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ASSESSOR QUALIFICATIONS

wildlifewildlife Member Posts: 1,314 Pioneering
I have found out from Facebook and then a link to a business website that my assessor has never worked in the profession she said she had at least not during the dates she is registered on at HCPC. Also there is strong evidence that she was working as a massage therapist from March 2015 to date and my assessment was on 20th Jan. 2017 so before and after my assessment. There is no mention of her ever training as a Paramedic either although as I said she is registered with HCPC as one. I could report her to them but first would like to know how she could have been doing assessments apparently working for ATOS whilst being self employed as a massage therapist. Under the freedom of information act what info. can I ask ATOS for about her. Her qualifications and whether she had a proper contract to work for them? There's something not right here. What do you suggest I do?  
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Replies

  • johnny100johnny100 Member Posts: 125 Pioneering
    if you have any evidence whether hearsay or not that  any person carrying out such a profession like this they obviously have to be trained and be cleared by the police.If you are in any doubt give ATOS a call 
  • wildlifewildlife Member Posts: 1,314 Pioneering
    Do you mean paramedic, what she's doing or working for ATOS sorry I don't understand. I just want to find out how she was sat in an office doing assessments when Facebook tells a different story.   
  • johnny100johnny100 Member Posts: 125 Pioneering
    where is it on facebook or any other link please
  • wildlifewildlife Member Posts: 1,314 Pioneering
    edited March 2017
    Hi Johnnie, I've just rung the Scope helpline and you can't use any information from Facebook as people can write anything on there. That's even if you think it's true. Strange that it's ok for DWP to catch scroungers with info from Facebook. The assessor's name is on the PA4 report and I searched for her on Facebook and checked out her posts. 
  • BenefitsTrainingCoBenefitsTrainingCo Member Posts: 2,692 Pioneering
    Hi wildlife,
    As my colleague David has already suggested, you can make Freedom of Information requests about your assessment company in relation to their contract with the DWP. FOI requests apply to the public sector, so that particular aspect would be relevant, as you would essentially be asking for information about the DWP and it's agreement with ATOS.

    Freedom of Information doesn't apply to private companies but you can of course make a complaint if you feel that your assessor/your assessment was not of an appropriate standard. As you've been advised, people can write anything on Facebook. Also, your assessor may be part-time employed by ATOS, or may practice her self-employment in the evenings.

    If you make a complaint, you can raise concerns you have about her there, but I think they should focus on what happened at your assessment. You can of course request more evidence of her qualifications/employment status as part of your complaint but I don't think ATOS are obliged to give you that information. They are obliged to respond to your complaint however.  They state that they want comments on their service, so I would take them at their word and make the comments. However, I think the complaint needs to focus on the assessment/your assessor's behaviour when you met her etc. You can draw the Facebook etc comments to their attention but it's the standard of the assessment that really matters. 

    Will
    The Benefits Training Co:
    Paul Bradley
    Michael Chambers
    Will Hadwen
    Sarah Hayle
    Maria Solomon
    David Stickland
  • johnny100johnny100 Member Posts: 125 Pioneering
    but why is it that these complaints are by the hundreds.for ATOS ann Capita.It always seems that ATOS is the most complained about and the DWP should be looking at them,they probably do but ignore it.We complete our forms to the best of our ability yet the constant lies from ATOS is never ending..
  • wildlifewildlife Member Posts: 1,314 Pioneering
    Thank-you Will, I have done most of what you advise. My ATOS complaint was mostly about the assessment to start with but they wouldn't investigate what happened in the room and made that the excuse not to investigate it at all. After sending a 2nd letter focussing on the written report and saying if they still refused to investigate I would take the complaint to the next level and that my MP was being kept informed they agreed to investigate. So I am now waiting for the outcome of their investigations. I have sent them an update on the info. I have about my assessor and don't expect them to discuss that with me but hope they will use it to find out whether she lied to gain the job in the first place. I know from a detailed description she wrote on my assessment about of something I did not do which was to make out I had no problems using my hands that she has no conscience about being dishonest to achieve her aim. I have booked a call back from a Decision maker in 2 days time to give me time to prepare some questions I want answering. I am at a loss to work out why DWP decision makers are insisting that the word of a lesser qualified assessor should overrule any amount of genuine Medical Evidence we have supplied them with. DWP now insist they have to do this in my case till they hear any different from ATOS as they know I have complained. But STILL after a Mandatory Reconsideration with a 4 page letter detailing how I do things and why I need help with references all the way through to the relevant medical evidence they persistently are ignoring everything but the assessor's report. Talk about banging your head against a brick wall !!!! 
  • johnny100johnny100 Member Posts: 125 Pioneering
    These people are not infalable stick to your gun and do write to your MP ,hope you dont have a tory MP they all fall into Teresas lap,you do what I say.I asked with my Assessor why medical resords are not used,the excuse I got was they are not allowed any more to access them,I dont believe this.They cannot refuse your request on any grounds,they think you will just go away
  • wildlifewildlife Member Posts: 1,314 Pioneering
    We do have a Tory MP but he's very good. He helped me a few years ago when my son was having problems and I was his appointee. Now it's my turn and he knows I'm having problems. He's due an update. He gets his secretary to ring people if necessary.. 
  • wildlifewildlife Member Posts: 1,314 Pioneering
    I have been reading the replies from DWP to FOI requests on What do they know website and DWP are telling enquirers that if you want to know what qualifications your assessor holds then you should ask the provider, i.e. ATOS in my case and presumably they have to tell you. This is different to asking for information about where someone has worked in the past in a none medical capacity. WE HAVE A RIGHT to know who we are dealing with. It also mentions that DWP have set out minimum qualifications that assessors should have and that they should be registered with the appropriate medical body. HCPC in the case of my assessor. I have written to them to ask for a check as to whether her registration was based on having trained and worked as a Paramedic. Registration should also be followed by 2 years experience working in the profession they have registered as which I'm pretty sure does not apply to her.
  • wildlifewildlife Member Posts: 1,314 Pioneering
    OK here's a quick update. My assessor is not the one registered on HCPC but I need this in writing before I really kick up a fuss as it appears she wasn't registered as a Paramedic therefore could have been anyone sat there behind her computer screen with all my personal information and medical history. Will update when I hear from HCPC. Their fitness to practice dpt. will investigate claims of misconduct one of which is pretending to be someone who IS registered. This will be a very serious matter if proven to be true. Watch this space...    
  • johnny100johnny100 Member Posts: 125 Pioneering
    I do hope this perxon is not who she is supposed to be,Once you have the proof then ineeds to go further up the picking order which no doubt it will and well done to you on  your investigations.Will the DWP/ATOS try and butter you up.They need taking to court and fining for putting you under stress etc,Could I ask where your assessment was carried out.This could open  the door  for other PIP claiments.Again well done
  • jose2jose2 Member Posts: 128 Pioneering
    At my assessment,  3 weeks ago ,I offered this nurse I saw more medical letters concerning my health problems that I hadn't sent with my PIP form,she totally dismissed me on that,I then offered her a long list of all my illnesses which I told her I take to other consultants whom I may have not seen before(saves a lot of going over same ground over and over again)she dismissed that too!, she told me it would interrupting her typing-but wanted to see one sheet of paper I had as she wasn't sure of how to spell arrhythmia's. I noticed she was wearing a nurses uniform of sorts -she told me she was infact a nurse and I asked her how long she working at this PIP place,she said 6 months,now! to me this nurse was maybe 27yrs ,so roughly say 9 yrs or so been in nursing, could have just finished her training who knows when ,last year for all know,now here she is talking to me 67yrs old woman with 30yrs in nursing,she couldn't see a very sick individual sat infront of her to save her life,NURSE my .............   I have done ICU, District Nursing ,looking after the elderly ,surgical,medical,private care etc!!! ,I almost burst into laughter at the way the strength test was conducted and exercises (I was sat in chair all the time),then when I received the PIP assessment form back of their findings on me, I must say only 3 weeks later ,I was totally dumb-founded that she found no muscuoskeletal problems and all seemed that I had normal pinch grip ,bending and bending and crouching (which I did not do any )all was normal  and I was awarded 8 points,I am so angry that this girl ,and these so called Decision Makers have thought it fit that after 14yrs of being in constant pain fatigue and the rounds of hospital appointments with different specialists ,and to boot having cancer ,now see to it  that I will now lose my only way of being independent taken away from me.Could Weep!!!!,who are these people, how do they rest at night when their alone in bed at night with their thoughts ,because by golly we all have to do that and do it,every-body does that don't they!.I'd never go or get to sleep ever again.
  • sundontshine123sundontshine123 Member Posts: 81 Courageous
    If your not happy with your assessor and the way she/he conducted the assessment and the lies and fabrications on you report.
    Report them and also to DWP not that they want to hear it but eventually someone is going to take notice of these fake assessors and the fabricated lies.
  • jose2jose2 Member Posts: 128 Pioneering
    DWP didn't want to hear any of it,neither did Decision Maker,looks as though I could be banging my head against a brick wall on this,I have got another organization and  health-care team involved today  ,they too are sending a letter off to PIP tomorrow.
  • kasskass Member Posts: 65 Connected
    I had my assessment in 2016 with Astos and when i got my report back from DWP it said my assessor was a Nurse...... she was in plain cloths no Nurses uniform when i got the report it said they checked my ankles shoulders did not touch them...she was typing on a cumputer and said to me we don't need to do that as we have it here on your form....she never moved of her chair.....she asked me to move my knees couldn't and arms could  do that she then said don't  move them don't what to hurt your self........it lasted 30 mins I got 9 points for Standered rate and 4 points for Mobility.....I did ask for a reconsideration but it was not loged so I rang them and they accepted my reconsideration.....

  • sundontshine123sundontshine123 Member Posts: 81 Courageous
    KAAS

    what was ur out come for your M R?
  • sundontshine123sundontshine123 Member Posts: 81 Courageous
    Its so sad that genuine people with disabilitys are been turned down by these so called HP with not a medical qualification except for box ticking and there opinions which to me is doing nothing but damage than good. 
    When u get refused they give u a glimmer of hope say do an MR. But realistic its a ploy to delay so you have to wait even longer before taking your case to appeal. 
    It makes claimant ill all this extra stress.
    so if you do feel cheated by the system dont give up dont be that statistic who gave up because thats what they want.
    fight for whats yours!

  • johnny100johnny100 Member Posts: 125 Pioneering
    I agree with all the comments made by people who use this site.It has got to the stage where I have more or less described in intricate details what my problems are,like many others  have done also.These so called assessors are not doctors or if they are they are in the wrong job.I have sent letters for example about prostate cancer and the impact it has on myself,I asked them to seek further advive on this condition and the word incontinance etc  from a specialist(GP etc)Whether this falls on deaf ears,well its anybodys guess.Again the condition muscularmysketleton what do these decision maker know about this condition ,I keep saying these decision makers are not doctors,some of them think they are.Just keep making comments on this site and give the help to other who really need it,maybe some day the people who decide our health will sit up and listen,when will this be,NEVER? 
  • bendigedigbendigedig Member Posts: 254 Pioneering
    The lack of accountability in the private sector in roles that were previously the domain of state run public bodies with a long evolved and clearly defined system of accountability is an issue that is threatening the very fabric of our freedom.  Farming out work to Private Sector Administration Companies like ATOS, CAPITA and MAXIMUS has to stop!

    There are so many examples of this in our lives that our rights as citizens are beggining to erode.  Ha ha John Major was so concerned that we would notice this that they created the "citizens charter", remember that chestnut?  Nobody talks about that any more do they?  That was the genius stroke that created the endless complaints process system that denies you the right to resolve disputes in the UK now witout getting mired down and beaten by the system thats "supposed to help you"!

    Standardised, regulated public services across the UK no longer exist.  I was raised in a Britain which once aspired to expect standardisation and propper regulation of services.   Sadly due to the decline in services within our infrastructure younger people are raised in a climate of acceptance of poor and unequal services.  People think that it is normal to have to go through the PIP assessment!  As the years go on its getting worse and worse.

    If we dont move quckly and firmly on this as a nation we will only have ourselves to blame.  

    Mindless compliance with every edict no matter how detrimental to our lives will only serve to ruin our country.  This is not about how money is spent!   They are wasting money hand over fist in other areas.   This is about human dignity and human rights!  

    We have expectations that are entirely reasonable.  We have rulers who are not.... Somthing needs to be done to address this imbalance.

    Discussing how they are using unqualified, inexperienced staff to conduct PIP assessments is kind of closing the door after the horse has bolted?
  • sundontshine123sundontshine123 Member Posts: 81 Courageous
    Might be hope for me as i was giving no point in cooking even though i cannot cook as mind wanders off and left tea towel on cooker which set fire and my 13 year old had to deal with it. assessor said can cook just needs prompting.
    Lol these assessors are jokers gotta laugh been through all the motions of wanting to beat her up suicidal even more depressed and paranoid. but 3 weeks down the line i will fight these people and will not go away.
    People need to keep reporting these idiot comapanys that are bogus so called HP.
    If we falsied a legal document the DWP would have us in court for fraud so i really dont understand why these morons can get away with lies.
  • kasskass Member Posts: 65 Connected
    Hi Sundontshine I've  not had my MR as yet I have to send more information in before the 17th April 2017 but I did get the PIP at Standered rate did not get the Mobility only got 4 points for Mobility..........I was on DLA high Mobility and low Care..... Before I switch to PIP
  • kasskass Member Posts: 65 Connected
    I only got 2 points for cooking a simple meal I can use aid.....but only got pinch grip......I have to have some on to cut veg and lift pans off cooker....so I think i should have got 4 points for that......I got 9 point all together to give me Standered rate Daily living....
  • sundontshine123sundontshine123 Member Posts: 81 Courageous
    Iwent from enhanced to 6 points.
  • johnny100johnny100 Member Posts: 125 Pioneering
    I only got 2 points for cooking,my total awrd was 9 point for Daily Living and 10 points for Mobility.I was on enhanced when on DLA for 10 years Its a good job I get my age pension in mid october at £630 or I dont know how I would manage.I am lucky enough to have a little savings,but why should I have to use my small saving to subsidise my now PIP. I also have left hand pinch grip,I keep writing letters to ATOS and mention the word help ,assistance,supervision.I agree that you should get a min of 4 point.Whatever you need help with, you should get points,ATOS make the rules up as they go along.Today I have written to [email protected] who is responsible for disability.It may be worth other people on this forum to do the same and make it know that PIP is a farce as far as assessments go
  • jose2jose2 Member Posts: 128 Pioneering

    Just been to web pages given by Sundontshine, quite some reading on there, I only given 8 points c/o mobility, and by what I've read ,should have been an automatic 10 or even 12 points.

    Love this Scope site ,I am learning so much from you all, "Great people" in same boat.

  • sundontshine123sundontshine123 Member Posts: 81 Courageous
    I should never had to go to f2f since 2014 i have had suicidal thoughts and hear voices but according to assessor have no suicidal thoughts and just need to be prompted on everything so lost my claim.
    I have put an MR in just waiting on decision but since reading what benefitsandwork have announced shall be writing to them again. Just reminding them of the facts
  • wildlifewildlife Member Posts: 1,314 Pioneering
    edited August 2017
    Hi @sundontshine123, @kass Thank-you for the link as this new law affects my claim. I now know there are things I should have emphasised but unless you know the way the scoring is done you're not to know. For example when cooking I've burnt pans, dropped sharp knives, left the oven on and microwave with nothing in them, spilled hot liquids but so far have only scored 2 points for needing an aid and all because the assessor said my short term memory was OK which it wasn't and my upper body strength is normal which it isn't. They don't test for neurological problems which I have. I didn't know about the reliability and risk of harm ruling therefore did not mention these things in my claim. I've given up on some of the activities and am concentrating on Showering and planning a journey. I notice on the latest ruling that no mention is made of the overwhelming psychological distress having to have a basis of a long standing mental health condition which I have. I also suffer from Opthalmic Migraines which come on suddenly with no warning and cause vision loss with wavy lines. Although these are usually infrequent (not always) the risk is always there on the majority of days. If this happened on a journey I would HAVE to have someone with me. I may have to cross a road or get to somewhere I could sit down till my vision gets back to normal which can be a few hours. So far I've scored 0 for this activity, but have still got my claim being reviewed by the Decision Makers. For showering because of my physical disabilities I am at risk of falling which happened 4 times last year. I would be standing in the bath with potentially serious injuries if not worse as baths are hard and slippery. So far I've scored 2 for needing rails.
            ATOS are not responding to my request for my assessor's qualifications I'm going to ring them and yell down the phone what will happen if they don't pull their head's out of you know where. Will let you know what happens.
       @bendigedig I do know what you mean about discussing assessors after not before but it was my 1st ever assessment and if it was happening again I would make sure I knew who was doing it by name and what their qualifications are and do checks on them before the assessment. Also you don't expect me to not do anything now I do know as this will affect my claim, I'll make sure of that, and it will help others in the future. @johnny100 there's no point in saying where my assessment was as the lady in question has now left. I know where she's working now and have passed this info. on to ATOS and HCPC to help in their investigations.
  • sundontshine123sundontshine123 Member Posts: 81 Courageous
    I recieved the benefits and work email this morning first i knew of this today i will be writing to dwp today as i jave till 10th April supposedly for MR.
    going to see welfare rights on 4th app took so long as so many people are in same boat because of dishonest inadequate assessors.. 
  • bendigedigbendigedig Member Posts: 254 Pioneering
    @wildlife
    Im not suggesting that you shouldnt give them hell :)
    My statement was made to try and help us all see that collectively we must act againt the root cause of all of this.
    To have you, me and countless other thousands if not millions struggle against this opression on our own is not wise.
    We ALL need to unite and ensure that our expectations are made loud and clear to government on this issue :)
    what you and others are going through is dead wrong.  We just should never allowed this to happen in the first place is my point :)
    Im right behind you wildlife :)
  • MatildaMatilda Member Posts: 2,616 Disability Gamechanger
    DWP give as few points as they think they can get away with.  Which is why tribunals often award far more points - they can tell that someone's claim form indicates more points are deserved.

    Incidentally DWP awarded me three points I wasn't expecting as I'd put no probs in those categories - but far fewer points than I should have got in the categories where I'd indicated severe probs doing things. I got 11 points for daily needs, gallingly 1 short to get enhanced.  So in theory tribunal only need to  award me 1 more.

    I'd advise people to indicate probs in as many categories as justified not just the very serious - more chance that way of getting the magic 12!
  • wildlifewildlife Member Posts: 1,314 Pioneering
    @bendigedig Yes I agree we have to unite and not just accept this. I rang ATOS head office and got cut off 3 times. 1st was while on hold to talk to someone, 2nd after a foreign lady had said if I didn't know the name of who I wanted to speak to she couldn't connect me but I insisted and got cut off whilst waiting to be put through to the complaints help desk. 3rd time got to speak to someone and when I got to the serious part about my assessors lack of qualifications she cut me off. Properly wound up I rang the ATOS customer services number and now have a call back booked from the actual lady whose investigating the complaint. So persistence does pay off. I've been told that this can take any length of time but explained that it's affecting my claim as the DM's are still treating the assessor's report as correct when the person who wrote it is a liar and quite possibly a fraud. I know my case is different to others as their assessors are probably who they say they are but that doesn't mean we shouldn't complain about the assessment as statistics will add up and be noticed.
  • sundontshine123sundontshine123 Member Posts: 81 Courageous
    Yeah i agree. I sent email and letter to Capita to complain bout my assessor also to DWP. 
    As these so called idiots with there  assumptions lies and made up storys are ruining peoples lives.

    i feel asif i been kicked in my teeth for being honest. 

    All my report was copied and pTed same thing. Observations  Ect were fabricated lies things not even said.
    makes me laugh now
    why would i say i wear glasses when i dont lol. 
    Was honest said had a pug reported to not having any pets too lol.
    was i actually in this f2f .
    apparentlt did msk test lie did not do it refused but reported i jad touched her which is a lie got parnoid thoughts bout people and germs. If she had read my day to day would of known this. Missing evidence not submitted. 
    Was not asked anything to do with my health.
    All in all my report was not fit for purpose shows lack of care when doing report she forgot to take someone elses award off mine.
    So refused and got review in 5 years.

  • NystagmiteNystagmite Member Posts: 609 Pioneering
    I had a nurse do my assessment. It was clear she didn't have a clue what she was doing. She ignored everything my friend said. Whilst he isn't medically trained, (although, he has one of the conditions I have) he does know me well enough to give an opinion of how my conditions affect me on a daily basis. The odd thing is, both parents will tell you pretty much the same thing; but they've never discussed my medical problems. (they've met him once)

    As part of my reconsideration, I had to send in 1.5 pages of contradictions in my report, plus pointing out all the lies and why most things written about me couldn't possibly be true. 

    It was most odd how I got DLA for the same thing. Unless DWP know something no-one else does and I'm suddenly recovered? Which will be a first, when the damage done (which I was born with) is irreversible. 

    Did reconsideration and was one point off enhanced care.
  • johnny100johnny100 Member Posts: 125 Pioneering
    I have requested a copy of my report from ATOS about my PIP assessment and the qualifications this person has.If it is found to have inaccurate information wriiten about me I have a disability solicitor waiting in the wings to take up my case.On reading the many reports on here about lies deceit etc I dread to think what is in my report.If it has flaws I intend to take ATOS to court,I hope this opens the flood gates for others to take action.These people need bringing to book. 
  • sundontshine123sundontshine123 Member Posts: 81 Courageous
    Must admit i did have a laugh at my report when i first read it. 
    Then got angry wanted to smash womans face in lol.
    but im out other end now ready to take the buggars on  
    wrote my MR sent that off and additional stuff.
    Wrote guiglines ect bout missing evidence and whats expected in f2f. 
    Most import  thing i did not assassinate the HP when doing my MR. I concintrated on my disability and how it effects me.
    then i wrote email and letter to capita complaing about a pen pusher with no qualifications amd had no interest in my f2f.
  • wildlifewildlife Member Posts: 1,314 Pioneering
    I started a new discussion about seeing the screen. Have a look at the video on ATOS website. The assessor is supposed to sit and position the computer screen so that the claimant can see the screen and is told they can correct anything typed that is not correct. This could make all the difference. I suggest people insist on this before hand. I was also called a customer yesterday but corrected the ATOS customer services guy.   
  • kasskass Member Posts: 65 Connected
    In my report I got from the Assessor report I had the Assessment in 2016  they did my assessment on 2012 evidence witch I sent new evidence in but they did not get it......plus I asked for MR but was not loged......But accepted it now I have to send new evidence in again I have got Standered rate daily living did only get 4 points no Mobility........Could anyone tell me can they stop my PIP why am going in for MR...... the Assassor  only typed never lefted her Chair.......Thank You
  • jose2jose2 Member Posts: 128 Pioneering

    Hello all,

    this morning I have had to trawl around looking on different web sites,looking for info on how to appeal decision,if the Mandatary Recon  does not go in my favour, and found this site @ www.parliment.uk, about Baroness Thomas of Winchester(LD), in May 2016 Vol-771,in it she states, My Lords moving this motion I must first declare that I have a MOTOBILITY CAR as a result of Higher Rate Disability Allowance.As I am 65yrs ,I WILL BE ASSESSED  for PIP,that is most probably the reason why I am so keen to try persuade The Government to urgent talks about the reassessment process of all those of working aged claimants who receive Higher rate mobility and "who are now facing reassessment for PIP .(and goes on).

    For one thing I was 66 last May 2016,,so why have I had to go for an assessment at 67yrs-March 8th 2017- do they not read their own laws and guidelines,given to us mere mortals- seems different laws must apply in their eyes for them ,but not us,the public! So mad.!!!!!! Who do I write to about this too ,need help!

  • sundontshine123sundontshine123 Member Posts: 81 Courageous
    If you was awarded standard rate daily you keep that are you doing mr for mobility?
    good luck
  • jose2jose2 Member Posts: 128 Pioneering
    Correction -she said I WILL NOT BE REASSESSD for PIP
  • johnny100johnny100 Member Posts: 125 Pioneering
    You should tell them that old evidence cannot be used,they tried that with me.It is just a way to make the decision makers life easy and to see what points you got.Tell them this is PIP 2017 not DLA .They have no right to use old evidence thats why you filled in the new PIP.Regarding losing evidence why should you have to go looking for it when you have already sent it,it shows there lack of keeping your information safely.I dont know about stopping your benefit but its worth asking DWP if it does.Regarding not leaving her chair,again I have this problem with the assessor nor reading back to me what was typed on the screen,it could have been anything.I believe that you should be in sight of the screen to see what is actually been typed.,I dont know if this fact is actually true or not
  • jose2jose2 Member Posts: 128 Pioneering
    Johnny100,   Read again on another site ,I could have looked at some things that I should have been able to see while at the assessment, i/e computer while she was typing  ,(she had it completely turned to face her) she -on one side of the desk to me,  ,I didn't ask, shame on me for not been quick enough! also as you ,she could have been typing anything about me! and she never asked me and never even offered  If I  wanted her to read it back to me,to make sure there was no inconsistancies with all the information I gave her.
  • jose2jose2 Member Posts: 128 Pioneering
    Sundonshine, did you mean am I doing more to get mobility, yes I am, they've only awarded  me Standard rate now.For last 14 yrs been on higher rate and able to get mobility car,that will be taken off me by 17th April, so upset about that, and have no other mode of transport so will be a recluse.how I can I be getting suddenly better ,according to them at 67 ,the illnesses ,conditions I had back then are increasing and much worse.
  • sundontshine123sundontshine123 Member Posts: 81 Courageous
    Sorry to hear that, its just a terrible mess. Are you appealing both?
    i lost my award so got M R in awaiting decision. The whole PIP journey has made me so ill. 
    Its so unfair. 
  • johnny100johnny100 Member Posts: 125 Pioneering
    I have sent countless letters back,phoned,and most important is the vital evidence,My corncern is the award for daily living.All the question use the word help,my PIP gave me 2 points for each where applicable,I keep saying to them the word help assistance supervision .Just basic points no points for the words I mentioned,why I do not know.They said help is included in the points awarded,what a load of tripe,thats why they show different levels of points at each question,can they not read there own rules.It has now got to the point where I have E mailed the MP responsible for Disability,no doubt get no positive answer from them,go round the houses without giving it to you bluntly.I will keep on writing to whoever to get someone to be made accountable for this sham  
  • BenefitsTrainingCoBenefitsTrainingCo Member Posts: 2,692 Pioneering
    Hi Wildlife

    There's a lot of posts here and i'm not sure whether there's a need for any further help from us. Do post back if there is!

    David
    The Benefits Training Co:
    Paul Bradley
    Michael Chambers
    Will Hadwen
    Sarah Hayle
    Maria Solomon
    David Stickland
  • jose2jose2 Member Posts: 128 Pioneering
    Sundontshine and johnny,I too like you both, feel now so ill,even sat at computer looking and looking at different web pages on Parliament speeches, benefits and welfare advice,and how to go through myriad of ways to fight back ( I'm shattered wreck)I'm sat on a night scribbling in note pad all things I have to go through with doctor,who I see again next week,then making lists of all specialists appointsments whom I have seen over last 14 years,letter for this and that on such and such diagnosis,I should't have to go through all this and neither should anyone else,since last week when I got my report, I have hardly had anything to eat,and sleeping ,well that's almost non-exsistant.Can't understand why they have and use a different type of language to express what's wrong with me and how my illnesses affect me,-"discriptor's"-what the hell does that mean,did I suddenly start speaking in tongues when I was in that room with that nurse ,I had put down in a previous post, " thought I had been suddenly been given a get well pill or passed out or left the room" when It came to mobility side of assessment according to letter recieved
  • johnny100johnny100 Member Posts: 125 Pioneering
    What you need to do is ask the People who are doing your assessment to send a Referal to your GP.When tou visit the Doctor explain that you have spoken to ATOS/Capita and you need as much information is available on your medical records for them to write a detailed report.A doctor gets paid about £30 for writing the referral.It might be worth noting down your medical concerns,no matter whow trivial.If you have walking difficulties you have to say you cannot walk more than 20 mtrs,and even then its a struggle,you need plenty of rest  before carrying on.If you use walking sticks tell them,tell thenm the sticks are only there to support you.Do not fall into the trap of saying yes they help you,no they do not.You must stress the words supervision.assistance,help if you do not mention these words they assume you can carry out all the tasks.Your doctor must also include words to the same as I have written for you.
  • sundontshine123sundontshine123 Member Posts: 81 Courageous
    Its absolutely terrible what these people put you through. I know the feeling not sleeping eating jotting things down getting angry with yourself. Not sleeping as it is at front of your mind. So you back up looking at report and decision makers letter then on internet looking for answers not finding them. Calm down 5/10 minz and process start again. I had to call mh team as i need extra support. I have welfare rights next week been nearly month wait to see them as there so bogged down with people in same boat.
    if i have to appeal least they will direct me in right place as did MR did myself.
  • wildlifewildlife Member Posts: 1,314 Pioneering
    Hi everyone, It's so sad reading all your posts about how you feel cheated. I had a call back from ATOS this morning from the manager dealing with my complaint and will stick to the original subject of this discussion in saying that she assured me my assessor was a qualified Paramedic and that no-one could get away with getting the job if they were not qualified. Do I believe her? I really don't know. How do you believe anyone from ATOS? I think we need to know what information we can have before the assessment about the assessor's qualifications. This would be important for anyone especially with mental health problems as ATOS have specialists, so they say, who can either do your assessment or sit in with the other assessor. So can we insist on this. A lot of questions still need answering.
  • MatildaMatilda Member Posts: 2,616 Disability Gamechanger
    'Qualified' paramedics are not much more medically knowledgeable than advanced first aiders.
  • sundontshine123sundontshine123 Member Posts: 81 Courageous
  • MatildaMatilda Member Posts: 2,616 Disability Gamechanger
  • jose2jose2 Member Posts: 128 Pioneering

    Unsure as to whether to write anything here,but here goes!,yesterday I received a copy of a letter someone from the health care team  who is supporting me with this  mandatory reconsideration ,which was sent to PIP 29th March 2017,

     On the 20th March received a letter from PIP ,and after assessment done 8th March about that, me now would get the  rates of payments-  cut mobility to standard from original Higher and care raised to standard from Lower, I rang ,and asked if I could speak to "The Decision Maker" on the 20th, said he would consider all I'd said,I also told him there is a letter in more detail sent to you by me  which was posted Sunday 19th March and may though, not receive it until Tues or Wednesday,he said he would take that too into consideration when making a decision,then today 31st March  I received a letter from PIP telling me more or less that a Decision had been made and when the payments will be made to me,so rang them again as I thought that's a bit quick! ,they haven't even taken or not received the letter from Health Care Team yet! ,rang this girl ,she happened to mention abt their decision abt me ,c/o MR, but I would  receive the Decision  by post in the next few days,so asked her I'd like to know now , if possible over the phone ,and she said the decision is as, and stays at Standard for both,so from the 20th  to ? 30th  March(maybe even decided after I spoke to him on 20th  for all I know)  they have taken nothing into consideration,my letter (7 pages long ) and not received collaborative letter via Heath Team yet! So I went onto ask this girl about payments and they have given a quote of  monies I will receive every month,asked her if she had a callilator to hand, as the figures were wrong (so everyone should check their amounts due ) quoted £255.14,my reckoning came £310.60,she argued with me at first, said I was been rude to her and didn't like my tone ,but I persisted.,and finally she agreed with me.

    After I spoke to her rang Health Team and told them that they had Decided already ,she said how could they have come to a Decision yet they haven't  received the letter from us yet ,said, ring them back,I did that and asked why a Decision had be made so soon on me when they have not received this letter ,"told they would look at all again" ,"now who's fooling who here"! ,this now has given me less and  less  faith in justice  in this country for all Disabled People. 

    All these posts should be sent to Parliament in protest at what Disabled people are having done to them.Their lives ,lively-hoods and independence taken away from them at the sweep of a pen by some inexperienced nurse /paramedic /or even some jo-blogs off the street for assessors ( and a pen pusher who needs a job and good pay @ £30.000 a year ). Off now to write a letter to ATOS- livid I am

  • johnny100johnny100 Member Posts: 125 Pioneering
    yes the Decision makers think they are above there job title,I can assure everyone that your folder goes from one desk to anther and so on.It has tick boxes that show its already been seen.They dare not repel a decision makers decision,its like saying dont tell me how to do my job..
  • jose2jose2 Member Posts: 128 Pioneering

    I'm halfway  through writing my  letter, " its like a novel",I will if I so minded to send everyone in govement departments, copies , "The Queen" if have to !,,as I stated in one part of this letter ,Oncologist I have seen from 2012, stats and his experience about  my condition c/o cancer ,stats on same were I had 5 years with treatment and 5 without ,and I,am now 3 months into the 6th year. and have told them "I will not go away !!! until my demise if and when that maybe".This isn't just for me its for all young ,working disabled,for all disabled people,

    Apparently saw a clip by a friend on her phone of an MP raging with passion  from him and he almost in tears  in Parliament  about what ATOS and these other private companies were doing c/o disabled people,and that he had a man one ofcostuants and many more  coming to his surgery "weeping" at what they done to him after years of receiving DLA,

    When I receive this this link to this (I haven't received it as yet will post on this site)




     

  • wildlifewildlife Member Posts: 1,314 Pioneering
    Hi @jose2, ATOS complaints so far will not accept that I did not take the PLASTIC LABEL off a bottle of water while holding it between my knees. I may be a bit confused and forgetful at times but have not forgotten that it's the little thing on the top you unscrew to drink the water. My hubby was witness to this never happening but he's not an independent witness apparently. It's getting totally ridiculous when an assessor can get away with telling a lie like this. back to qualifications being only a Paramedic she knew nothing of Opthalmic migraines. I had a Paramedic out to me in Feb. after having 5 in a week and he didn't know what they were either. Also they don't know what peripheral neuropathy is and NEED to know to decide whether I need help in the shower. You can't assess how an illness or disability affects someone if you don't know what it is in the first place !!!!!
  • johnny100johnny100 Member Posts: 125 Pioneering
    I too got picked up on a small thing.You want to ask ATOS if they had a cameara in the interview room,which I believe they do,they will say they dont.My  wife helped me to put on my coat but I zipped it up my sely,I have grip problems in my left hand and yes I did zip up,for goodness sake  the zip on my jacket is quite large.Well if they saw this they must have cameras,otherwise it would not have been mentioned. 
  • BenefitsTrainingCoBenefitsTrainingCo Member Posts: 2,692 Pioneering
    Hi wildlife, johnny100 and others - I honestly don't know if ATOS have cameras in the interview rooms but it's very clear that they observe you once you are in the building, and that the way you get to the building from the street and from your home is also something that they will ask about.

    All I can advise is that you continue to complaint about ATOS/Capita when the assessors make statements that are untrue, as well of course as asking for the decision to be reconsidered by the DWP and appealing if necessary. We all know how stressful that process is and how insulting it is not to be believed. It's also true I'm afraid that not all assessors will know about all conditions and some will not have heard of the particular symptoms people have. So when appealing, any evidence you can supply of how your condition(s) causes symptoms which are relevant to any of the activities should be mentioned. 

    Finally continuing to keep MPs informed that the assessments are not fit for purpose is really important, whether this is when you are seeking support for your own case or in general.

    Will


    The Benefits Training Co:
    Paul Bradley
    Michael Chambers
    Will Hadwen
    Sarah Hayle
    Maria Solomon
    David Stickland
  • BenefitsTrainingCoBenefitsTrainingCo Member Posts: 2,692 Pioneering
    PS jose2,

    Unfortunately unless you had already turned 65 on 8 April 2013 you do get assessed for PIP, as has happened to you, and many other people in your situation. You've done the right thing in challenging the decision, as you do need the enhanced rate of the mobility component to use the Motability scheme.

    The government have said that they want to help people keep their vehicles during the MR (mandatory reconsideration) and appeal process but this hasn't happened yet. So if you are affected by this I urge you to lobby your MP so that at least in the future, people who don't get the enhanced rate of the mobility component are allowed to keep their vehicles whilst they challenge the decision.

    Will
    The Benefits Training Co:
    Paul Bradley
    Michael Chambers
    Will Hadwen
    Sarah Hayle
    Maria Solomon
    David Stickland
  • johnny100johnny100 Member Posts: 125 Pioneering
    i rang up today to see how my MR was goi ng on.The lady who took the call was plesant to speak with,makes a change,.My case file was still with a decision maker.I have now given all my medical history,all my moans and groans so now I am waiting for the outcome.If the decision to change some of the points awarded then the nexy step is to start the appeals procedure,hope it does not go this stage,but I have always stuck up for my family in all matters and this will mot stop myself for the fight ahead.Looking back at the Forum I have had some really good advice,we must all keep swapping information to make it easier for disabled people
  • wildlifewildlife Member Posts: 1,314 Pioneering
    Hi everyone, This is an update on my investigations into my assessor's identity and qualifications. HCPC have confirmed that the person on their register IS the person who carried out my assessment so someone is telling porkies as the info. I have about her makes no mention of training or working as a Paramedic. HCPC have a freedom of information dpt. who I've contacted to see what I can find out about her qualifications if any and where she is currently working . In the meantime ATOS have  told me she is still working for them but the internet tells a very different story. Will keep you updated.
             About the MR I notice that many of you think this is a one off thing but in my experience if you complain about the assessor to ATOS/CAPITA and tell DWP PIP you've done this and complain to DWP that they have not used all the letters and evidence you've sent they will look at it again I don't know how many times but I'm on my 3rd decision i.e. 2nd Mandatory Reconsideration which is due any day. If it is the same as my other decisions I will go to appeal because if the court decide there is a case of misconduct to answer either the tribunal OR ME can refer the assessor to HCPC for them to deal with. It will be done for public safety. So folks don't give up. Keep complaining if you're not happy. Strength in numbers and all that...
  • sundontshine123sundontshine123 Member Posts: 81 Courageous
    edited August 2017
    @wildlife i was just looking on beefits and work found this thought you would be interested.
    http://www.benefitsandwork.co.uk/forum?view=topic&catid=10&id=115404

  • sundontshine123sundontshine123 Member Posts: 81 Courageous
    sorry meant @wildlife
    its about assessor
  • wildlifewildlife Member Posts: 1,314 Pioneering
    Thanks @sundontshine123 I've read it and haven't we all got a similar story to tell. Maybe not quite so sad but it reinforces the need for those who feel strong enough to fight for what is right not just for themselves but for others who aren't able to.  
  • BenefitsTrainingCoBenefitsTrainingCo Member Posts: 2,692 Pioneering
    hello wildlife

    I have just noticed that there are 2 strands to your post. I have made a brief post on the strand in regard to PIP mobility and psychological distress.  

    As my colleague Will stated, it is worth keeping MP's involved, as although you may not feel they are helping they cannot plead ignorance about peoples' experience of ATOS when they are being told by their constituents about the stress caused by such assessment centers.

    Maria
    The Benefits Training Co:
    Paul Bradley
    Michael Chambers
    Will Hadwen
    Sarah Hayle
    Maria Solomon
    David Stickland
  • johnny100johnny100 Member Posts: 125 Pioneering
    I have sent the MP responsible for Disability a letter concerning ATOS/Capita about the way assessors/decision makers are treating the people/Disabled the way they do.I have pointed out that these companies are not fit to carry out true and genuine PIP assessmrnt and coming to the conclusion what they want,not what has been told to them,making it up as they go along.It needs more and more people writing /E Mailing the Minister responsible,stern words need to be used to get through there thick skins..  
  • sundontshine123sundontshine123 Member Posts: 81 Courageous
    @johnny100 i totally agree with you.
    even that so called 2nd review side stepped important issues.
    i noticed nothing was said about these assessors lying bulling falsifying evidence.
    need to sack these awful companys and look for proper qualified people to do the job.


  • johnny100johnny100 Member Posts: 125 Pioneering
    I suppose these companies are run by the Captains of Industry.Directors who are on the board of Govenors,Looking after the shareholdefs .What would be nice to know is What are these companies Charter Marks and what are there Mission Statements.example,honesty.truyhfulness,integrity.giving the best possible service.It certainly will not be any of those.Its probably.lies lies and more lies.for short LLL and L 
  • MatildaMatilda Member Posts: 2,616 Disability Gamechanger
    At least the tribunals know that assessment companies are incompetent, lying oojiflips - which helps with appeals!
  • sundontshine123sundontshine123 Member Posts: 81 Courageous
    But we should not be forced extra months of stress caused by these awful company's and having to take it to a tribunal 
    why dont these tribunals stand up and say enough is enough!

    we get it goverment issued a witch hunt on the disabled.
    so much to standing on that podium saying she gonna do more for mental health.

  • bendigedigbendigedig Member Posts: 254 Pioneering
    @BenefitsTrainingCo

    You say that its realy important to keep MPs informed about the PIP thing not being fit for purpose?

    Er, they all know that its not fit for purpose especially those that instigated it!

    Thats why it was designed.

    Are you under the impression that if everybody wrote to their MP saying that the PIP thing isn't fit for purpose that this, in some way would make some sort of a difference?   Writing to your MP is not he same as a letter to Father Christmas you know!

    Writing to your MP makes no difference whatsoever.

    The same needs to be done with this as was done about the poll tax.

    In the case of the poll tax it was easy, people just withheld payment of the tax.

    In this case it is a little more interesting because it is "they" that wish to withold a payment.

    So, what is to be done?

    In Saudi Arabia the government have to actually "pay the people" by means of "grants" (bribes to ensure public cooperation with the regime) to allow the corrupt Saud Family regime to function as a lawless oil cartell.  It seems that the Saudis know how to hold their government to ransom!

    Incidentally the UK is big pals with the Sauds, despite their murdering and warmongering, the persecution of their neighbours and their women, Oh and a beheading programme that make ISIS look like the Teletubbies.

    There are ways in which the British people can hold its government to ransom... Its been done in the past.... Despite the legislation thats been pushed through since Thatcher crossed the threshold of number 10,  there is nothing that the establishment and the state can do to stem a tide of protestation and revolt.   They try to behave very nonchalantley when their are mass protests in London etc.  But they HATE it......  This is why we should be doing more and more and more of it.  They cant tollerate too much of it because they know how close it comes to societal revolt which it pretty nearly did in 2011.

    All the lessons are there in the history books.  The senate or the republic can only call so many games at the colleseum before they run out of gladiators or beasts to bleed.

    It would seem that tossing the disabled to the lions is the sport of the moment!  Lets not allow this to continue any longer than it already has.

    By the way?  Does anybody know if PIP payments afford NI contributions?  I'm not sure if they do!  This would that mean if you are on PIP but without work or any other Bennefits you might not be paying any NI!  Thus further bleeding the NHS and the Welfare State and denying you a pension payment in your old age if you havent paid enough Stamp.

    Worth thinking about whilst your wasting your time writing to your MP.

    God save our gracious queen
    Long live our noble queen
    God save the queen.....

    Id be glad to join a mass protest of the "disabled at the Palace of westminster?  Or Better still outside the Queens Gaff?  Why not Buckingham Palace?  Sandringham?  Windsor Castle?  Ha ha ha!  That would be so funny!  What would they do?  Riot charge us?  Pepper spray us?  Kettle and water cannon us?  Perhaps she will toss us some MAUNDY MONEY!  Ha ha ha.

    They are already killing us with bennefit cuts, let them do their worst, thats what I say.

  • MatildaMatilda Member Posts: 2,616 Disability Gamechanger
    PM talks BS.  Government has also cut other benefits: child benefit, working tax credit, bereavement allowance.

    Those dependent on benefits should make sure that they vote at elections - and not for the Tories.
  • wildlifewildlife Member Posts: 1,314 Pioneering
    There's an article on DNS Disability News Service about Assessor's lies. It also  mentions Tribunals accepting assessor's reports as being the truth so I wouldn't count on an Appeal accepting the lies. They're only reviewing your case and deciding whether to make any changes. More of these assessors need reporting to their relevant governing body as their behaviour is breaking the code of conduct and putting the public at risk. Once they know of a case of misconduct they will investigate. 
  • MatildaMatilda Member Posts: 2,616 Disability Gamechanger
    Over 65% of appeals are successful.
  • wildlifewildlife Member Posts: 1,314 Pioneering
    edited April 2017
    Yes but that doesn't deal with the person who caused you to have to go to Appeal. I've just found this name and address on "Whatdotheyknow" Freedom of information site:
    The National Customer Relations Manager, 
    Atos Healthcare Customer Relations Team, 
    Leeds Disability Benefits Centre, 
    Government Buildings,  
    Otley Road,  
    Leeds,
    West Yorkshire, LS16 5PU
                                               I'll write and see what happens.
     
  • MatildaMatilda Member Posts: 2,616 Disability Gamechanger
    I've only got time and energy to concentrate on the appeal.
  • wildlifewildlife Member Posts: 1,314 Pioneering
    edited April 2017
    @Matilda, I hope you win. I'm managing to carry on with my claim and complaints at the same time but it's affected my health big time. My argument with ATOS the other day about lies that can't be proven has wound me up so much I'm running on adrenaline. Everytime I'm struggling with something the assessor said I had no problem with I get a refill..
  • MatildaMatilda Member Posts: 2,616 Disability Gamechanger
    edited April 2017
    Thank you, @wildlife - try to take a break and switch off sometimes.
  • johnny100johnny100 Member Posts: 125 Pioneering
    when you had youe assessmrnt did you go with anyone,Yje assessor cannot say that they will not accept proof from another person ,thats a load of whatever.Ihays why I took my wife with myself
  • wildlifewildlife Member Posts: 1,314 Pioneering
    Yes @johnny100 my husband was with me all the time but because he's my husband ATOS say he's not an independent witness. Thanks @Matilda I will am off to bed.... 
  • BenefitsTrainingCoBenefitsTrainingCo Member Posts: 2,692 Pioneering
    wildlife, I would agree with making a complaint against ATOS as well as the address you found you can email their customer service if you prefer.

    As for saying your husband was not an independent witness, in the context of a complaint, you are both witnesses. Everyone who uses the service should be able to complain whether or not they have anyone with them. It would be impossible if every complaint made by someone who had gone with a friend or relative was rejected on that basis. 

    As for the hearing, the tribunal should weigh up the evidence before them - and what you and/or your husband say is as much evidence as the ATOS report.

    Will
    The Benefits Training Co:
    Paul Bradley
    Michael Chambers
    Will Hadwen
    Sarah Hayle
    Maria Solomon
    David Stickland
  • johnny100johnny100 Member Posts: 125 Pioneering
    What they are saying (ATOS)is that you could make up between your witness a story,thats just a tactic to try and put you off complaining.Stick with your evidence etc and dont let anyone tell you likewise.As a disable person we have to drive these so called Assessors etc to tell the truth and not to go on assumption,because thats what they are doing
  • wildlifewildlife Member Posts: 1,314 Pioneering
    A quick update. HCPC have given me an email address for their FOI dpt and I've contacted them and asked for my assessor's qualifications. I received a  reply saying my request will be dealt in no more than 20 days time. Looking forward to the reply as it's not ATOS or DWP I'm asking...
  • JusticeJustice Member Posts: 206 Pioneering
    @wildlife all this is turning you into a private detective :-). On a serious note though it is appalling that we all have to go through this. I sent a post about outcome of Husband's ESA assessment, but think in the wrong section? Or maybe I was so stressed I forgot to press post reply!
    To cut a long story short he scored zero points. I laughed down the phone when they told me, it is so ridiculous. Parkinson's for four and a half yrs, deaf since birth, been on ESA in the support group until now. I wonder how they can
    possibly come to the conclusion that if he was eligible for support group then , and has a disease which only gets worse, that miraculously he is now fine??
    Waiting for them to send the report from assessment so we can do the MR thing
    I cannot wait to see it, I suspect it will be a great work of fiction.
    By the way Wildlife you were going to mail me with your story? I am gathering quite a few from various places now, or maybe you are waiting for the outcome so that it has an ending? A Happy one I hope.
    Night night lovely People, keep your chins up xx
  • sundontshine123sundontshine123 Member Posts: 81 Courageous
    @wildlife Did you put M R in then ask for another 1?
    Also was it same assessor who did report re-worked on your M R?
    Disability direct said that it should be someone new to re-work on your M R but im querying this as if DWP waiting to hear back from assessors i put complaint in about this woman and company how can they not be bias towards me.
    Or does anyone know the answer to this question

  • kasskass Member Posts: 65 Connected
    hi  have just looked on the HCPC to see if  could find my assassor what did my assessment for PIP i found her she registered as a physiotherapists.....But in my report it says she a nurse not put her Profession as a Physiotherapists..........
  • wildlifewildlife Member Posts: 1,314 Pioneering
    @sundontshine123 , You're getting confused between the ATOS assessor and DWP Decision Makers. The ATOS assessor only does the F2F assessment followed by a report that they send to the DWP. After that DWP Decision Makers take over so ATOS have no more to do with your claim unless you complain to ATOS about your assessment. If you do it will HELP with your MR so no-one will be bias towards you.
                  No I didn't ask for a 2nd MR. All I did was complain to ATOS before my 1st MR had been done and I made sure the DWP knew I'd done that. When I got my first MR Decision the Decision Maker had written in her reasons that if there was any change in the ATOS "Medical advice" (as a result of the complaint) or if I supplied more evidence she would be prepared to look at my claim again. I used this offer to my advantage even though ATOS are still examining my assessor's report and haven't changed anything to get them to do another MR. I did send in more evidence with another letter saying that the 1st and 2nd decision makers had not done their job properly by not  using any evidence I've supplied or my 1st MR letter only copied and pasted the assessor's report full of inaccuracies to make their decision. If more people complained to a DM by booking a call back after their MR that they are only using assessor's reports and ignoring Medical Evidence and what claimants are telling them then maybe there would be less people having to appeal.     
               In answer to your question yes it is a different DWP Decision Maker who does the MR.          
  • sundontshine123sundontshine123 Member Posts: 81 Courageous
    thank you for that @wildlife
    I put complaint in about my assessor CAPITA 2 weeks ago.
    I still not heard about my M R phoned DWP friday and they said that a note had been put on system 2 days previous saying waiting to hear back from the assessment provider.
    Just panicked that the same woman doing the re-work as i put official complaint in about her not fit for purpose report.
  • wildlifewildlife Member Posts: 1,314 Pioneering
    @sundontshine123 Your claim is not with Capita now it's with the DWP so your assessor probably doesn't even know you've complained. What DWP do is contact Capita in your case as routine procedure when they do the MR to get them to check the assessor's report and confirm there are no changes. That's what they'll be waiting for. The complaint and your claim are separate things except you can use one to help the other as I said before. Good Luck..
  • jose2jose2 Member Posts: 128 Pioneering

    @jose2,  Not been able to get back to this site from 31st March until 5th April, BT mucking up my settings, so been ringing them constantly,

    Since last on site ,update of all!,  saw my Dr 7th April about no support of and for me c/o this PIP and what had the surgery sent to PIP before assessment 8th March,she was  completely in the dark about that!, by this time I was weeping with anger and frustration! ,said ask receptionist she'll know what info they wanted on you. asked the girl ,looked on her computer and said to me ,"They never asked for info here at all on you " ,I asked her 4 times are you sure, so I know if they didn't contact DR ,they certainly never contacted hospital either from all consultants I've been seeing either, "ATOS are so CORRUPT,DEVIOUS, words cannot relay my anger .

    Before I saw Dr 7th ,rang DWP on 5th April ,chap hung up on me !!!!!!- I'm going to report him too! and found out how to do that! on 7th, on same day was on phone with a wonderful lady from MacMillan support, helping me calculating figures what I was getting now, and if because I was PIP awarded me Standard Rates both components, so from 20th March when I rang and sent corroborating letter him, to 7th April -not counting weekends for  DM  9 days to decide outcome of my reconsideration , I thought it took them a month or so ,I if I'm wrong can someone let me know?- as I received letter back from M D Maker, and that he agreed with HP decision on 8th March and it stays as her findings of Standard for both!, MacMillan told me to ring Motability Scheme- I was told by this girl there , as me  getting a letter from DM today 7th April , we may not receive any notice about your Higher rate been refused until a month later (PIP/ATOS - "RATS") so from receiving letter your in limbo as to whether you ask for a tribunal as you've only got a month to apply from date in receipt of DM letter  or whether to stick with Standard rate see if you can get more help c/o more benefits which can top up amounts from other sources to buy your Motability Scheme car yourself !!!!. as MacMillan suggested ( as I wanted to keep the car I already have and also it has a hoist fitted and is very low millage and in excellent condition ) and was reassured by girl there that I would have first refusal to buy car , so in all my car actually would not be taken back as they say PIP 17th April as they in the letter , it would be more likely be around 1st May 2017, and I would have first refusal anyway. No one tells you this ! . MAC told me that if  I got my carers allowance increased (as I don't get any at this time or ever had ) I most would have more monies anyway at end of each month to pay for tax and insurance and help with monthly car payments to buy my car. So tomorrow to ring around just to make sure my other benefits will not be affected if I claim for this,-no-one tells you this either . I've been like a manic detective with all this since 20th March., had 3 meals since 20th March ,the distress of all this on me has had a  terrible effect on me ,felt very ill before but now its so bad, I can't even describe it !  

    That Wayne Gibson -Senior Vice President of ATOS ,Theresa May and her Nasty Party are doing the most awful things to the Disabled Vulnerable Victims in this country having to endure this PIP assessment process. Looked on YOUTUBE ,at what's happening with Disabled c/o of this process, heart breaking, and how corrupt PIP assessor's are taught how to get the disabled off their benefits that are their due right to be having, Parkinson's , MS, wheelchair bound patients and the like.

     Keeps coming on the news about  how A+E aren't able to cope with people going there, due to the increase and it's at breaking point !,"they blame the elderly-were living too long,. its nothing to do with that as I can see it ,its because of this PIP process-this government wants to destroy the  of the NHS which was set in place from 1948 ,and us to have as America, paying for private  health care as they do !!! as told my Dr I will use and go to A+E whenever I want now, and I'll use every available health care set up that's going, she looked shocked at me,   as I'm usually a very calm happy amenable person even though I have some awful health and pain issues that I deal with as best I can 24-7.

              

  • bendigedigbendigedig Member Posts: 254 Pioneering
    @jose2
    this can not continue.

  • jose2jose2 Member Posts: 128 Pioneering

    @jose2

    Got a badge will carry it with pride ! ,made my day ! ,and as that comedian says "come come," listen" and let me tell you more"!,

    Not today though, I'm so tired of what's happened since 8th March , what I have found about this system and so much more ,which is so corrupt and disgusting what they are doing to The Disabled.


  • BenefitsTrainingCoBenefitsTrainingCo Member Posts: 2,692 Pioneering
    Hi jose2 - have you spoken to your MP about the problems you've had due to PIP only being at the standard rate? 

    Back in December 16 the minister for disabled people said they were looking at plans to allow people to keep their cars until they had appealed. We haven't heard anything more on this, but it really needs to happen. The more MPs we can get on board to press for this, the better. However, it sounds as if you may be able to buy your car from other sources, which will obviously be great if you can.

    It also sounds from the above that you have got a mandatory reconsideration decision agreeing with the original PIP decision. It's worth considering appealing this, and it sounds as if Macmillan might be able to help you. 

    Will
    The Benefits Training Co:
    Paul Bradley
    Michael Chambers
    Will Hadwen
    Sarah Hayle
    Maria Solomon
    David Stickland
  • jose2jose2 Member Posts: 128 Pioneering
    Thank you wildlife- have found other means of buying car c/o just getting standard rates but asked a question on new discussion ,if I take this appeal to now Tribunal,will I lose the standard rate already got or will they suspend it or will it cease,if I take to tribunal will jepordise me getting a car-as I wont have money to carry on with it,Only have 2 more weeks to apply to tribunal.
  • wildlifewildlife Member Posts: 1,314 Pioneering
    Hi jose2, I know what a difficult decision this is as I'll probably be where you are after the next "brown envelope" arrives. No-one can tell you what to do but have a think about how much evidence you have already given the DWP as all that will be sent to the Tribunal Judge along with any more you can get. You can also get friends, family or anyone who knows how your disability affects you to write on your behalf. I think it's rare that anyone loses benefit at Appeal and as @Matilda keeps saying if they're going to  reduce anything they adjourn to give you the chance to withdraw your appeal and keep what you've already been awarded. Thar's the worse case scenario. The most likely result is they'll keep it the same or increase it. 
  • jose2jose2 Member Posts: 128 Pioneering

    Thank your for quick reply wildlife,just seen a friend /neighbour ,told me this morning would help me with form filling for tribunal,just seen him again,came especially to see me  ,and says I only needed another 2 points for full rates/components ,and he's been looking on computer too as I  and finding out more things ,new rules etc! says they can't take your standard rate as it is now,they've told you can have it! its in letter from DM.I got full report back on all ticks in boxes from assessor, too yesterday morning, so have that as proof for tribunal where I can dispute where she didn't put ticks and what amount should have been worth,I may have well have not been in that room as far as she was concerned the way she filled in the descriptor's of me on her computer, and she did tell me more-or-less not to interrupt her as it would distract her from typing! she wouldn't let me show her more evidence of how illnesses effect me on a day -to -day basis,So really as your saying they'll either keep it the same or increase it, so really nothing to lose ,so have decided to let friend help me now, what the heck! it's like a game of black jack all this isn't it? ,awful for disabled vunerable people to go through all of this

    You on this site have been most wonderful ll!!!! I have learnt so much from you all and as you say I will get in touch with my MP about all this too,need to find out who in my area is MP ,unsure if it's Crea or Cooper Pontefract /Wakefield area.They change so much these last couple of years ,can't keep up!

    Will keep you up-dated thank you again.

  • wildlifewildlife Member Posts: 1,314 Pioneering
    I'm so pleased you've got someone to help you. I don't want to spoil how you feel right now but your neighbour is incorrect to say the tribunal can't take away what you've already got. They have the power to overule the DM's but as I said it doesn't happen very often. There's someone on this forum it happened to but the judge gave him the choice of continuing the appeal or withdrawing his appeal and keeping what he'd already got so it's not something you need to worry about. 
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