Appeal for blue badge - help! — Scope | Disability forum
If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.

Find out how to let us know if you're concerned about another member's safety.

Appeal for blue badge - help!

aseg31 Member Posts: 3 Listener

My sister's blue badge expires on 26th June and she relies on it to work, get to doctors appointments, attend university and access any public spaces. I am her carer/support.  

She is diagnosed with fibromyalgia (chronic pain), ME (chronic fatigue), IBS (irritable bowel syndrome), autism (which restricts her from using public transport) and she suffered a spinal injury in 2015, which caused temporary paralysis and regularly flares up causing her immense pain and very limited mobility. She often struggles to walk for more than two-five minutes due to her pain and fatigue.

Her telephone assessor was very dismissive, accusatory, and constantly interrupted her. Her autism leads to her struggling with extreme anxiety, which meant that in this situation on the phone she became unable to advocate for herself. The assessor said discriminatory things such as ‘you can’t be that autistic if you can drive a car’ and ‘you must be high functioning’ (functioning labels are not used clinically anymore as they are considered discriminatory). 

We think she is absolutely eligible for a blue badge under their criteria that she has ‘a permanent and substantial disability which causes very considerable difficulty in walking’, and she has ‘a hidden condition, which causes her to severely struggle with journeys between a vehicle and my destination’. (we are in England)

She sent an email appealing the decision with all the medical evidence requested. She then called following up about the email and was told it would take 12 weeks before the appeal will be considered. As you can understand, we are absolutely desperate to make sure that she does not have to wait 3 months before she is able to leave the house for work, for appointments etc. We believe that her application being unsuccessful is wholly due to the ableist attitudes of her assessor and it is absolutely unacceptable for her life to be affected by that for many months.

Does anyone have any advice for how to put pressure on the council to solve their mistake/deal with this discrimination issue?



  • janer1967
    janer1967 Member Posts: 16,489 Disability Gamechanger
    Hi there 

    I am sorry to hear the trouble your sister is having 

    Does she get pip mobility at all ? 

    I would contact her local mp who may be able to assist 
  • aseg31
    aseg31 Member Posts: 3 Listener

    She doesn't currently get PIP, although I'm pretty sure she would be eligible. 

    Thank you, I will try the local MP
  • janer1967
    janer1967 Member Posts: 16,489 Disability Gamechanger
    It may be worth applying for pip not only for the payments but it also opens up other entitlements like blue badge if awarded enhanced mobility 
  • aseg31
    aseg31 Member Posts: 3 Listener
    Yes, I agree. Do you have any advice for applying?
  • janer1967
    janer1967 Member Posts: 16,489 Disability Gamechanger
    I would first of all look at the descriptors to see if you think they would apply you can find them in our pip section 

    Read up from our info but don't get hung up on the negative comments people come on forums to get help when things don't go well but lots people do claim successfully me included 

    Have a good read and ask if you have any questions 
  • Cher_Inactive
    Cher_Inactive Posts: 4,400 Scope online community team
    Hello @aseg31 and welcome to our online community,

    I'm sorry your sister had such an unpleasant experience during the telephone assessment.  The sentences you mention indicate a lack of understanding and I absolutely understand your frustration.  I hope the appeal goes in your favour, please do keep us updated.

    Have you had any more thoughts about applying for PIP?  Here's a link to the Citizens Advice table of activities, points and descriptors and if you think your sister could score 8+ points on either component (daily living or mobility) then it would definitely be worth applying.  While, to be awarded the enhanced component, your sister would need to score 12+. 

    Just to let you know, I've deleted a duplicate of this thread so we can keep all replies in this one space :)

    Good luck and all the best to you and your family.
    Online Community Co-ordinator

    Want to tell us about your experience on the online community?  Talk to our chatbot and let us know.

    Concerned about another member's safety or wellbeing? Flag your concerns with us.
  • calcotti
    calcotti Member Posts: 6,381 Disability Gamechanger
    edited June 2021
    janer1967 said:
    It may be worth applying for pip not only for the payments but it also opens up other entitlements like blue badge if awarded enhanced mobility 
    Doesn’t need to be enhanced mobility for PIP, 8 points in the moving around descriptor are sufficient.
    in England the rules for automatic entitlement to a Blue Badge based on PIP award are included here

    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.


Complete our feedback form and tell us how we can make the community better.