UC managed migration guide

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Comments

  • mason50
    mason50 Community Member Posts: 118 Empowering

    I’ve got a copy in an email from my housing to show it was all sent over . Uc have received information from my ESA and still haven’t changed on my journal that I don’t need an assessment .CAB have requested an urgent call back today then straight after I get a message in my journal saying someone will contact me by 27th 6pm , we told them I have a appointment at the hospital tomorrow. It’s almost like no one listens in uc .

  • mason50
    mason50 Community Member Posts: 118 Empowering
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    this is what I’ve just received in my journal does this look like they will be paying me the correct amount like I got on my esa ? I’m in a support group and also get SDP thanks

  • Emilee
    Emilee Community Member Posts: 552 Pioneering

    They look to be doing everything correctly, yes. They can not calculate your TP amount until after your initial statement is generated, as they will not know what you are receiving until that is done. After this, they will do a manual calculation of the TP element and add it to the award. It can take them a couple of days to do this, so do not worry if it is not on your statement the day it appears, it should still be done before your payment date.

  • mason50
    mason50 Community Member Posts: 118 Empowering

    thank you so much

  • worried33
    worried33 Community Member Posts: 1,054 Championing
    edited November 2024

    You havent seen my letter.

    The letter states it is a migration, it states during the appointment evidence is required to backup the reasons stated for explaining why you have limited ability to work, it ends with saying if the reason or evidence is inadequate then will be moved to the assessment phase.

    Of course people are going to worry considering how scary it is written.

    I have now also received a new award letter for cbESA.

    My post will probably go in January, will be new style ESA stuff in there I observed, as the original post doesnt mention much of it at all, and will point out other things I experienced that the post doesnt cover either.

  • poppy123456
    poppy123456 Community Member Posts: 64,375 Championing

    Yes, I've seen the letters they send out, they are standard letters that are sent out to every new claim for NsESA.

    If you're referring to my guide here, I'm no expert, I just did a guide that I thought would help people. I did it purposely to be as simple as possible so people wouldn't get too confused. Some people have difficultly taking in information and too much information in one go can become confusing for them. A lot of the extra information has been provided thoughout the 24 pages, as well as potentially hundreds of other threads.

  • andrewkuk
    andrewkuk Scope Member Posts: 81 Contributor

    Hi - All

    We have been sent the migration notice for our FTC (Family Tax Credit) and have had to a joint claim as my wife is my full-time unpaid carer.

    I have also been on ESA (Support group) since 2015 and I also receive PIP but they haven't yet asked us to migrate my ESA to Universal credit.

    I'm mainly bed-bound and was made to take medical retirement from a job I loved as I had become too disabled to work. I have recently done my three yearly PIP reviews and have done several work capacity assessments for my ESA.

    Universal Credit now wants me to attend a work capability assessment even though we are only migrating our FTC.

    Will I have to do this all again when I move my ESA?

    Universal Credit have just called to say they will call me on Saturday as I'm not mobile enough to go to the appointment in person.

    It's making me very anxious and worried as they have already stopped our FTC due to Migration to UC and why do I have to yet again provide evidence got UC when I have just recently had my PIP reviewed?

    Sorry for such a long post but it's very stressful - kind regards Andrew

  • Kimi87
    Kimi87 Community Member Posts: 8,727 Championing

    PIP is a separate benefit to UC, so for the purpose of your query is not relevant.

    Any IR ESA will have ended (apart from a two week run on payment) when you claimed UC, this applies even if you applied due to a FTC migration notice.

    Are you sure it's a WCA appointment that UC have given you?

    It's normal to have an identity appointment at the start of a UC claim.

    As you got ESA SG then LCWRA will apply from the start if your claim, without needing a new assessment. It takes a few weeks for ESA to send your details across to UC, this is usually done in time for your first payment.

    If you haven't already, put a note onto your Journal stating that at the time of applying for UC you got ESA Support Group.

  • andrewkuk
    andrewkuk Scope Member Posts: 81 Contributor

    Hi - Kimmy thank you for your reply.

    The lady said I had to have a commitment meeting via a telephone call followed by a WCA.

    When I explained how disabled I was and that she could see my ESA and PIP she said I needed to send more medical information!

    I haven't received yet the migration notice for my ESA. Is this just done automatically when you first apply for universal credit?

    Regards Andrew

  • poppy123456
    poppy123456 Community Member Posts: 64,375 Championing

    The migration notice applies to your Tax credits and any Income Related ESA you’re claiming. If you’re also claiming help with the rent from housing benefit then this will also migrate to UC. It’s not just for Tax credits

    As kimmy has advised you will not need to provide a fit note and another WCA isn’t needed.

    Once a claim for UC is submitted any Income Related ESA and housing benefit you’re claiming will end after 2 weeks.

  • Kimi87
    Kimi87 Community Member Posts: 8,727 Championing
    edited November 2024

    The lady was talking rubbish, this often happens unfortunately with Work Coaches not knowing the ins & outs.

    You won't need another WCA, once ESA confirm your details with UC you'll have LCWRA added to your UC.

    Yes the ending of your IR ESA should all be happening automatically behind the scenes now you have claimed UC.

  • andrewkuk
    andrewkuk Scope Member Posts: 81 Contributor

    Thanks, Poppy & Kimmy.

    They stopped our family Tax Credit on 11th November even though we didn't start the migration process until 14th November. The lady said it would take six weeks for the payment to start.

    I get a bit of income-related ESA and a bit of contribution ESA (DWP won't explain why even after many calls and letters) will that automatically get migrated to Universal Credit?

    Thank you help - Regards Andrew

  • Kimi87
    Kimi87 Community Member Posts: 8,727 Championing
    edited November 2024

    Getting CB & IR ESA means at some point you had entitlement to CB ESA, and were also eligible for an IR top-up.

    When someone is on both, upon migration to UC the IR ESA ends and is replaced by UC, the CB ESA converts automatically into New Style ESA.

    You will still be in the Support Group for NS ESA.

    NS ESA will be paid separately from UC, fortnightly at a rate of £276.40.

    This will be deducted in full (598.68) from each UC payment.

    As UC is a monthly benefit and ESA weekly, the numbers may look wrong, but are correct.

    You might get a generic letter NS ESA letter which assumes your claim is brand new, and mentions a work coach etc, but don't panic that won't apply to your claim.

    You will need a commitments interview for NS ESA this is just a formality, your commitments will be to keep them updated with any changes. You can request this is done via a phone call as a reasonable adjustment, if they initially book a face to face.

  • johnnyy85
    johnnyy85 Community Member Posts: 266 Empowering

    had my first statement today had a journal message saying “other benefits of effected your universal credit” I assume they know about my contribution based esa now,

    also has anyone any advice how to approach the transitional protection not going in ?

  • Kimi87
    Kimi87 Community Member Posts: 8,727 Championing
    edited November 2024

    Is your UC award lower than legacy benefits?

    Transitional Protection isn't added if your UC award is equal to or higher than legacy benefits.

    If UC is lower then you can add a Journal note under payments, saying you are entitled to TP but it hasn't yet been added.

  • johnnyy85
    johnnyy85 Community Member Posts: 266 Empowering

    Hi just called the phone line , they said they can see it has not been added and can see it needs to be calculated by a case manager, so maybe will get at a later date ?

  • Kimi87
    Kimi87 Community Member Posts: 8,727 Championing

    Hopefully it won't be long now that it's been flagged 🙂

    Money owed will be sent as a separate payment, then going forwards it should be on your statement each month.

  • johnnyy85
    johnnyy85 Community Member Posts: 266 Empowering

    Update payment now made for the transitional protection after phone calls , am told 3 days till it goes into bank account

  • worried33
    worried33 Community Member Posts: 1,054 Championing

    Yes, to be clear I am grateful for your post, sorry if I came across differently.

  • mason50
    mason50 Community Member Posts: 118 Empowering
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    Hello everyone , I’ve received my UC statement 2 days early for my first payment and everything is correct apart from i asked them to pay my rent direct to my landlord. Thank you to everyone on here who has helped and supported me . I am ever so grateful