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Pip may owe me money
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samdoug1818
Community member Posts: 1 Listener
Hi. I had my review and my pip money has now gone to enhanced rate. It says on letter pip may owe me money. I contacted pip and they said it had gone to debt management some time ago and they had not heard back from them. I contacted debt management on 2 occassions and both said they had responded to the email sent from pip on day they recieved email. They confirmed I do not owe any money.
So I called pip again for them to say they not recieved a response from debt management... I repeated that debt management confirmed they responded. They then said a case worker is assigned to my case and that money will be in my account in 5 working days. Its day 9 and still nothing. I'm fed up of being told from pip to call dm and dm saying call pip. I feel like I'm being pushed back and fourth. Anyone have any advise please. Thanx in advance
So I called pip again for them to say they not recieved a response from debt management... I repeated that debt management confirmed they responded. They then said a case worker is assigned to my case and that money will be in my account in 5 working days. Its day 9 and still nothing. I'm fed up of being told from pip to call dm and dm saying call pip. I feel like I'm being pushed back and fourth. Anyone have any advise please. Thanx in advance
Comments
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Try contacting your local MP. This usually gets them shifted. https://www.parliament.uk/get-involved/contact-an-mp-or-lord/contact-your-mp/Explain what’s happened, give your name and address and hopefully they will contact them on your behalf.I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help.
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Hello @samdoug1818
Welcome to the community!
I'm sorry to hear you are being passed from pillar to post. I echo Poppy's suggestion of contacting your local MP. Please keep us updated Hannah - She / Her
Online Community Coordinator @ Scope
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