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JennysDad said: Hello @dmarie and a warm welcome to the community. You don't say exactly what was due on the 30th, so I'm assuming it was a payment? It would not be too unusual for a payment to get hung up around a public holiday like Easter.See how things go tomorrow and get back to us with more detail if you can, then we can find the right people to help you.Warmest best wishes to you,Richard
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