Energy voucher + electric blanket - flummoxed!

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Comments

  • FeistyPigeon
    FeistyPigeon Community Member Posts: 355 Empowering
    https://forum.scope.org.uk/discussion/comment/963853#Comment_963853

    I sure you're right Poppy, I can't imagine for a moment Scope would do a scam. They've got no info about us anyway, apart from our names and addresses, which I'm sure any scammer worth his / her salt could get off the dark web in a jiffy.

    Relax everyone, they're just slow in processing the claims. Morgan Scope has provided contact details above, give them a call + ask them when they'll be sending the vouchers out.

  • Ray212
    Ray212 Community Member Posts: 735 Empowering

    I did that and was just told they are busy

  • Wibbles
    Wibbles Community Member Posts: 3,732 Championing

    Where is the money for these voucher's coming from?

  • Ray212
    Ray212 Community Member Posts: 735 Empowering
    https://forum.scope.org.uk/discussion/comment/964174#Comment_964174

    It says on the disability energy support website :

    This service is funded by the Energy Saving Trust, Southern and Scottish Gas Network, Cadent, Northern Gas Networks and Wales and West Utilities. 

    So I assume one of them?

  • WhatThe
    WhatThe Community Member, Scope Member Posts: 6,353 Championing

    The electric blanket now seems to be a heated throw..

    Scope, do we all need to apply again?

  • Ray212
    Ray212 Community Member Posts: 735 Empowering

    Yes would be handy to get an idea of what is going on. I would have preferred a blanket :/

  • Wibbles
    Wibbles Community Member Posts: 3,732 Championing
    edited January 2025

    I received an email from the Disability Energy Support people……

    "Due to reduced capacity, we will respond to emails by the 10th of January 2025."

  • whistles
    whistles Community Member Posts: 2,051 Championing
    https://forum.scope.org.uk/discussion/comment/964561#Comment_964561

    Isn't a heated throw the same thing though?

  • Ray212
    Ray212 Community Member Posts: 735 Empowering

    No, a throw goes over you, an electric blanket you put on a bed.

  • Albus_Alumni
    Albus_Alumni Scope alumni Posts: 11,373 Championing

    A throw is a type of blanket yes @whistles so nothing has changed there other than the naming of the item. 😊

    Sorry for the delay folks. I'm sure the DES team will get back to you as soon as they can. It sounds like it was a lot more popular than they first thought!

  • WhatThe
    WhatThe Community Member, Scope Member Posts: 6,353 Championing

    A heated throw could pre-warm the bed but should not be slept on.

    An electric blanket is designed to fit between the mattress and sheet.

  • Andi66
    Andi66 Community Member Posts: 1,469 Championing

    I applied for the electric blanket before Christmas, haven't heard anything

  • FeistyPigeon
    FeistyPigeon Community Member Posts: 355 Empowering
    https://forum.scope.org.uk/discussion/comment/964174#Comment_964174

    From what I understand Wibbles, Scope is a registered charity. In fact I saw one of their adverts on the telly around Xmas to raise funds.

  • Ray212
    Ray212 Community Member Posts: 735 Empowering

    Anyone hear anything then? Still heard nothing

  • Wibbles
    Wibbles Community Member Posts: 3,732 Championing

    Despite being told by DES that they would respond by 10th Jan - I still have heard nothing !!

  • Ray212
    Ray212 Community Member Posts: 735 Empowering

    Yeah, not sure why they said the 10th, would be nice if someone could get some official information on how long processing is likely to take. At this rate it will be Spring

  • Holly_Alumni
    Holly_Alumni Scope alumni Posts: 6,534 Championing

    Hi everyone. We've reached out to DES for a timescale. Hope to be able to share this with you soon. Sorry about the delays.

  • FeistyPigeon
    FeistyPigeon Community Member Posts: 355 Empowering
    https://forum.scope.org.uk/discussion/comment/965908#Comment_965908

    Thanks Holly, its good to know this is being chased up, another freezing day again, would be glad of the electric blanket / throw…

  • Holly_Alumni
    Holly_Alumni Scope alumni Posts: 6,534 Championing

    I'm so sorry @IndignantPigeon. I hope you're getting plenty of warm drinks in you and fingers crossed when we get an answer, it's a positive one.

  • FeistyPigeon
    FeistyPigeon Community Member Posts: 355 Empowering
    https://forum.scope.org.uk/discussion/comment/966009#Comment_966009

    Thanks Holly - diving into a mug of hot cocoa : ) )

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