Review on Trustpilot. New site

I'm saddened that some haven't found this community entirely helpful, but I think some of the Trustpilot reviews are highlighting a problem.

The person who's 'A Horse With No Name' (nor a number)'s review has had me thinking since I read it….any community is after all the sum of those people on the community + our moderators.

I find the (absolutely) vast majority of members here completely honest, & we all seem to feel that this matters. Whilst the Scope moderators feel that everyone should be given a 2nd chance, a viewpoint which I'd normally endorse, tho they can see who has returned, & give them that opportunity, those that 'mislead' can, & do/have cause(d) problems.

Misleading can cause members distress when they realise it for what it is. I apologise by saying, not about any recent, nor as far as I'm aware an active member, but that the first instance of this previously caused me personal distress, but some other members had in the meanwhile been taken in & were sympathetic to this person. 'Misleading' is therefore something I worry about. I'm unable to see how the majority of the time this can be seen as something that is positive in a community.

A recent review on Trustpilot (their review was deleted, but now another has popped up with different words) again makes me think. If this was an honest review then I'd say, yes, the Scope team (& us all) can learn from it. We should be compassionate & supportive, but if someone leaves for whatever reason, & then comes back, how do you support such a person if you don't know who they are?

There are so many ways that you can realise who a person is that's been on the forum before; what they say about themselves, the words they use, their style of writing, spelling, etc., even if they try to disguise any of these, they often give themselves away.

I'll try to put aside that, even if they've previously caused distress, we can try & be open to them, so long as they're honest. That may be difficult, but what seems to matter to us all is honesty.

Hi everyone I went back on to TP last night to find once again someone whom the majority off us know has put on another review under a different name after deleting their first review.

They are quick to call members of our community bully’s, what they don’t say is they personally got more support and advice on a daily basis from everyone.

When they saw an amazing friendly supportive person come back on and post after not posting for a little while, and they saw how happy people were to see them back they turned on this person for NO reason other than nastiness.
They spread horrible lies over multiple threads and caused so much upset they even turned on people they called (friends) that they saw supported the member.

There was so much upset in the community during this, they were then caught out with their lies and they made a thread APOLOGISING and ADMITTING that they had lied and made everything up 🤦‍♀️ I for one couldn’t go on supporting this person as they had turned on me and all because I didn’t agree with what they had done.
They went on to leave only to pop up on TP with their reviews but not a mention why they left it’s all about attacking members and admin.

They blamed coming off medication but this reduction in meds went on very slowly over months and they were given a massive amount of support.

I just feel sad they feel the need to blast this forum and it’s staff and members all I can say is they have to much time on their hands.
If things were as bad as they said they were on here why did they stay so long.

I have chosen to put this on here instead of putting another review on Trust pilot as I can’t be bothered with any back and forth.

Sorry I’ve went on a bit but after reading the lies on that review under a false name yet again I felt I had to say something.
I have met some great and interesting people in the 4 years I’ve been here and I’ve also made some really great friends.
I hope yous all have a great day ❤️