UC managed migration guide
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Yes they are both paid two weeks in arrears.
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thank you
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Already problems with my claim, UC's ID requirements are the strictest I have ever seen for anything, I cannot meet the requirements, so whats the process to avoid going in for an interview when cannot do the ID check online?
I have a passport, but none of the other items, it says it needs 2 of them.
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You can ask for a telephone appointment, where they will ask questions only you would know, this is called a biographical ID check.
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I managed to do the online check, found a tax statement from ESA, so was going to use that as the 2nd ID, but then it ignored that option, so I had to choose another one, and did the credit agency questions.
Should I ignore the work search on the todo list?
Thank you for your help so far Kimmy87.
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Also I wasnt asked for a fit note, there is an ESA question, and if you answer yes, it removes the requirement.
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I am pleased to hear they have added this now. That question was not present on the forms when I did mine.
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There is still a work search box in to to do section. I have left it blank hoping they dont make a fuss about it.
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As you were ESA support group you don't have any commitments. However, it takes some time for that information to get across to UC. I don't know why it takes so long, but it does.
I'm glad you managed to get through the ID check in the end.
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would be good to know an average time roughly? Do you know if it’s before first payment
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The UC helpline will be getting calls off me every so often during my migration*. I’ll be checking with them to discover if they’ve received the data from ESA. I’ll be that keen to discover when they’ve got the data on the systems, to know that my UC account reflects that I was in the Support Group.
*hopefully next year as I want the DWP to iron out these issues some claimants are having right now with the migration process
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I’ll be doing a telephone claim, I don’t care how many people tell me that it’s online based for a bulk of claimaints. I’m with Nationwide for my banking and I don’t even deal with my account with them on their app
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I am not totally useless/thick with technology but, like my bank account, I don’t want to log in to a website to deal with my benefit claim. I go down the route I am most happy with and I’ll be claiming by phone and always dealing with the claim by phone. My choice, regardless of what anyone says about online.
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I’ll be asking for twice monthly payments via an Alternative Payment Arrangement. Yes, they won’t be quite like ESA payments that are every 14 days exactly but payments every 14-17 days are still more frequent than monthly. This Scope Online Community user doesn’t have those skills to do monthly budgeting, he’s never been good with money.
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Someone who’s single and over 25 and in receipt of the LCWRA element but can do monthly budgeting will see their monthly payments increase to £823.41 from next April. I have to see that amount get divided into twice monthly payments - £411.70 every 14-17 day period.
I’ll be getting more money on UC but that has come to Chris under Chris’ terms. £823.41 is a lot of money but he absolutely cannot stretch that amount from month to month under the default frequency.
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Is that an option if so I do the same but how will you know when they want to contact you g
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I would guess a text message would sent to the registered mobile number on the UC account that some action needs to be taken.
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Obviously if someone claims by phone whenever they have a query to do with their claim it’ll have to be done by contacting the main UC helpline.
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It’s just how I’ll want to deal with my claim - whatever tickles your fancy. I don’t want to deal a claim online no matter what anyone says about the online facility. It’s personal preference. I don’t do online banking so a benefit claim won’t be any different.
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Ah yes thankyou
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