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Pip advice please

james1980morrisonjames1980morrison Posts: 8 Member
edited July 2020 in PIP, DLA and AA
Hi I'm a newbie looking for advice...
Had my medical assessment on Monday, the assessor said clearly your report will be sent to dwp in the next hour, after ringing dwp they said it could take 3 weeks to receive!? Obviously I'm now pretty confused as to who to believe....also I have not received any text saying dwp has my report when they have the correct contact details for me. I guess I'm making myself sound stupid but do I wait for the received documents text?? The only txt I have so far was in February saying they had my application (now June!!!) I understand things are slower due to covid19 but I have been waiting a long time and as people know this is a stressful process at the best of times!! Any help/advice would be greatly appreciated


  • steve51steve51 Member Posts: 7,175 Disability Gamechanger
    Hi @james1980morrison

    Welcome to our online community/family.

    I am one of the Community Champion’s here at Scope.

    We have got some info on “Benefit’s”


    Please please let me know if you need any further help????

  • james1980morrisonjames1980morrison Posts: 8 Member

    I'm just wondering about the whole timescale of things, had medical assessment last Monday and heard nothing since, yet assessor said report would be sent within an hour,rang dwp and they say they haven't received anything a week later!? And looking online leads to many many different versions of what's right and what actually happens!?my assessor said decision letter will take 8 weeks but again everyone has a different answer........
  • OverlyAnxiousOverlyAnxious Member Posts: 1,435 Disability Gamechanger
    It takes time to get through the system, so although the report will be sent quickly, it may take several days before it gets read at the other end.

    You should receive a text when they have it yes.  I'm sure it was 2 weeks when I did mine but that was before covid so 3 weeks wouldn't be impossible now.  You do just have to wait unfortunately.
  • steve51steve51 Member Posts: 7,175 Disability Gamechanger
    Hi @james1980morrison

    I will forward your post onto our senior members to offer you some help/advice.

     Hi @Adrian_Scope

    Can you please help me with this post?????

  • james1980morrisonjames1980morrison Posts: 8 Member
    Thanks for advice so far!! 
  • steve51steve51 Member Posts: 7,175 Disability Gamechanger
  • chiariedschiarieds Community Co-Production Group Posts: 9,128 Disability Gamechanger
    Hi @james1980morrison - & welcome to the community. 'Normally' you can get a copy of the assessor's report a week later. And yes, a decision letter could take up to 8 weeks, which is why people often try to get a copy of the assessor's report, which a Decision Maker usually goes along with.
    May I suggest you try ringing again (0800 121 4433). Some people who answer are more helpful than others.
  • woodbinewoodbine Community Co-Production Group Posts: 4,443 Disability Gamechanger
    As above it usually takes about a week for the assessors report to get on the DWP system, so give them 7 working days and ask for a copy, its a PA4, that should give you a good idea of what award is being suggested, and the DM usually (not always) goes with that.
    "Putting a child into care, isn't caring for a child" (T.Rhattigan)
  • Denise11Denise11 Member Posts: 99 Pioneering
    Hi @james1980morrison Welcome to Scope.  The person that assessed you obviously doesn't understand what goes on but having worked for the civil service there's is no way you would have sorted in a hour or text to tell you they've have the assessors report.  I understand your frustration.  What he should have is the report will be logged it a hour but the turn around time will be 3 or 4 weeks depending on how many other reports they have already to deal with, I'm sorry to say!  But as woodbine said, give them a ring!
  • james1980morrisonjames1980morrison Posts: 8 Member
    Will give them a call this afternoon, IAS or what was atos has confirmed that hey have sent the report to dwp, just a case of it being in a big pile of other assessments waiting to get scanned in I guess!?! Probably one of the most stressful things iv had to do , dwp and stress seem to come together!! 
  • desbo2710desbo2710 Member Posts: 35 Listener
    @james1980morrison I had my assessment over the phone 15th July. Then got a text 19th saying dwp had my report, I rang 24th and a decision had been made. Its probably not the same for everyone but it doesn't always take as long as 8 weeks. 
  • james1980morrisonjames1980morrison Posts: 8 Member
    Had my assessment 29th June, still haven't even had a text saying they have report even though IAS say dwp have it!!? Really stressing me out being stuck in limbo with no answer and no idea as to what they will decide!! Never thought it would be this stressful and dwp being so vague with answers about the timescale of things, I understand things are slower due to covid19 but I'm constantly getting flimsy answers that don't change anything or give me any real information, they received my initial pip form Feb 12, now the start of July so I get the feeling my claim is going to be probably one of the longest most drawn out claims on record, I have given up on the dwp website for advice as according to them my claim would be sorted in 12 weeks and  I'm on week 18 or so already and have no text saying they have my assessment, the whole thing isn't helping my mental or physical health, and I'm now actually thinking why did I bother/is this really worth it!!!?? 
    Sorry to rant on but I'm finding this very stressful and a few of my conditions are massively affected by stress :/ 
    Anyone with a magic wand please wave it my way!! 
  • mikehughescqmikehughescq Member Posts: 6,582 Disability Gamechanger
    There are no see timescales for any of this and there is no magic wand to be waved. Worrying about the precise location of your report at any given moment doesn’t achieve anything. All that happens when you discover where things are up to is that you then enquire about and start to worry about the next stage. Being blunt there is no one answer here that anyone can give you that will help your physical or mental health. This is the moment to put it to one side and get on with the rest of your life until things change decisively. I hear what you’re saying about wondering why you bothered but when you step back it’s a very strange approach.

    It’s like posting a letter and trying to figure out exactly where it is because the person you sent it to hasn’t yet confirmed they’ve got it hard a day after you posted it. 

    You’ve literally just had your assessment. There is a process for what happens next. It’s wasting the time of all concerned to try and figure out exactly where it’s up to and doing you no good at all. The only thing that’s certain is that the timescales you've described so far are nothing extraordinary. PIP is a relatively slow measured process. Let it take its course.
  • avakarlssonavakarlsson Member Posts: 332 Courageous
    Hi I am on daily living pip at the end of April I got told I will be having physiotherapy for the rest of my life and my condition to for the rest of my life. When I phone PIP what will they do?

    Hope to hear shortly 

    Thank you 
  • james1980morrisonjames1980morrison Posts: 8 Member
    @mikehughescq any positive or helpful comments/information you have would be better received than  you trying to put me down thanks!! 4405 posts on here from you and I'm guessing none of them helpful!?! Please don't comment  on my post unless you have some helpful/relevant information, thanks
  • katho31katho31 Posts: 694 Member
    Hi @james1980morrison:) and good morning, lots of people have varying responses from dwp, they are dealing with thousands off a backlog, i too was extremely frustrated/high anxiety/loosing sleep etc. im a first tim applicant for PIP, applied start of feb 2020, waited 17 weeks then had tel consultation mid june, it was an hour long. i was told to ring dwp in 7 days time, in the end i  got told 9 days later, on the phone by man called Sam that id been successful [i said i was on scopes website]. i was over the moon to say the least. lost have had good/bad experiences. please dont give up and we are here always  :) best wishes from us  :)
  • mikehughescqmikehughescq Member Posts: 6,582 Disability Gamechanger
    @mikehughescq any positive or helpful comments/information you have would be better received than  you trying to put me down thanks!! 4405 posts on here from you and I'm guessing none of them helpful!?! Please don't comment  on my post unless you have some helpful/relevant information, thanks
    To add clarity on one point in your OP. Both parties are correct. It is usually, but not always, the case that HCP reports are transmitted to DWP immediately following the assessment. Where that does happen it may still take some considerable time for DWP to get that document; link it to your file and then put it in front of a decision maker. Three separate processes. No text message can be sent until the middle of those processes occurs because it's only when the link is made that they would know who to send a text to. 

    I now politely suggest you either read one or two of those 4,000 posts to see if they bear out your rather major assumptions or alternatively refrain from personal comment which might breach the terms of the forum? 
  • james1980morrisonjames1980morrison Posts: 8 Member
    The majority of your comments @mikehughescq are negative or an attempt at "picking" on somebody and I'm sure you know you have been called up on this quite a few times from what I read!! The last place I expected a keyboard bully/warrior was to be on this website!!! Maybe you should also read the forum terms!?! Everyone else's comments have been useful or informative which is what I was aiming for and appreciate, I think the saying is "if you have nothing positive to say then don't comment!?" By all means if you have some information that may actually help or advise me then please comment, if not then I would appreciate it if you didn't comment on my post and moved onto the next persons post you want to fill with negativity!? Thankyou 
  • mikehughescqmikehughescq Member Posts: 6,582 Disability Gamechanger
    edited July 2020
    With all due respect you've not read more than 2,000 posts in order to use a word like "majority" and despite the personal comments I have answered your query. 

    You are welcome to use the ignore button or you could continue the personal comments. It's always a choice.

    As your query has been answered I'd suggest Scope close the thread.
  • desbo2710desbo2710 Member Posts: 35 Listener
    @james1980morrison don't take what people say as been negative or in some way a personal attack. Someone has to be the devils advocate and tell you or rather state the worse. Everybody's claim for a pip and the process they go through are not the same.  Some wait a couple of weeks and some longer for their decision. @mikehughescq has commented on a couple of my posts and rather than taking what he said personally I sat back and understood what he was saying from both sides. All you can do is be patient and hope you have the outcome you want. 
  • james1980morrisonjames1980morrison Posts: 8 Member
    No @mikehughescq after the 3rd or 4th person had told you to wind your neck in I got bored , bit of a pattern with your comments and to be fair your still carrying on! If your in charge of the whole site and what people can post then feel free to close my post down, until then I'd appreciate it if you didn't comment any more thankyou 
  • Chloe_ScopeChloe_Scope Scope Posts: 10,653 Disability Gamechanger
    This discussion has served it's purpose and has now been closed. As a reminder, please respect all members and follow the community guidelines.

    We appreciate that people have different opinions and we want the community to be a safe place. If you do not agree with someone then please scroll past their posts or use the ignore function. 

    Here is a recent post on the community about things to keep in mind when interacting with others.

This discussion has been closed.