Text received saying I have been awarded PIP, should I be worried that I haven't been paid?

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  • calcotti
    calcotti Community member Posts: 10,005 Championing
    poppy123456 said:
    simox said:
    So I was told today that coz I give the wrong info that PIP Will not do anything to help me as the bank need the pip to recover the money so I have lost £2,500 I just want to cry
    Did you give the wrong bank details? If so then DWP can’t pay you again until the money they paid out is returned to them. 
    Have you spoke to your bank regarding this? 
    If the details are for a different bank OP’s bank isn’t going to be able to help. Hopefully the receiving bank will return the money and DWP will then be able to pay again.
  • jojo1972
    jojo1972 Community member Posts: 8 Listener
    Hi I'm new on hear. Got text 9th jan saying have capita phone report and can take up to 8 weeks to make decision. Is this right or might it be quicker ? 
  • poppy123456
    poppy123456 Community member Posts: 61,372 Championing
    jojo1972 said:
    Hi I'm new on hear. Got text 9th jan saying have capita phone report and can take up to 8 weeks to make decision. Is this right or might it be quicker ? 

    Decisions can take up to 12 weeks, rather than the 8 weeks you were told. Though timescales are only ever a guide.
  • calcotti
    calcotti Community member Posts: 10,005 Championing
    edited January 2023
    jojo1972 said:
    Hi I'm new on here. Got text 9th jan saying have capita phone report and can take up to 8 weeks to make decision. Is this right or might it be quicker ? 
    It may be quicker but it can take up to 12 weeks.
  • jojo1972
    jojo1972 Community member Posts: 8 Listener
    Thanks
     Capita only took 2 days to send report which was quicker than I thought.
    Note alot texts received so hopefully I get good outcome 
  • poppy123456
    poppy123456 Community member Posts: 61,372 Championing
    jojo1972 said:
    Thanks
     Capita only took 2 days to send report which was quicker than I thought.
    Note alot texts received so hopefully I get good outcome 

    The time it took to send the report back doesn't mean anything. Very often they are returned within a couple of hours after the assessment. Once they are written there's no reason to keep them so they're returned. The texts are standard texts.
  • jojo1972
    jojo1972 Community member Posts: 8 Listener
    I've had text to say awarded pip took 9 days to decide from phone assessment. Very impressed as text said 8 weeks.  They must be catching up on back logs now 
  • Tori_Scope
    Tori_Scope Scope Posts: 12,445 Championing
    Congratulations @jojo1972 :) I bet that's a relief?
  • jojo1972
    jojo1972 Community member Posts: 8 Listener
    Yes big relief. Do I now get a text to say when 1st payment is raised ? Or is it raised once I received text on the 18th ? 
  • Lou67
    Lou67 Community member Posts: 8,693 Championing
    @Jo_2022

    Oh that’s great news well done.
    A big relief for you.

    I received a letter yesterday saying I have been awarded again after my review.

    So we can both relax over the weekend.

    Take care ❤️
  • Jon1964
    Jon1964 Community member Posts: 6 Listener
    I received my text on the 23/12 received back payment on the 4th January it took extra time due to the holidays and I received my first PIP payment yesterday hope that helps also I did phone them and they gave me all the details RE payments.
  • poppy123456
    poppy123456 Community member Posts: 61,372 Championing
    jojo1972 said:
    Yes big relief. Do I now get a text to say when 1st payment is raised ? Or is it raised once I received text on the 18th ? 

    No, you won't receive any further texts. Any money owed will be in your bank 3-5 working days after payment was sent.

    Your decision letter will usually follow after that and it will explain where you scored those points, the award you have and for how long. It will also tell you what day of the week your 4 weekly payments will be paid.

    If you want to know what you've been awarded and when to expect the money they owe you then you can ring PIP to ask.
  • gillys1262637
    gillys1262637 Community member Posts: 7 Listener
    And when did you get the payment 
  • bg844
    bg844 Community member Posts: 3,883 Championing
    @gillys1262637 Answered on your thread here:
    https://forum.scope.org.uk/discussion/101301/hi-my-name-is-gillys1262637#latest
  • M_1967
    M_1967 Community member Posts: 38 Contributor
    I may have to go into hospital shortly for surgery on my ankle. Any advice on how this will affect my PIP payment is very welcome please. Thanks in advance.  I've not been given a date for the op but just need a bit of a 'heads up'.  Thanks in advance.
  • calcotti
    calcotti Community member Posts: 10,005 Championing
    edited January 2023
    M_1967 said:
    I may have to go into hospital shortly for surgery on my ankle. Any advice on how this will affect my PIP payment is very welcome please.
    If you are in hospital for more than 28 days you need to tell DWP. Your PIP payments stop after 28 days. When you are discharged and you simply tell DWP and the PIP payments resume. Hopefully you will no5 be in that long.

    Of you PIP payments do not stop anybody claiming Carer’s Allowance or carer element UC will not be entitled to those either.
  • M_1967
    M_1967 Community member Posts: 38 Contributor
    calcotti said:
    M_1967 said:
    I may have to go into hospital shortly for surgery on my ankle. Any advice on how this will affect my PIP payment is very welcome please.
    If you are in hospital for more than 28 days you need to tell DWP. Your PIP payments stop after 28 days. When you are discharged and you simply tell DWP and the PIP payments resume. Hopefully you will no5 be in that long.

    Of you PIP payments do not stop anybody claiming Carer’s Allowance or carer element UC will not be entitled to those either.
    Thank you for the very helpful advice
  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,924 Championing
    You are welcome @M_1967. Please don't hesitate to let us know if there's anything else we can do to support you  :)
  • gillys1262637
    gillys1262637 Community member Posts: 7 Listener
    Would anyone know what time benafits clear into llyods by any chance 
  • M_1967
    M_1967 Community member Posts: 38 Contributor
    Sorry, not sure.  My advice would be to contact your bank.  Hope you get it sorted quickly

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