi everyone
In response to @woodbine 's suggestion that we add a thank you reaction to posts, we wanted to ask your opinions about the other reactions too; so that's the like, awesome and insightful option that appear at the bottom of member's posts.
Particularly we wondered if you could tell us:

In response to @woodbine 's suggestion that we add a thank you reaction to posts, we wanted to ask your opinions about the other reactions too; so that's the like, awesome and insightful option that appear at the bottom of member's posts.
Particularly we wondered if you could tell us:
- How do you feel about these reactions and do you like to use them?
- Would you like us to keep them all or do you think any are not needed?
- Do you sometimes find you use the reactions instead of posting a response to say thank you or acknowledge someone's post?
- Would you like to see us add a thank you reaction too?

Online Community Co-ordinator
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Replies
one thing I used to find a little upsetting is when you make an effort to post a reply and there are no signs that it’s been read at all. Bit like being ignored especially if you’ve put your heart and soul into it. But I don’t think that can really be dealt with unless you have an acknowledgement key! Too many keys I think! In fact if it was acknowledged and not liked how would that feel. 😆
I'd probably swap 'insightful' for 'thanks'.
And I'd like a 'dislike' reaction too. I appreciate that could get misused but sometimes you read a post where someone has ended up in an awful situation, can't offer any advice but can't really hit 'like' either and then as above, it looks like no-one has read it.
In a way perhaps no comment is a bit like ‘least said, soonest mended.’
tricky stuff.
Yeah, I can see how it could be mistreated. I've been on a forum that had a 'sad face' button, maybe that would be more appropriate... Though it doesn't really go with the positive vibe on here! It is more tricky than it seems!
Scope
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I disagree with a dislike button it would cause too much controversy in my opinion as many people don't like the answer we give if it isn't what they were wanting to hear and it is very negative reaction when someone has gone to the trouble of posting
I like the “insightful” button because sometimes I appreciate a post but I feel it would be inappropriate to say you like it. An example of this is if someone makes an interesting post about about how they are finding life hard - I think it would not be appropriate to say you like the post so the “insightful” button is quite useful.
I wouldn’t like a “dislike” button (or any negative button, however it is dressed up) as I feel people should be able to say what they think and share their opinions. The posts I enjoy reading most of all are the ones that go against the general consensus and give some insight into alternate views. I have found that forums with a dislike button encourage people to simply reproduce the same old posts as they are scared to say anything different!
Your comments have been very awesome, insightful, and I like them
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I agree with many of the other posts about having a dislike button which I think could upset a lot of people especially if there are no comments to support the reason why the post has been disliked. I think a really positive aspect of this online community is that lots of people are very open about their situation and if people started to get lots of “dislikes” perhaps they would be reluctant to make any further posts. I would like to know why someone had disliked what I had said or I would be concerned that I had caused offence albeit not intentionally.
I think a thank you button would be okay just not a “dislike” or thumbs down button which I think might be divisive.
The Spam button has been removed as some users were using it to mark posts they didn’t like. This looked like sheer spite but, given the poor user interface, it could just as easily have been difficulty getting to the Report element of Flag.
In order to currently report a post you have to first press Flag. This made sense when Flag also brought up the Spam option but it makes no sense now. Surely the Flag button needs replacing with just a Report button?
The data provided by these buttons is unreliable. Some people simply like each other’s posts regardless of content. Looking at one profile you might think a person was very popular but in fact they were just very popular with their friend. The same applies to Insightful. Posts marked with this are sometimes insightful but mostly they’re the consequence of a mutual appreciation society.
The other things to bear in mind here is that each post has a Facebook button. The consequences of that button are huge. Even if you’ve not on Facebook your data on here is effectively made available to Facebook and that will include what you Like or Flag. No thank you.
@mikehughescq
Please could the bit about Facebook having access to my data be clarified? I am not on Facebook, I have never used it and I will never use it as I have an aversion to it so I wouldn’t want my data being available to Facebook.
Many thanks 😁
Thank you very much for your explanation👍
I don't mind them collecting data...I just wish we could see our realistic profile...Google knows far more about me than any medical professional ever has!
Additionally I use a free VPN on both devices and when I’m not using Maps it’s set to pass zero data to Google. Occasionally I’ll come across a site where a form won’t work unless I let some data through but mostly I give them zero bar Maps. The map data is useless them as my VPN gives them no hardware or software address for my location so they can never sell it to anyone who can link it to other data on my advice.
I also review cookies on every site or app I use and refuse them in most circumstances including memorising logins etc. and I turn off personalised advertising options. The last take an ongoing effort but the reward is worth it. See below.
One benefit of being agoraphobic is that I never use any data...so there would be no cost difference to me. Only use WiFi at home which is unlimited and 'free'. (Of course, it's paid for within the broadband, but it's a flat rate regardless of how much I use).
I must admit, I do keep the WiFi switched off when it's not in use and keep location services switched off as well. I'm also careful about my name or location appearing anywhere online, and don't post any pictures that could link me to an area etc. I don't think I could be bothered to go to the full extent that you do to avoid data collection though!
Scope
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I'm just returning after days off so have only just come across your points but be assured they are being taken seriously and I will speak about it with the team asap. I can understand your concerns about privacy and although I'm no facebook expert I'll endeavour to see what we can do. Thank you for all your feedback, it is appreciated.
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I do have a question though I don’t know if this is the correct thread or place to ask the question, however, as I am still new to the online community, please could you tell me how I bring a post that sounds a bit worrying to the attention of Scope? I don’t mean if I find something offensive but if I think that the person who has posted something may need professional help.
Many thanks 😊
If you read anything that causes you concern you can let us know by pressing the little flag button in the bottom left hand corner of that person's post. After that, press the report option and it will direct you to another page where you type in the reason you have reported the post. Only the moderating team will see that reason and that you have reported the post so please don't worry over saying the wrong thing. We appreciate you taking the time to let us know about something we might otherwise miss.
I hope that made sense but let me know if not
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Thank you very much for your response and excellent explanation👍
Also, if you ever did report anything please know that although you won't receive a direct response following it up, we will have seen your concern and will be acting on it if we feel it's necessary.
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Thank you very much as it was an excellent and very clear explanation😁
I am reluctant to flag posts because of the very nature of this online community is to share issues or concerns which I myself have done. However, I have noticed some posts which are a bit concerning.
Scope
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