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Universal Credit Nightmare
Hi 👋 I would like some friendly advice. For years I have been working with mental health problems but last year my mental health became extremely worse that I nearly got sectioned so I am under mental health act and have been getting ‘sick/drs notes’ since 3rd of December since my claim for UC opened and that’s when my first sick note was accepted I also sent in loads of proof from drs and mental health and sent a letter from my dr to medical team to ask for a home visit as I have been so ill. I was then sent a letter to ask me to attend a medical but I gave them a ring and they told me to ignore that letter as they are going to allow me to have a home visit. A month on in April I had 2 letters both being cancelled home visits. Then I heard nothing until the end of May to be told ‘ They have enough information’ and judging by that I won’t need a medical. I then phoned back up around June 14th and was told - You have been awarded from June 11th- I asked what have I been awarded? They wouldn’t say and told me they are not sure as it is still with decision maker which I found odd as surely if I was awarded it wouldn’t still be with a decision maker? Around 24th of June I phoned up and was told ‘ It still is in Scotland with a decision maker’ my case manager said she would chase it up. I then phoned up around July asking if there was any news and was told ‘ We will chase it up and when we know what’s going on we will inform you’. Has anyone else been in this situation or know of anyone who has or maybe have some advice for me. My next UC which is monthly will be 18th of this month and hoping to hear by then the latest. I just feel every time I phone the UC helpline they just don’t know what’s going on. I only want to know what group I’ll be placed in its so frustrating.