UC review as under 18

angeleyez84
angeleyez84 Online Community Member Posts: 9 Listener

hi


my daughter 17 and gets UC due to her mental health and has limited capability but not work activities.. she didn’t get paid on the 10th June and there was no statement. I rang them and they finally told me it’s under review, she needs her payment for bits and bobs and what she owes out. They have just put in her journal now that they have contacted the job centre and that they will let us know when it’s been reviewed.. we had no warning of this so I am quite annoyed about it. Cannot get an advance due to it being reviewed.

What happens now and how long does this take?

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 62,669 Championing

    The minimum age to claim UC is 18. Those that are under this age can only usually claim UC under very specific circumstances. They maybe checking her claim due to this reason. There's further information here if you scroll to the bottom. https://www.entitledto.co.uk/help/claims-by-16-and-17-year-olds

  • angeleyez84
    angeleyez84 Online Community Member Posts: 9 Listener

    yes I know this she has claimed since November under medical reasons x

  • poppy123456
    poppy123456 Online Community Member Posts: 62,669 Championing

    They could still be checking. Have they told you the reason why they are checking? If they think something isn't as it should be then yes they can suspend a claim without notice.

  • angeleyez84
    angeleyez84 Online Community Member Posts: 9 Listener

    they have payed her now and accepted the review, no explanation though how weird