Job centre appointment help please

poppy123456

Agnia said:

Please could confirm what is reasonable adjustment thank you 

It's when DWP or an employer makes changes to allow for something to be a little easier because of a disability.  An example of that would be for your work coach to allow a telephone appointment instead of a face to face one.

I know they have allowed you to have telephone appointments in the past so you just need to ask.

Agnia

Thank you @WhatThe they saw me in tears each time i went there and the security saw me crying she was bringing water 

Agnia

Thank you poppy 

Agnia

my coach work was seeing my anxiety and health condition and crying during the whole job centre visit and when i got home at the same day after seeing her ( coach work) i was getting a message about another job centre appointment to attend in person 
my health condition got really worse since then 

WhatThe

Yes, claiming UC is a dreadful experience for sick and disabled people but it's just a job for JCP coaches - they have little compassion or understanding of poor mental health.
Most sick and disabled claimants do not yet receive UC or have to cope with 'a claimant commitment'. 

You may meet a different coach next week. Names, dates and times are changed/ cancelled or you may be kept waiting. All this is done to challenge you. You are not imagining this so be patient until you can leave. The coach sends you a message during or after the appointment.

Agnia

Thank you @WhatThe
 i was writing a  request message in journal if the next week appointment can be done over the telephone 
im not able to leave this place where i live on my own to go there 

WhatThe

Can you get a cab there and back just this once? 

If your request is ignored or not agreed, please go to this appointment because not attending is the excuse they need to apply a sanction.

It's possible you won't have to attend WFI's in person again. You can't be forced to do or say anything during the appointment so turning up is all you have to do to keep your benefits in payment. 

 

Agnia

Thank you @WhatThe
 my condition is really bad my legs are very weak 
i will wait for their response to my request and i will write here what they wrote 
i just hope that they won’t ignore my message 

WhatThe

Your request may be ignored but you are now in a better position with an MR in place.

A Tribunal hearing is your best chance of getting the result you want and you will be able to read all the evidence used (or ignored) for the DWP decision within a month of submitting your appeal - if they don't reconsider first
 
Most claimants are extremely distressed after a WCA and often get worse. DWP knows this and decided to make it even harder to qualify for disability benefits.

A WFI is meant to identify what is reasonable and appropriate for you and the coach gets to decide what is included in your claimant commitment so be polite and keep asking for easements to be applied until they are added.

Agnia

Thank you @WhatThe

please could you confirm why i am now in a better position with Mr

please what is WFI ? 

Please confirm which assessment to be applied 
 

poppy123456

WFI = Work focused Interview.

Agnia said:

Please confirm which assessment to be applied 
 

You misread what was written. What was said was "easments to be applied" in other words, reasonable adjustments.

WhatThe

The coach will know you have submitted an MR for what may be an incorrect or unlawful decision

WFI - Work-Focused Interview

Easements - exemptions - can be agreed at your appointment if any requirements you have been set are unmanageable for you. The coach adds easements to your claimant commitment to remove those requirements 

 

Agnia

im sorry my brain doesn’t work

WhatThe

Agnia,

Your English is excellent and you have nothing to apologise for so don't, even as a joke! 

Have a break as I'm going to because all this hurts my brain too

Agnia

Thank you @Biblioklept
i just wrote that im feeling unwell and if the next weeks appointment can be done over the telephone please 
i never did put the message in the adjustment section i will try to find where is adjustment section 
Thank you very much @Biblioklept for response 

Thank you very much @WhatThe for your help 

Agnia

It’s a challenge for me to write a message in journal and after visiting job centre in person my condition got worse 
im so scared that they can stop my payment and i will end up on the street 
i always worked before but now my condition is below zero 

bg844

They don't stop your payments @Agnia just leave a message and I'm sure it'll get changed for you. You really do need to complete a Mandatory Reconsideration (and later appeal) if you feel you'd meet the criteria for LCWRA.

poppy123456

bg844 said:

You really do need to complete a Mandatory Reconsideration (and later appeal) if you feel you'd meet the criteria for LCWRA.

The MR has been requested.

Agnia

Thank you @bg844
the lady who helps me to report income and expenses wrote a mandatory reconsideration letter and she sent it my uc journal 
She is Polish and she does speak a better English than me and i was afraid that after sending this letter the uc can think that i had availability to write it 

bg844

poppy123456 said:

bg844 said:

You really do need to complete a Mandatory Reconsideration (and later appeal) if you feel you'd meet the criteria for LCWRA.

The MR has been requested.

Thanks Poppy, just seen when looking back. Laziness got the better of me this time!

@Agnia Just remember that work coaches are human and do understand on a personal level. Please don't think you'll be on the streets as you say for not attending a face-to-face.