Hi - New here

I recently applied for PIP on behalf of my daughter (16) and I received a message that her report has been received but she wasn't invited for an assessment. Is this a bad sign? We didn't ever apply for DLA, even though we were encouraged to because I found the forms too difficult (emotionally) to complete so this is all new to us. I've read up that most people have at least a telephone assessment so I don't know why they haven't requested this from her? Any insights would be greatly appreciated.