UC managed migration guide

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Comments

  • Kimi87
    Kimi87 Community Member Posts: 8,727 Championing

    Technically the letter is correct as the hb ended as soon as you claimed UC.

    You are also correct though, you will receive one more payment, two weeks worth of hb known as a run on payment.

  • mason50
    mason50 Community Member Posts: 118 Empowering

    thanks . I think I will call them tomorrow to check they are going to pay the next 2 weeks . Is it because HB is paid in arrears ? Also is esa paid in arrears?

  • Kimi87
    Kimi87 Community Member Posts: 8,727 Championing

    Yes they are both paid two weeks in arrears.

  • mason50
    mason50 Community Member Posts: 118 Empowering

    thank you

  • worried33
    worried33 Community Member Posts: 1,054 Championing

    Already problems with my claim, UC's ID requirements are the strictest I have ever seen for anything, I cannot meet the requirements, so whats the process to avoid going in for an interview when cannot do the ID check online?

    I have a passport, but none of the other items, it says it needs 2 of them.

  • Kimi87
    Kimi87 Community Member Posts: 8,727 Championing

    You can ask for a telephone appointment, where they will ask questions only you would know, this is called a biographical ID check.

  • worried33
    worried33 Community Member Posts: 1,054 Championing
    edited November 2024

    I managed to do the online check, found a tax statement from ESA, so was going to use that as the 2nd ID, but then it ignored that option, so I had to choose another one, and did the credit agency questions.

    Should I ignore the work search on the todo list?

    Thank you for your help so far Kimmy87.

  • worried33
    worried33 Community Member Posts: 1,054 Championing

    Also I wasnt asked for a fit note, there is an ESA question, and if you answer yes, it removes the requirement.

  • OverlyAnxious
    OverlyAnxious Community Member Posts: 6,028 Championing
    https://forum.scope.org.uk/discussion/comment/940564#Comment_940564

    I am pleased to hear they have added this now. That question was not present on the forms when I did mine.

  • worried33
    worried33 Community Member Posts: 1,054 Championing
    https://forum.scope.org.uk/discussion/comment/940587#Comment_940587

    There is still a work search box in to to do section. I have left it blank hoping they dont make a fuss about it.

  • Jimm_Alumni
    Jimm_Alumni Scope alumni Posts: 5,686 Championing

    As you were ESA support group you don't have any commitments. However, it takes some time for that information to get across to UC. I don't know why it takes so long, but it does.

    I'm glad you managed to get through the ID check in the end.

  • johnnyy85
    johnnyy85 Community Member Posts: 266 Empowering
    https://forum.scope.org.uk/discussion/comment/940833#Comment_940833

    would be good to know an average time roughly? Do you know if it’s before first payment

  • Kimi87
    Kimi87 Community Member Posts: 8,727 Championing
    https://forum.scope.org.uk/discussion/comment/940838#Comment_940838

    It usually takes a few weeks, and is sorted before the first payment. Occasionally I have seen it take a bit longer.

  • poorsoul
    poorsoul Community Member Posts: 71 Contributor
  • poorsoul
    poorsoul Community Member Posts: 71 Contributor
  • poorsoul
    poorsoul Community Member Posts: 71 Contributor
  • Rosie_Scope
    Rosie_Scope Posts: 8,461 Online Community Team

    That's good @worried33 😊 glad it's been okay for you so far!

  • johnnyy85
    johnnyy85 Community Member Posts: 266 Empowering

    I’m still being harassed for a fit note even though on my journal I’ve left a message in my journal that I have seeked further advice and that I’m on esa support group and protected by regulation 19 in started my claim on 28th October, I would have thought ESA would have sent across by now ?

  • OverlyAnxious
    OverlyAnxious Community Member Posts: 6,028 Championing
    https://forum.scope.org.uk/discussion/comment/943229#Comment_943229

    Are you able to call the UC helpline? Sometimes it seems to take ages before journal messages get read and some don't get actioned without sending another one.

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