UC managed migration guide
Comments
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I can already see problems that are going to cause anxiety and confusion for many people.
Seems I got lucky with the quick message I got, but legacy benefits I would get a letter (or if on phone) explained to me, that certain things are going to happen, and if they dont happen by X date to contact the DWP.
With UC, it feels more like you fill in the information, then it just sits there without a progress guide telling you what to expect, for people who are not reading sites like this one, they wont have a clue what might be going on. I had the message telling me to not worry about the work search, that indicated they already have my info, and another accepting my housing costs evidence, but neither explained anything about the transition process or about any time lines.1 -
for reference my commitments are to report a change in circumstances and to do everything on my to do list.
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They aren't compulsory. I did fill mine in to keep the to-do list tidy though.
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After seeing my commitments with it saying I have to respond to everything on to do, I filled it in, answering dont want to say when possible, only for it to still be there, and no confirmation on the journal, so I guess will leave it alone.
Is it really the case it has no affect on the claim, then I feel instead they should post a link to an anonymous feedback form, but instead these are linked to the UC account.0 -
how do I know if I get transitional protection as I am a lot worse off on uc than I was before so I don’t understand, does everyone get it?
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Please see your other thread where advice is being given.
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thank you I replied to you on there thank you so much for trying to help me I can’t stop crying most days
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Aww you're so welcome. This is all so wrong and I will help you all I can.
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Whilst I have no need for an appointment on UC, I have just recieved a nasty letter for new style ESA.
The text message said it was just to confirm commitments for new style ESA (thought this was a UC only thing).
The letter says the following.
Explain why my conditions prevent me from working.
Provide evidence.
Agree commitments.
If its inadequate I will be put back in the assessment phase with a new WCA.Do I just keep quoting regulations over the phone? the problem here they have already threatened WCA. Letter doesnt look automated was manually tape sealed. I assume if I do what the letter says it looks like it will be treated as some light touch review which may or may not trigger a WCA.
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They are generic letters which assume the claim is brand new.
They don't account for anyone that is changing from CB ESA as part of the UC migration.
When someone is on both CB & IR ESA upon migration to UC, the IR ESA ends and is replaced by UC, the CB ESA converts automatically into New Style ESA.
You will need a commitments appointment, for NS ESA this will be to keep them informed of any changes.
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Thank you Kimmy, I will go with what you said especially as the text just said commitment, but I suggest this is put in the first post, as the letter is scary how its written, and without a forewarning of what it really means there will be very anxious people out there. Hopefully whoever speaks to me on the phone is aware of this, as I dont want a hostile call.
Also the letter is clearly a migration letter, it states I am migrating and is titled about your cbESA, your payments are changing.
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hi worried 33
How long did u get letter after u migrated over ?
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I assume you mean after I started the migration process, I would say about a week for NSESA, I got the text I think on Friday.
For UC I wont be migrated over, or rather at least not get first payment until 3rd week December, and will only have 4 days notice of what the payment will be (meaning if its wrong, it probably wont be fixed until the second month), I only found this info out by checking the payments section of the UC page, I wasnt told in the journal.
(removed exact dates)After everything has settled down, I plan to make a thread of my experience, pointing out things I experienced that were not mentioned in the OP of this thread. But that probably wont be until January.
The proximity to the Christmas holiday period and after I realised I couldnt do anything about my 2024 rent increase is why I started the process early in the migration window.0 -
I don't think the letter was nasty, more badly worded for those transferring from CB ESA. it's just a standard letter they send to everyone when a claim for New style ESA is made. Although you didn't actually claim it, it's an automatic transfer, it's still a new claim.
We very often get questions regarding this because people worry instantly when they receive that letter.
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UC is very stressful I’ve done everything they have asked on my journal but when I write something regarding if they have information from ESA or asking if they can confirm they know I’m in a support group they don’t reply . Today I’ve got CAB involved on a call with UC they said they haven’t heard from my housing when they’ve requested information from them but my housing sent all the information over to them on 14th November. The journal just seems a complete waste of time . In my journal it says I might need an assessment regarding my health which I know I don’t need an assessment because I’m in a support group I’ve asked them to update this and been ignored . So CAB has asked them to call me as a matter of urgency as it’s all starting to stress me out . Apparently they will call me today , we will see
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can you report back to what they say I’m in same boat about con esa
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I’ve got a copy in an email from my housing to show it was all sent over . Uc have received information from my ESA and still haven’t changed on my journal that I don’t need an assessment .CAB have requested an urgent call back today then straight after I get a message in my journal saying someone will contact me by 27th 6pm , we told them I have a appointment at the hospital tomorrow. It’s almost like no one listens in uc .
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this is what I’ve just received in my journal does this look like they will be paying me the correct amount like I got on my esa ? I’m in a support group and also get SDP thanks
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They look to be doing everything correctly, yes. They can not calculate your TP amount until after your initial statement is generated, as they will not know what you are receiving until that is done. After this, they will do a manual calculation of the TP element and add it to the award. It can take them a couple of days to do this, so do not worry if it is not on your statement the day it appears, it should still be done before your payment date.
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thank you so much
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