Is Scope Disability Friendly anymore?
Comments
-
What Nightcity described reflects a pattern many of us have observed over time, a small number of members entering certain discussions with comments, slogans, or emojis that do not engage with the topic and end up derailing the thread.
When this happens repeatedly, especially in conversations where people are discussing their feelings, accessibility, or community culture, it affects how safe and constructive the space feels. A laughing emoji on a post where someone is sharing a difficult experience with proposed changes to the benefit system is not simply a communication style. It is a choice, and regardless of intent the impact on the person reading it is real.
In my view, the issue goes deeper than communication styles. Framing it that way risks treating harmful behaviour as a personality trait rather than recognising a pattern of conduct. When the same members repeatedly appear in the same kinds of threads and respond to the same topics in similar ways, it becomes less about individual style and more about the culture being created.
Emojis and slogans are not inherently a problem. Used in the right context they can add warmth, humour, or emphasis to a conversation. The issue arises when they appear in threads where someone is describing distress, fear, or frustration, and their only effect is to mock, minimise, or derail the discussion. In those moments the problem is not the emoji itself but the impact it has on the person reading it.
This matters because the conversations most affected tend to involve members raising concerns about benefit changes, health issues, emotional wellbeing, accessibility, or how the community treats its more vulnerable members. In that context, the question should not be “Why are people so sensitive?” but “Why is this behaviour being tolerated?”
If we treat this as nothing more than a difference in communication style, the burden shifts to those affected to tolerate it and decide whether they can continue participating. In reality, several members have already stepped back or left.
When people say that their experiences here have affected their mental health, or that they now visit less often because the atmosphere no longer feels safe, that points to a wider cultural issue rather than isolated misunderstandings.
At present, the rules do not address the impact of emojis, slogans, or one line comments that add nothing to a discussion. A post whose only effect is to mock, minimise, or shut down a conversation should not need to technically breach a rule before it can be addressed. In a safeguarding environment, relevance and impact should always be part of the consideration.
Right now these posts are allowed because they do not technically break the rules, yet members consistently describe the same outcome. Threads are derailed, difficult conversations are shut down, and people feel dismissed. When that impact repeatedly drives members away or causes harm, it becomes a safeguarding issue rather than a stylistic one.
Greater clarity in the House Rules and in moderation practice would help create a safer and more accessible forum for everyone.
5 -
On a Disability Forum we have as we should members with Physical and Mental Health disabilities.
All members do not think the same and some are not able to see the impact their words might have. They may have good intentions and it is another members interpretation that is an issue.
It is this that makes having House Rules set in stone impossible in my opinion.
I accept that good intentions are not always enough, therefore the mods have to decide was the members actually capable of seeing the impact their words would have on another.
I know of several members who feel others are actually waiting for them to post so they can put them down and this can sometimes be done in a preaching manner.
We should be promoting understanding and empathy on the forum.
Where every member feels valued.
All members are the same irrespective of their rank or length of time they have been on the forum.
Ranks do not make any member more important than another. Instead they help committed and active members of on line Community earn abilities such as the ability to edit their own posts. (Using the Community)
4 -
Thank you, Bluebell. I agree that members will have different communication needs and that intent can vary. That is precisely why safeguarding frameworks focus on impact rather than intention. On a forum with many disabled and vulnerable people, the effect a post has on the person reading it has to be part of the consideration.
I also agree that empathy and understanding matter, and that they should apply to everyone. The concern is when emojis, slogans, or very brief comments appear in threads where someone is sharing something difficult, and their only effect is to mock, minimise, or derail the discussion. Several people have already said that this has affected their mental health or made them step back, and that cannot be dismissed as interpretation.
I also agree that every member should feel valued. For me, rank or length of time on the forum is not something I consider when reading any post or thread. The issue here is not hierarchy but safeguarding. Clearer expectations in the House Rules and in moderation practice would help ensure that all members feel safe and supported, regardless of their background or communication style
3 -
Having a different opinion isn’t the problem, it’s how that opinion is put across that makes the difference.
3 -
And I'm quite happy to be here to ask questions. One of my questions doesn't even refer to this thread, so it shouldn't upset anyone. Why don't the red boxes that state (new post's) go away when you've read the post? Can any mods answer that? Because if you read it, it would be helpful if vanished till someone else has posted, it saves you re-reading the same post.Thanks in advanced.😀
2 -
They don't even go for me, whether I refresh the page or not🤔
2 -
Oh...nothing like that happens when I do it.
0 -
i think the mods are over sensitive not under
and we dont need ai telling us the rules need to be clearer rules are dont be a jerk how much more do you need
4 -
I think it’s also worth remembering that many members here are still working in professional roles where safeguarding, duty of care, and communication standards are part of everyday practice. When you work in environments where vulnerable people rely on you, the focus is always on the impact of what you say, not just the intention behind it. That naturally shapes how some of us understand discussions about community safety.
People bring very different experiences to the forum. Some have backgrounds in health, social care, education, law, advocacy, or other fields where the way information is communicated can have real consequences. Others bring lived experience of disability, trauma, or mental health challenges. All of those perspectives are valid, and all of them influence how we read and respond to posts.
For me, this isn’t about being “over sensitive” or rewriting the rules. It’s about recognising that the forum includes people with a wide range of needs, responsibilities, and communication styles. In settings where safeguarding is part of everyday work, clarity and consistency aren’t luxuries, they’re essential. That’s why some of us naturally lean toward clearer expectations around how we communicate here.
A community like this works best when everyone feels safe to participate, regardless of their background or circumstances. Clearer guidance doesn’t restrict anyone’s voice, it simply helps ensure that discussions remain accessible and supportive for the people who need this forum.
3 -
The difference between working in a work environment with safety rules and rules on a community forum lies in the context of safety measures and regulations.
In a work place safety rules are established by legislation (like the Health and Safety Work Act) to protect employees and ensure a safe working environment.
The rules cover various aspects, including risk assessments, equipment safety and emergency protocols.
In contrast a community forum typically operates under different rules and regulations that may not be as stringent as those in a workplace.
In summary, work place safety rules are designed to create a secure environment, while community forum rules may focus more on community guidelines and behaviour rather than strict safety rules.
I am unable to agree that many members work in Professional roles or that members have to write to a certain standard.
Members write to their ability which should never be looked down on. Nor should members feel they cannot contribute because they have less education or their health condition might make it impossible to achieve this high standard.
Intent must always be taken into account as some members are unable to understand how what they write might affect another person.
One rule does not fit all.
3 -
Who is being a "jerk" ?
0 -
Are you talking about something different to forums?
0 -
I think you may have misunderstood my meaning. I wasn’t referring to statutory workplace legislation like the Health and Safety at Work Act. I was referring to Duty of Care and Safeguarding as principles that apply in many professions when working with clients or patients. Naturally, members who work or have worked in those fields will bring that perspective with them when they read and respond to posts.
Duty of Care is the responsibility to avoid actions that could cause foreseeable harm, including psychological distress. Safeguarding is the framework used to protect individuals from harm, neglect or abusive dynamics. When members have reported that the community has affected their mental health, or that they no longer feel safe using the forum, that reflects foreseeable harm within a community setting.
That’s why clearer guidance is important. The current Terms of Use already prohibit “undermining experiences,” but there is a procedural gap when it comes to dismissive or minimising behaviour that shuts people down. Without explicit direction on how such conduct is managed, the resulting ambiguity makes it harder to protect the community’s most vulnerable users.
I am sure we all share concern about the number of members who currently feel unsafe, and clearer rules could help make this forum a safer and more supportive space for everyone.
2 -
When i joined scope i was so oit of order i kicked off big time acted in such a way im so gratefuli was given a chance to stay in the forum Albus spoke to me with such warmth kindness and also laid down boundries all the years ive been in therapy to control my emotions never worked but being on here and learning to umderstand my words did have actions and my messagea would be checked before going out was this way for over a year i used to get frustrsted but i understand rosie rachel holly adrian mary always been respectful considerate and always checking in
1 -
didnt say anywas is i sai the rules say dont be
4 -
people that speak on behalf of the vulnerable dont have a clue what its like to be vulnerable and make assumptions about what we do or dont need or want
maybe people need to stop speaking for us and listen to us instead,
4 -
think about how your words effect me thats so mean you didnt agree with me and are being pinickity boohooooooo
2 -
what even are you arguing about because i said the rules say dont be a jerk? Serious??
they say to be civil and be polite and respectful which to me means dont be a jerk
2 -
Hi all,
It looks like this conversation is getting a little heated. We’d like to keep the discussion open, but please remember that comments need to stay within the house rules.
If the discussion is starting to feel frustrating or upsetting, it might help to take a short step back and return later with a fresh perspective. If anything breaks the house rules, please report the post and let us deal with it rather than trying to respond.
Debate is healthy and it is good to hear a range of perspectives but let’s try to keep the conversation constructive and respectful so everyone can take part.
2
Categories
- All Categories
- 15.9K Start here and say hello!
- 7.6K Coffee lounge
- 107 Games den
- 1.8K People power
- 161 Announcements and information
- 25.3K Talk about life
- 6.2K Everyday life
- 504 Current affairs
- 2.5K Families and carers
- 874 Education and skills
- 2K Work
- 585 Money and bills
- 3.7K Housing and independent living
- 1.2K Transport and travel
- 643 Relationships
- 1.6K Mental health and wellbeing
- 2.5K Talk about your impairment
- 883 Rare, invisible, & undiagnosed conditions
- 942 Neurological impairments and pain
- 2.2K Cerebral Palsy Network
- 1.3K Autism and neurodiversity
- 40.9K Talk about your benefits
- 6.1K Employment & Support Allowance (ESA)
- 20.3K PIP, DLA, ADP & AA
- 9.1K Universal Credit (UC)
- 5.3K Benefits and income

