Carers element wait time

MC242

Hi my partner reported to UC that she is caring for me (we have a joint claim) an has back dated it to when my PIP claim started she told them the reason why it wasn’t reported sooner as we were waiting on the decision for my PIP. A post was put on our journal that it has to be verified before it goes into payment. Does anyone who has gone through the same know the rough time scale?

poppy123456

Before they can pay what is owed they will need to recalculate your past statements. This will then tell them what you've already been paid, against what you should have been paid. You will then receive the difference between the 2. When they do this the new statements will replace your current ones. So if you want to keep the current ones then you should take copies now.

Once it's done you'll receive a letter on your journal telling you how much they owe and it will be paid into your bank. It can take up to a few weeks for this.

MC242

Brilliant thank you @poppy123456 the person responding on the journal wasn’t very helpful when i asked. You are full of knowledge

L_Volunteer

That sounds really frustrating @MC242. Please don't hesitate to let us know if there's anything else we can do to support you