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baffled about LCWRA payment dates, conflicting info from advisors!

otterbox

Hi all, I'm confused about my payment timeline and i'm wondering if anyone can clarify this for me. I've received conflicting information from two different people on my journal.

My assessment period for UC is 1st-31st (or last day of the month) so nice and easy there.
I uploaded my first fit note on 5th September 2023. these have no gaps and are currently ongoing (mine cover 2 months at a time.)
i received and returned my UC50 in January.
i had my assessment last Tuesday (23rd july) and had a journal message with an award letter on Friday (26th july), but this letter doesn't explain any payment dates and says "if we owe you money we'll let you know" but I've had no other information about it.

i asked on my journal when i would start to receive payment, when my back-pay would be dated from, and when i would receive it. the first person to answer me on Friday said i'll have to wait 3 months from the award date, and i am not due back-pay! i queried this, and the second person said on Monday that it's 3 months from when they received my uc50 form so i'll be back paid from may (Feb, March, April being the 3 months unpaid).

now my own understanding, based on .gov information, was that it's 3 assessment periods from your first sick note, and any back pay would be from then. so i should have Sept ignored as it wasn't fully covered, Oct, Nov, Dec as my 3 month waiting period, and then back-pay from January? can anyone clarify please?

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DawnBiiwoo

THanks Jimm that's very kind

DawnBiiwoo

HI, I have do e my UC migration claim today on line.... I put all info in journal as advised re esa support group and fit not not required and also about the section 19!! During me filling in all question it did state that I would NOT need a fit note but in my TO DO LIST it had a part to fill about what jobs I could do,so I just put NOT SURE on all that part... then for some reason it didn't except my ID info which I used my child tax credit info where it asks for how most recent payment was and my driving licence details.... it said could ID me so now says they will CALL ME.... 📞 🙄 😒 I don't have a clue what I did wrong on the ID part!!!

DawnBiiwoo

Also, nor WHY it asked me what work I'd be interested in when I'd already said I'm migrating over from ESA SG .....

poppy123456

Don’t worry about the ID part because that is easily confirmed through a phone call.

The questions about work are all standard questions and part of your claim. Once they have the information from ESA your claim will be updated. Please make sure you don’t provide a fit note.

DawnBiiwoo

OK thanks Poppy... I nearly had a panic attack.... don't know why it didn't except my ID info.

I did exactly as you had previously advised and told them I'm covered by section 19 of uc, and I DO NOT NEED to provide a FIT note as my esa support group moves over to uc where I should then get LCWRA etc. I also put I can send any photo of all my PIP, and Tax credits and ESA letter's and my ID e.g driving licence etc if required..... do you think that's OK? 🤔 thanks so much

Kimi87

I don't think you need to do anything more, it takes a few weeks for ESA to send your details to UC, this is quite normal and nothing to be concerned about.

DawnBiiwoo

Thank you 👍🙂

DawnBiiwoo

Hi,today I had uc phone call and they did my ID check all ok...I have just logged into my uc and on home page it says I said ny health affects or prevents me from working..and it says "you might have to have an assessment before we can consider if you will get extra money for this" but I won't have to have another assessment will I, as I have migrated from esa support...does it just say this because they need the info from ESA .....I won't need Another assessment will I ? 🫣😬

poppy123456

Another assessment isn't needed. You are correct in saying it says that because they haven't received information from ESA that you're in the Support Group. What is says is what it always says when claiming UC for the first time. Nothing to worry about.

DawnBiiwoo

OH my god, thank you so so much Poppy.... I got all worried all over again.... 😕 I can't tell you how grateful I am

Thank you. Kind regards ✨️

poppy123456

You're welcome. I know it's stressful due to fear of the unknown but everything will be fine. You just need to wait for ESA to send your details across, which can take a few weeks but often less than that.

DawnBiiwoo

Hope so, the sooner the better. Thank you once again Poppy your a star 🌟

DawnBiiwoo

HI, whilst I'm waiting for my first UC payment on 5th December, I will have LCWRA still as migrated from esa support....but, I just received a letter saying my housing benefit has been suspended, which I knew as I will have to pay the short fall of the 3 weeks myself .... but it also it says that my council tax reduction has been suspended!!... that will go back as normal when I get my first UC payment won't it?? And I won't have a short fall to pay to council tax as well will I? 🫣

Kimi87

Council Tax is outside the UC system, you'll need to contact the CT/benefits department of your local authority.

They'll probably need your UC award when first statement is available, to calculate your CTR entitlement.

Council Tax Reduction varies by area, each local authority has differing criteria as they set their own rules.

I have seen a few instances where local authorities seem to treat UC and legacy benefits differently, and people ending up needing to pay a bit more. Most stay the same.

Because each area sets CTR rules, we can't really advise further here.

DawnBiiwoo

Ok Thanks. I'll call them when I've had my 1st payment then and tell them what that is..is that right?

Kimi87

I'd recommend calling them now, so they can tell you exactly what they need, and when.

DawnBiiwoo

I called them when I made my UC claim to let them know, and they said they would calculate when my first payment has been made on first assessment period....I wasn't aware they would be suspending it, as I didn't think uc had anything to do with my council tax, but I told the person I still would not be working and would still be getting full housing element as uc have already told me that, and they said they don't think anything will change with the council tax, but I will wait for fist payment ,or for a few days before I get paid as my journal will tell me what payment I will get at that point approximately so I will call them and tell them and then ask them if there is any change !! ...I'll be so glad when it's all sorted..its megga stressful. 🤯😧

poppy123456

Housing benefit will stop completely after 2 weeks. Council Tax reduction will need to be recalculated based on your UC award once you have your first statement. It's normal for this to happen. Yes, they usually ask to see proof of your first statement.

DawnBiiwoo

HOw would I send them proof over the phone...I guess I could forward a screen shot of my payment to them...I'm sure they'll sort it... thebuc have already said I will have No work requirements.... but just wondering will I get my LCWRA in my first payment 🤔 as I have transitional protection...I shouldn't get any less than I was getting on my old legacy benifits should I ? 🙂

poppy123456

It can be sent as a screenshot through email. LCWRA will be included from the start of your claim.