PIP RENEWAL AWARD?!?! Still waiting

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  • Colredrovers
    Colredrovers Online Community Member Posts: 6 Listener
    jasonjbj said:
    They used the date the dwp decided. The backdated pay would have been nice help. But no such luck . I did phone and ask but was kinda of a threat if will look at your award again u could lose it or it could be less. Could not deal with that. 
    I got a phone call from pip today with a few questions then they told me my award had gone up but didn't say how much and that I would be getting paid backdated from June 2021 when my form went in. Does anyone no how long it takes to go in your bank? She said large amounts sometimes get randomly reviewed but that only takes 2 days if it does. Wish I'd asked how much now 🙈
  • janer1967
    janer1967 Online Community Member Posts: 21,922 Championing
    Regarding back payment I'm sure people wouldn't be pleased if it worked the other way and you got a lower award so they took money off you that had been overpaid it works both ways 
  • poppy123456
    poppy123456 Online Community Member Posts: 63,650 Championing
    Colredrovers said:
    jasonjbj said:
    They used the date the dwp decided. The backdated pay would have been nice help. But no such luck . I did phone and ask but was kinda of a threat if will look at your award again u could lose it or it could be less. Could not deal with that. 
    I got a phone call from pip today with a few questions then they told me my award had gone up but didn't say how much and that I would be getting paid backdated from June 2021 when my form went in. Does anyone no how long it takes to go in your bank? She said large amounts sometimes get randomly reviewed but that only takes 2 days if it does. Wish I'd asked how much now 🙈

    Once payment is made it takes 3-5 working days to go into your bank.
  • Presario05
    Presario05 Online Community Member Posts: 28 Connected
    Was this a booked pip assessment?  
  • JBS2022
    JBS2022 Scope Member Posts: 2,074 Championing
    edited March 2023
    Colredrovers said:
    jasonjbj said:
    Went from standard daily to enhanced on both. But no backdated pay. Luck of the draw I guess . I did ask fightback as well and they feel the same. 
    That's not good I thought they had to. What date did they use then. 
    They only backdate if it's a change of circumstances, or a new claim. A higher award at a standard review is paid from when the decision is made.
  • poppy123456
    poppy123456 Online Community Member Posts: 63,650 Championing
    JBS2022 said:
    Colredrovers said:
    jasonjbj said:
    Went from standard daily to enhanced on both. But no backdated pay. Luck of the draw I guess . I did ask fightback as well and they feel the same. 
    That's not good I thought they had to. What date did they use then. 
    They only backdate if it's a change of circumstances, or a new claim. A higher award at a standard review is paid from when the decision is made.

    Under normal times that's correct but because of the backlogs some people (not everyone) have received money owed if their new award is higher, even if it's a review started by DWP.
  • Colredrovers
    Colredrovers Online Community Member Posts: 6 Listener
    Presario05 said:
    Was this a booked pip assessment?  
    Had assessment on 10th February the phone call yesterday was just to clarify something and to see if I was OK with the back dated amount going into my back all at once. 
  • Colredrovers
    Colredrovers Online Community Member Posts: 6 Listener
    JBS2022 said:
    Colredrovers said:
    jasonjbj said:
    Went from standard daily to enhanced on both. But no backdated pay. Luck of the draw I guess . I did ask fightback as well and they feel the same. 
    That's not good I thought they had to. What date did they use then. 
    They only backdate if it's a change of circumstances, or a new claim. A higher award at a standard review is paid from when the decision is made.
    She told me they where back dating it. I had a clear progression in my illness the year before which was clearly outlined in the form. Sorry you didn't get it back dated I think everyone should it's not our fault its taking them that long. 
  • JBS2022
    JBS2022 Scope Member Posts: 2,074 Championing
    edited March 2023
    poppy123456 said:
    JBS2022 said:
    Colredrovers said:
    jasonjbj said:
    Went from standard daily to enhanced on both. But no backdated pay. Luck of the draw I guess . I did ask fightback as well and they feel the same. 
    That's not good I thought they had to. What date did they use then. 
    They only backdate if it's a change of circumstances, or a new claim. A higher award at a standard review is paid from when the decision is made.

    Under normal times that's correct but because of the backlogs some people (not everyone) have received money owed if their new award is higher, even if it's a review started by DWP.
    My husbands PIP wasn't backdated (he was moved to enhanced mobility) even though he waited over a year late, so I assumed backdating wasn't possible in those circumstances. Thanks for the correction.
  • SharonRuth
    SharonRuth Online Community Member Posts: 7 Listener
    Hi there Annatt!!
    After state pension age you can opt for Attendance Allowance or stay on your current PIP award. It’s very important that this award is up to date as it’s likely to be the one that you’ll be on for a long time. I am in the exact same situation as you and spoke to the DWP in February this year about this as was concerned about the drop in income.
    Hope that you get a good outcome.


    Annatt said:
    My review form was back in October 2021. Keep getting extensions by text and extention letter extending to 2023. (I retire mid 2023)
    Problem is health condition has worsened to include problems with mobility which is not included in my current claim but DWP has been informed some months ago in a letter with medical evidence.
    Contacted DWP by phone only to be told there is a backlog and I would need an assessment and my pending retirement will not be an issue?
    In the meantime on on standard rate only for care and can't afford the the equipment needed in my home to assist me. Has anyone any advice? 

  • poppy123456
    poppy123456 Online Community Member Posts: 63,650 Championing
    SharonRuth said:
    Hi there Annatt!!
    After state pension age you can opt for Attendance Allowance or stay on your current PIP award. It’s very important that this award is up to date as it’s likely to be the one that you’ll be on for a long time. I am in the exact same situation as you and spoke to the DWP in February this year about this as was concerned about the drop in income.
    Hope that you get a good outcome.


    Annatt said:
    My review form was back in October 2021. Keep getting extensions by text and extention letter extending to 2023. (I retire mid 2023)
    Problem is health condition has worsened to include problems with mobility which is not included in my current claim but DWP has been informed some months ago in a letter with medical evidence.
    Contacted DWP by phone only to be told there is a backlog and I would need an assessment and my pending retirement will not be an issue?
    In the meantime on on standard rate only for care and can't afford the the equipment needed in my home to assist me. Has anyone any advice? 


    Transferring from PIP to AA doesn't seem logical to me especially if you're claiming the mobility part of PIP because there's no mobility part to AA.
  • deelee
    deelee Scope Member Posts: 41 Contributor
    Hi there, I am not sure where to ask my question, if I can add it here or not, so I hope this question is picked up. I wanted to ask for any new info on PIP reviews. My PIP review was due in July 2022 and I called them in September 2022 as I needed to update them with new info about my condition getting worse. I am on the lower level but should qualify for the maximum amount. They told me to rather wait until the review form to arrive and they said it would arrive in a month or 2.
    I received it on 19 Dec 2022 and they acknowledged it was received it in the allocated time.

    My PIP award was due to end in March 2023 which has come and passed and I still have not heard from them. They had said not to do anything but they may contact me by phone or letter for more info if necessary, or they may want to see me.

    I did let them know in the review forms that my condition had worsened and sent in all the doctors reports. I am wondering what is going to happen now as it is now the middle of April 2023.

    Does anyone know if they have caught up, will I hear from them? Do I contact them? I am not sure what to do. Is anyone else in the same situation? Will this drag out for another 3 months or longer? It is very stressful waiting.
    Many thanks to anyone who can help with an answer : )
  • poppy123456
    poppy123456 Online Community Member Posts: 63,650 Championing
    @deelee there are very long delays with reviews and change of circumstances decisions. We have some members that are still waiting 18 months after returning their form.

    Your timescale of 3 months really isn't long at all. Most people have assessments which are mostly by telephone but some are face to face and video call. If one is needed you will be contacted in due course.

    In the meatime all you can do is wait, your current PIP award will continue until a decision made.
  • deelee
    deelee Scope Member Posts: 41 Contributor
    Thanks @poppy123456 for replying to my question. I have no time scale, I am just taking a wild guess that it may take 3 months.... I have not heard from them since December 2022 and as March 2023 has come and gone, I was not sure if they would just stop paying me or not in April 2023 and was wondering if I needed to call them. Thank you.  :)
  • poppy123456
    poppy123456 Online Community Member Posts: 63,650 Championing
    deelee said:
    Thanks @poppy123456 for replying to my question. I have no time scale, I am just taking a wild guess that it may take 3 months.... I have not heard from them since December 2022 and as March 2023 has come and gone, I was not sure if they would just stop paying me or not in April 2023 and was wondering if I needed to call them. Thank you.  :)
    Your PIP should continue and there’s no need to ring them. 
  • deelee
    deelee Scope Member Posts: 41 Contributor
    @poppy123456 Thank you  :) Hope you are having a good day and thank you for always making time to share your pearls of wisdom !
  • marinna67
    marinna67 Online Community Member Posts: 3 Listener
     Hi Everyone I am new here My review recently started because AR1 been late I managed phone PIP 3 times on 3 different occasions during last phone call I had asked the officer how long their backlog for PIP Review he said 34 weeks from moment you sent form until decision been made 
  • poppy123456
    poppy123456 Online Community Member Posts: 63,650 Championing
    marinna67 said:
     Hi Everyone I am new here My review recently started because AR1 been late I managed phone PIP 3 times on 3 different occasions during last phone call I had asked the officer how long their backlog for PIP Review he said 34 weeks from moment you sent form until decision been made 

    34 weeks is quite quick in comparison to a lot of members here who've been waiting well over 1 year. Some have been waiting 18 months. I wouldn't expect the call centre staff will have any idea of the backlogs.
  • johnWalker
    johnWalker Online Community Member Posts: 1 Listener
    poppy123456 said:
    @Annatt unfortunately all you can do is wait for the decision. There are many other members here also still waiting.
    Will it be back payed if my claim gets upgraded to enhanced rate with mobility tho because im in the same position an my health issues have worsened significantly an i cant work an live alone so i need all the help i can get
  • poppy123456
    poppy123456 Online Community Member Posts: 63,650 Championing
    JjohnWalker said:
    poppy123456 said:
    @Annatt unfortunately all you can do is wait for the decision. There are many other members here also still waiting.
    Will it be back payed if my claim gets upgraded to enhanced rate with mobility tho because im in the same position an my health issues have worsened significantly an i cant work an live alone so i need all the help i can get
    Yes if you rang to report changes. Not always if it’s a review started by DWP. 

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