Energy voucher + electric blanket - flummoxed!
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Which team is that Wibbles? Scope or another provider?
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The scope disability energy support team
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I didn’t know that, thank you for letting me know.
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Yes thanks Wibbles, that's useful. Though got to say, if I actually get anything tomorrow think my mouth will hit the floor…!
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Just to confirm I didn't receive anything today as of yet. It is good of Scope to run this support scheme but the lack of information on waiting times and communication is poor. I hope I get an update soon.
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I received a £150 Charis mastercard to pay electric/gas. Its a virtual online card
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How long did you have to wait, if you don't mind me asking? It's very kind of Scope to offer support but I'm sitting here in the cold and had no communication since mid December.
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Around the 14th December sent in my application.
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Mine was around a week or so after yours so hopefully I hear soon.
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Hi, did they phone you before you got the voucher or just sent it to you? i missed a call today but think it may just be spam as i have had alot of those calls recently
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Did you get this by email Ray? Or as Sunshine is asking, by phone? I've heard nothing today, zero, zilch…
Never heard of a Charis mastercard, for anyone out there like me, here are a couple of links for using them:
Step-by-step initial process:
Questions + answers:
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It was an email, I didn't get a phone call
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I got mine but it is showing as pending
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Still nothing !!
Despite applying 6 weeks ago (12 Dec) !!
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Me too! Hope we hear back soon. 🤗
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OK Got my payment
£150 paid into my energy account
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0
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That's great news!
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Anyone still waiting may like to email them on Disability.EnergySupport@scope.org.uk
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Did that yesterday Wibbles - got their standard reply "will get back to you by 10th Jan" LOL…
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