UC managed migration guide

1…1213151718…28

Comments

  • mason50
    mason50 Community Member Posts: 118 Empowering

    thanks . I think I will call them tomorrow to check they are going to pay the next 2 weeks . Is it because HB is paid in arrears ? Also is esa paid in arrears?

  • Kimi87
    Kimi87 Community Member Posts: 8,799 Championing

    Yes they are both paid two weeks in arrears.

  • mason50
    mason50 Community Member Posts: 118 Empowering

    thank you

  • worried33
    worried33 Community Member Posts: 1,054 Championing

    Already problems with my claim, UC's ID requirements are the strictest I have ever seen for anything, I cannot meet the requirements, so whats the process to avoid going in for an interview when cannot do the ID check online?

    I have a passport, but none of the other items, it says it needs 2 of them.

  • Kimi87
    Kimi87 Community Member Posts: 8,799 Championing

    You can ask for a telephone appointment, where they will ask questions only you would know, this is called a biographical ID check.

  • worried33
    worried33 Community Member Posts: 1,054 Championing
    edited November 2024

    I managed to do the online check, found a tax statement from ESA, so was going to use that as the 2nd ID, but then it ignored that option, so I had to choose another one, and did the credit agency questions.

    Should I ignore the work search on the todo list?

    Thank you for your help so far Kimmy87.

  • worried33
    worried33 Community Member Posts: 1,054 Championing

    Also I wasnt asked for a fit note, there is an ESA question, and if you answer yes, it removes the requirement.

  • OverlyAnxious
    OverlyAnxious Community Member Posts: 6,139 Championing
    https://forum.scope.org.uk/discussion/comment/940564#Comment_940564

    I am pleased to hear they have added this now. That question was not present on the forms when I did mine.

  • worried33
    worried33 Community Member Posts: 1,054 Championing
    https://forum.scope.org.uk/discussion/comment/940587#Comment_940587

    There is still a work search box in to to do section. I have left it blank hoping they dont make a fuss about it.

  • Jimm_Alumni
    Jimm_Alumni Scope alumni Posts: 5,686 Championing

    As you were ESA support group you don't have any commitments. However, it takes some time for that information to get across to UC. I don't know why it takes so long, but it does.

    I'm glad you managed to get through the ID check in the end.

  • johnnyy85
    johnnyy85 Community Member Posts: 266 Empowering
    https://forum.scope.org.uk/discussion/comment/940833#Comment_940833

    would be good to know an average time roughly? Do you know if it’s before first payment

  • Kimi87
    Kimi87 Community Member Posts: 8,799 Championing
    https://forum.scope.org.uk/discussion/comment/940838#Comment_940838

    It usually takes a few weeks, and is sorted before the first payment. Occasionally I have seen it take a bit longer.

  • poorsoul
    poorsoul Community Member Posts: 71 Contributor
  • poorsoul
    poorsoul Community Member Posts: 71 Contributor
  • poorsoul
    poorsoul Community Member Posts: 71 Contributor
  • Rosie_Scope
    Rosie_Scope Posts: 8,650 Online Community Team

    That's good @worried33 😊 glad it's been okay for you so far!

  • johnnyy85
    johnnyy85 Community Member Posts: 266 Empowering

    I’m still being harassed for a fit note even though on my journal I’ve left a message in my journal that I have seeked further advice and that I’m on esa support group and protected by regulation 19 in started my claim on 28th October, I would have thought ESA would have sent across by now ?

  • OverlyAnxious
    OverlyAnxious Community Member Posts: 6,139 Championing
    https://forum.scope.org.uk/discussion/comment/943229#Comment_943229

    Are you able to call the UC helpline? Sometimes it seems to take ages before journal messages get read and some don't get actioned without sending another one.

  • johnnyy85
    johnnyy85 Community Member Posts: 266 Empowering

    I called ESA contribution based number and they said as well you need a fit note because it’s a different benefit, I don’t think anyone knows what’s going on!

    does anyone know if you care for someone on UC over 35 hours and don’t claim carers allowance you are exempt from being a job searcher ?

Categories