Missed deadline. Can they put in a mandatory reconsideration?

Options
ricky1040
ricky1040 Online Community Member Posts: 183 Empowering
edited November 2022 in Benefits and income
Hi all. A friend claims child dla and was due to have it renewed but missed the due date and sent in form late. They were refused. Can they put in a mandatory reconsideration or appeal re this due to a genuine mistake. 

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Were they refused because they returned the form late or just refused DLA award?
  • calcotti
    calcotti Online Community Member Posts: 10,001 Championing
    Can do an MR but will need to give good reason for late return.
  • ricky1040
    ricky1040 Online Community Member Posts: 183 Empowering
    Just because it was late. God love her she has a lot going on at home. Her other half was v unwell
  • Tori_Scope
    Tori_Scope Scope Posts: 12,468 Championing
    I hope her other half is feeling a little better now @ricky1040

    Have you been able to speak to them about the MR today?
  • ricky1040
    ricky1040 Online Community Member Posts: 183 Empowering
    edited November 2022
    Yes a bit better was in hospital a few days. I dont know if shes got it sorted yet tho
  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,922 Championing
    Being in hospital for a few days sounds really difficult @ricky1040. How is everything at the moment? 

    Hopefully, she will be able to get it sorted out soon. In the meantime, please don't hesitate to let us know if we can do anything to support  :)